Key Account Manager
4 weeks ago
Overview
L’Oréal is the world's largest and most profitable beauty company. Present in over 150 countries, L’Oréal has built an unrivalled portfolio of brands including L'Oréal Paris, Garnier, Maybelline New York, Nyx Professional Makeup, IT Cosmetics, Lancôme, Kiehl's, Urban Decay, Shu Uemura, Giorgio Armani, Yves Saint Laurent Beauté, Ralph Lauren, Diesel, Biotherm, Clarisonic, Kérastase, L'Oréal Professionnel, Matrix, Vichy and La Roche-Posay. Our mission is to provide the best in cosmetics innovation to women and men around the world with respect for their diversity. Our ambition is to win over more consumers by creating cosmetic products that meet diverse beauty needs and desires. We operate with strong ethical principles and six founding values: Passion, Innovation, Entrepreneurial Spirit, Open-mindedness, Quest for Excellence and Responsibility. We are pursuing beauty-tech innovation, leveraging data and artificial intelligence to personalize and accelerate brand experiences for our consumers. We are seeking talented individuals to join us on this mission.
Responsibilities- As a Key Account Manager (KAM), act as an influential negotiator, strategic planner and insights analyst who champions the brand’s vision and drives the business with key accounts.
- Under the supervision of the Group Key Account Manager, build the joint business plan with the account(s) and contribute to the commercial vision by sharing risks and opportunities.
- Forecast accurately and achieve account results (turnover, market share, profit); plan growth drivers accordingly.
- Prepare and lead account negotiations, escalate where relevant, and create action plans to implement division and channel strategy with end-to-end execution and store-level tracking.
- Serve as the account expert to feed retailer-centric planning, ensuring alignment and a retailer-specific development plan with a compelling story to gain retailer buy-in.
- Develop deep customer intelligence and a strong network with key retailer stakeholders; work closely with Supply, Catman, Finance and Marketing to ensure aligned communications across L’Oréal.
- Connect account stakeholders from all functions with their L’Oréal counterparts to maintain consistent messaging to the retailer.
- Minimum 3–6 years of experience in account management, sales, or a related field.
- Experience managing key accounts (preferred).
- Bachelor’s degree in Business Administration, Marketing, or related field; Master’s degree or relevant certifications are a plus.
- Proficient in Microsoft Office Suite, e-commerce platforms, project management tools, and data analytics software.
- L’Oréal is committed to building a diverse environment and is an equal opportunity employer. We prohibit discrimination based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, or any other characteristic protected by law.
- Seniority level: not specified
- Employment type: Full-time
- Job function: Sales Manager / Senior Manager, Strategic Analytics & Insights
- Senior B2B Sales Manager | Competitive Salary and Commissions
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