HR OFFICER

3 weeks ago


Cebu City, Philippines iScale Solutions Full time

Key Responsibilities

  1. Payroll & Attendance
    • Coordinate closely with our accountant for payroll processing.
    • Monitor employee attendance and punctuality.
    • Calculate bonuses and ensure accurate application of attendance and performance incentives.
  2. Recruitment & Talent Acquisition
    • Source, screen, and schedule candidates for various positions (chat support, VAs, managers, and technical roles).
    • Maintain a consistent pool of 20–30 active candidates ready for deployment.
    • Ensure weekly pipelines of at least 10–15 candidates for chat support roles.
    • Handle end-to-end recruitment for VAs, sales/chat support agents, managers, and technical profiles.
  3. Administrative HR Support
    • Keep records of employee information, performance tracking, and compliance.
    • Assist management in implementing policies, incentive structures, and team growth plans.
    • Support employee engagement and retention initiatives.
Requirements
  • At least 2 years’ experience in HR within the BPO industry.
  • Strong knowledge of payroll coordination and employee attendance management.
  • Experience recruiting at scale (customer support, sales agents, VAs, or managers).
  • Strong communication and organizational skills.
  • Ability to work independently, handle multiple tasks, and meet recruitment targets.
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