Front Office Manager

4 weeks ago

Quezon City, Philippines FOCALLURE Full time

On-site - Quezon City 3-5 Yrs Exp Bachelor Full-time

Job Description
  • Ensures the overall efficiency in the daily supervision of the various operations of the Front Office including the handling of enquiries and documentation of transactions.
  • Plans and executes control departmental budget.
  • Maintains detailed knowledge of the hotel’s services and hours of operation.
  • Operate all aspects of the Hotel Management System, including Property Management software (PMS) maintenance, report generation and analysis, and simple configuration changes.
  • Maintains a thorough knowledge of the room rates, types of rooms, corporate rates, package plans, and hotel facilities.
  • Respond to guest inquiries regarding rates and availability. Assists in answering inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel direction
  • Prepare revenue and occupancy forecasting.
  • Ensure implementation of all hotel policies and house rules.
  • Wear the proper uniform at all times. Requires all front office employees to wear proper uniforms at all times.
  • Perform other duties as requested by management.
Government Mandated Benefits
  • 13th Month Pay
Qualifications
  • Degree in Hospitality
Communication Skills

Interpersonal Skills Customer Service

Working Location

On-site - Quezon City

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