E-Commerce Operations Specialist

4 weeks ago

Makati, Philippines Gensai Career Consulting Corp. Full time

Overview

On-site - Makati 1-3 Yrs Exp Diploma Full-time

Job Description
  • Manage daily e-commerce operations to ensure optimal performance.
  • Oversee online order processing, fulfillment, and inventory management.
  • Analyze sales data to identify trends and enhance customer experience.
  • Collaborate with marketing teams to implement promotional strategies.
  • Coordinate with customer service to resolve issues promptly.
  • Monitor website functionality and optimize for user experience.
Responsibilities and Duties
  • Oversee order processes, analyze data for sales optimization, manage inventory, maintain website content, and enhance customer relations.
Qualifications
  • Educational Qualifications: Diploma required; experience in e-commerce preferred.
  • Experience Level: 2-3 years in e-commerce operations or related fields.
  • Skills and Competencies: Proficient in Japanese (JLPT N3), order fulfillment, data analysis, inventory management, site & content management, digital marketing, and customer relationship management.
  • Qualities and Traits: Detail-oriented, proactive, strong communicator, adept in problem-solving, and culturally aware.
Working Conditions

Office setting with potential remote work; flexible hours may be required.

Additional Notes
  • Job Title: E-Commerce Operations Specialist
  • Active status: Preview, Active today
Fraud Awareness and Reporting
  • If the position requires you to work overseas, please be vigilant and beware of fraud.
  • If you encounter an employer who withholds your ID, requires you to provide a guarantee or collects property, please report it immediately.
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