Service Desk – IT Infrastructure
3 weeks ago
Service Desk – IT Infrastructure (Japanese) Dencom Consultancy and Manpower Services On-site - Taguig 3-5 Yrs Exp Bachelor Contract Share Job Description Position Title: Service Desk – IT Infrastructure (Japanese) Note: (Bilingual Native / Non Native) Location: BGC, Taguig | Onsite Schedule: Monday to Friday | 8:00 AM to 5:00 PM Salary: Negotiable Note: For 1 year contract The Service Desk – IT Infrastructure (Japanese) will be responsible for providing technical support and troubleshooting for hardware, software, and operating system issues within the organization. The role involves ensuring smooth IT operations by addressing user concerns promptly, maintaining system reliability, and supporting both local and Korean-speaking users. Qualifications: Three to four (3-4) years’ experience providing IT Infrastructure field support which includes troubleshooting hardware, software, operating system issues and problems and fixing the issues without impacting / violating the hardware warranty or customer security compliance requirements. Basic understanding of PC hardware set‑up and configuration. Skilled in desk side support and PC break/fix including basic administration of Windows O/S and MAC OS. Basic knowledge of Active Directory, Messaging, User Profile Administration including Remote Troubleshooting, Installation and Uninstallation of applications etc. is a must. Should have worked as a Technical Support Executive / System or Network Administrator & acquired hands‑on experience in the above areas in large & complex setups. Knowledge of Microsoft based operating systems with emphasis on Windows X (i.e. Win10, Win7) Experience with using and troubleshooting Outlook within a network environment (permissions, calendar sharing, delegation, Windows laptop & Mac books, Desktop, MFD, Mobile & Tablets) Experience with using and troubleshooting Microsoft Office with emphasis on MS Word, MS Excel and MS PowerPoint. Good written and oral communications skills with clients and management as well as people skills. Ability to work with deadlines and complete tasks on-time. MCP and ITIL certification would be desirable but not mandatory Knowledge and experience of ticketing tools ( ServiceNow / Remedy etc.), Non-Technical Local language knowledge is preferred Fluent in Korean ( Language Skills ) Be good at Read & Write in English. #J-18808-Ljbffr
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Service Desk – IT Infrastructure
3 weeks ago
Taguig, Philippines Dencom Consultancy and Manpower Services Full timeService Desk – IT Infrastructure (Korean) Note: (Bilingual Native / Non Native) Location: BGC, Taguig | Onsite Schedule: Monday to Friday | 8:00 AM to 5:00 PM Salary: Negotiable Note: For 1 year contract The Service Desk – IT Infrastructure (Korean) will be responsible for providing technical support and troubleshooting for hardware, software, and...
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IT Service Desk
6 days ago
Taguig, National Capital Region, Philippines IT BY DESIGN Full time ₱55,000 - ₱75,000 per yearTaguig – BGC | Night Shift | 100% OnsiteIT By Design (Global MSP)Are you an IT Support or Service Desk professional looking to grow your technical career in a global environment? If you're ready to level up from traditional BPO/Help Desk roles into a more technical, skills-building MSP setting—this is your next step.AtIT By Design, you'll support...
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IT Service Desk
6 days ago
Taguig, National Capital Region, Philippines WTW Full time ₱40,000 - ₱80,000 per yearDescriptionA highly capable Service Desk L2 analyst can assess and optimize the performance of our end-user IT systems and software. The role includes analyzing the performance of IT systems, apply advance troubleshooting, resolve IT hardware and software issues, and provide IT support to our clients and employees.Service Desk Analyst L2 should exhibit sound...
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IT Service Desk
1 week ago
Taguig, Philippines Metacom Solutions Full timeMetacom Solutions is urgently hiring for IT Service Desk Job Description: Responsible for providing the first line of telephone, chat, e-mail, self-service/web portal help desk support of hardware, systems, sub-systems and/or applications and infrastructure for users. Answers simple to complex questions about installation, operation, configuration,...
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IT Service Desk
6 days ago
Taguig, National Capital Region, Philippines IT by Design Full time ₱390,000 - ₱468,000 per yearLooking to level up your IT career? IT By Design is expanding its Metro Manila operations, and we're searching for tech-savvy support professionals who enjoy solving problems and assisting global users. What You'll HandleFrontline technical support for US-based clientsTroubleshooting on Windows, Microsoft 365, network basics, VPN, and user accessTicket...
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L1.5 IT Service Desk
2 hours ago
Taguig, National Capital Region, Philippines IT by Design Full timeLevel Up Your IT Career with IT By Design – Metro Manila (Onsite | Night Shift)We're growing our Service Desk team and looking for talented IT professionals who thrive in solving technical issues and supporting global users in a fast-paced MSP environment. What You'll DoDeliver frontline technical support for US-based clientsTroubleshoot Windows, Microsoft...
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IT Service Desk Analyst L1.5
38 minutes ago
Taguig, National Capital Region, Philippines IT BY DESIGN Full timeNow Hiring: System Engineer – IT Service Desk | IT By Design (MSP)Metro Manila | 100% Onsite | Night Shift (US Hours)We're looking for experiencedIT Service Desk / Help Deskprofessionals who want to grow their technical skills in a global MSP environment. If you have solid troubleshooting abilities, strong communication skills, and experience supporting...
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IT Service Desk
1 week ago
Taguig City, Philippines Metacom Solutions Full timeMetacom Solutions is urgently hiring for IT Service Desk Job Description: Responsible for providing the first line of telephone, chat, e-mail, self-service/web portal help desk support of hardware, systems, sub-systems and/or applications and infrastructure for users. Answers simple to complex questions about installation, operation, configuration,...
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IT Service Desk
2 days ago
Taguig, National Capital Region, Philippines IT by Design Full time ₱360,000 - ₱720,000 per yearWe are looking for a skilled individual to join our team. This role will require close collaboration with both clients and team members to resolve various support tickets, with a focus on providing troubleshooting services to customers and international end-users.Key Responsibilities:Troubleshoot and resolve issues related to desktop operating systems,...
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Service Desk
4 days ago
Taguig, National Capital Region, Philippines TASQ Staffing Solutions Full time ₱1,500,000 - ₱2,000,000 per yearAbout the job: Senior Operations Manager—Service Desk (Taguig) | OnsiteBenefits:HMO for Employee and 2 Dependents (On Day 1)Quarterly performance bonusOutstanding career development opportunities24 Leaves AnnuallyRequirements:4 to 5 years as an operations manager with experience in handling help desk/service desk operations6 years minimum BPO/BPM...
