HR Employee Relations Lead

1 week ago

Taguig, National Capital Region, Philippines Techno Global Team Careers (TGT) Full time ₱1,500,000 - ₱2,500,000 per year

EARN MORE, SPEND LESS

Convert unused leaves and enjoy free lunch daily so you can save more while you work 

A Great Place to Work Certified: #WeAreTGT

  • Health & Wellbeing:
     HMO from Day 1 (with dependent & dental coverage), psychiatric & medicine support, flu shots, life insurance
  • Rewards & Recognition:
     24 PTOs (with conversion), annual appraisals, awards, referral programs, company events
  • Growth & Perks:
     Free daily meals & treats, career development, certifications, overseas training, vibrant office culture
  • Vibrant City Location:
     Work in BGC/Alabang/Eastwood

THE IDEAL CANDIDATE

  • 4+ years of experience leading Employee Relations in a BPO setting.
  • Excellent organizational skills with the ability to manage multiple projects simultaneously.
  • Excellent active listening, negotiation, and presentation skills
  • Competence to build and effectively manage interpersonal relationships at all levels of the company
  • Ability to work effectively both independently and as part of a team.
  • Willing to work fulltime On-site during the dayshift.
  • Flexible work location - BGC/ Alabang/ Eastwood.

YOUR DAILY TASKS

(HR Employee Relations Lead)

Employee Engagement & Retention

  • Partner with HR to improve employee satisfaction and retention through events, rewards, and wellness programs.
  • Lead retention activities like coaching, one-on-ones, FGDs, and informal leader meetups.
  • Conduct exit interviews and provide insights for management action plans.
  • Manage engagement and well-being surveys, analyze results, and drive improvements.
  • Support cross-functional reviews to address attrition trends.

Employee Relations & Issue Resolution

  • Address employee issues, concerns, and grievances in partnership with Operations Management.
  • Advise managers on sensitive workforce matters, corrective actions, and performance issues.
  • Foster ongoing communication and strong working relationships across departments.
  • Maintain client relationships through regular updates and feedback.

Disciplinary & Policy Administration

  • Ensure fair and proper handling of all disciplinary and administrative proceedings.
  • Facilitate timely processing of disciplinary cases, including drafting notices and conducting investigations.
  • Address unethical behavior and deviations from company standards promptly.
  • Support administration of HR policies, processes, and procedures.

Legal & Compliance

  • Liaise with government and labor agencies (e.g., DOLE, NLRC) to ensure compliance with legal and regulatory requirements.
  • Represent the company in meetings and conferences related to employee disputes.

HR Admin, Compensation and Benefits, Engagement:

  • Tickets and Database Management – ER and EE cases
  • Assist in administrative HR functions, if needed
  • Other Adhoc HR tasks

A Great Place to Work Certified: #WeAreTGT

At Techno Global Team, you'll be working alongside a supportive team in a fast-paced, growth-oriented environment. 
We offer competitive compensation and benefits, plus the chance to make a real difference for our clients.

Experience our seamless 100% virtual recruitment process.

Apply anytime, anywhere

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