Employee Relations Lead

3 days ago

Taguig, Philippines Hammerjack Pty Ltd Full time

Overview EARN MORE, SPEND LESS Convert unused leaves and enjoy free lunch daily so you cansave more while you work A Great Place to Work u0026reg Certified: #WeAreTGT Health & Wellbeing: HMO from Day 1 (with dependent & dental coverage), psychiatric & medicine support, flu shots, life insurance Rewards & Recognition: 24 PTOs (with conversion), annual appraisals, awards, referral programs, company events Growth & Perks: Free daily meals & treats, career development, certifications, overseas training, vibrant office culture Vibrant City Location: Work in BGC/Alabang/Eastwood THE IDEAL CANDIDATE 4+ years of experience leading Employee Relations in a BPO setting. Excellent organizational skills with the ability to manage multiple projects simultaneously. Excellent active listening, negotiation, and presentation skills Competence to build and effectively manage interpersonal relationships at all levels of the company Ability to work effectively both independently and as part of a team. Willing to work fulltime On-site during the dayshift. Flexible work location - BGC/ Alabang/ Eastwood. YOUR DAILY TASKS (HR Employee Relations Lead) Employee Engagement & Retention Partner with HR to improve employee satisfaction and retention through events, rewards, and wellness programs. Lead retention activities like coaching, one-on-ones, FGDs, and informal leader meetups. Conduct exit interviews and provide insights for management action plans. Manage engagement and well-being surveys, analyze results, and drive improvements. Support cross-functional reviews to address attrition trends. Employee Relations & Issue Resolution Address employee issues, concerns, and grievances in partnership with Operations Management. Advise managers on sensitive workforce matters, corrective actions, and performance issues. Foster ongoing communication and strong working relationships across departments. Maintain client relationships through regular updates and feedback. Disciplinary & Policy Administration Ensure fair and proper handling of all disciplinary and administrative proceedings. Facilitate timely processing of disciplinary cases, including drafting notices and conducting investigations. Address unethical behavior and deviations from company standards promptly. Support administration of HR policies, processes, and procedures. Legal & Compliance Liaise with government and labor agencies (e.g., DOLE, NLRC) to ensure compliance with legal and regulatory requirements. Represent the company in meetings and conferences related to employee disputes. HR Admin, Compensation and Benefits, Engagement Tickets and Database Management u0026ndash ER and EE cases Assist in administrative HR functions, if needed Other Adhoc HR tasks A Great Place to Work Certified: #WeAreTGT At Techno Global Team, youu0027ll be working alongside a supportive team in a fast-paced, growth-oriented environment.We offer competitive compensation and benefits, plus the chance to make a real difference for our clients. Experience our seamless 100% virtual recruitment process. Apply anytime, anywhere #J-18808-Ljbffr

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