IT Technical Support

1 week ago

Quezon City, Philippines Caldwell Communications Full time

IT Technical Support / Chat Support / Paid Trainings / 28k

Join to apply for the IT Technical Support / Chat Support / Paid Trainings / 28k role at Caldwell Communications

Overview

Open to candidates who completed college; experience requirements vary by role. This position offers paid trainings and an opportunity for rapid career growth for top performers.

Job Responsibilities
  • Answers phone calls and provides information/assistance to clients
  • Checks mail, fax, and internet mail to provide customer assistance
  • Communicates with customers on the phone or in writing to address concerns
  • Answer participant questions and discuss needs to understand what critical information is being asked
What we are looking for / Qualifications
  • Open to candidates who completed college; no experience required
  • Open to High School and Senior High School graduates with BPO experience
  • Excellent to above-average English communication skills
  • BPO experience is a plus but not necessary
  • Ability to work onsite
  • Within 25 km to 35 km of the workplace
Benefits
  • Competitive Salary
  • 13th Month Pay
  • HMO with 3 free beneficiaries on Day One
  • 20% ND Maternity/Paternity Leave
  • Opportunity for rapid career growth for Top Performers
  • Retirement/Life Insurance for Qualified Staff
  • Work-life Balance Processes and Programs
Job Details
  • Seniority level: Entry level
  • Employment type: Full-time
  • Job function: Information Technology
  • Industries: Advertising Services

Referrals increase your chances of interviewing at Caldwell Communications by 2x

#J-18808-Ljbffr

  • Technical Support Professional-AMS

    2 weeks ago

    Quezon City, National Capital Region, Philippines Actionlabs IT Services Full time ₱300,000 - ₱360,000 per year

    Technical Support Professional-AMS (EUC-ODC)2 to 5 years of professional experience; L1 Incident handling;User issue troubleshootingEscalate to EUCDirectly reach out to the users; Daily HealthchecksComply Healthcheck reportCheck incidentCompile Reports and alerts; VM MonitoringLog analysis o Review and Montioring;Security Alerts handlingDefender Alerts1LOD...

  • IT Technical Support

    3 weeks ago

    Cebu City, Philippines Online business It Full time

    Responsibilities We are seeking a skilled IT Support Specialist to provide technical assistance and support for our organization. The role involves troubleshooting hardware and software issues, maintaining systems, and ensuring seamless IT operations. Proven experience in IT support or a related role. Knowledge of hardware, software, and network...

  • Technical Support ASAP JOINER

    2 weeks ago

    Quezon City, National Capital Region, Philippines Actionlabs IT Services Full time ₱450,000 - ₱600,000 per year

    Job descriptionBachelors degree in IT, CS, or any Computer related courses only3 years of experience as Technical / Helpdesk /3 years of experience in CITRIXExperience in handling Infrastructure (network & servers) and Application (system, application and cloud) issuesFollow ITIL Practices (Incident & Problem Management and Change management)Uses ticketing...

  • L2 Technical Support Engineer

    2 weeks ago

    Makati City, National Capital Region, Philippines ESOL IT SERVICES INC. Full time ₱900,000 - ₱1,200,000 per year

    Job Description:As an L2 Technical Support Engineer, you will serve as a key escalation point for advanced hardware, software, and network-related issues. You will collaborate with internal teams to resolve complex technical problems, ensure excellent customer service, and maintain high service standards.Key Responsibilities:Provide advanced support for...

  • IT Technical Support

    3 weeks ago

    Quezon City, Philippines Vehicle Inspection Management Solutions Inc Full time

    Overview We are seeking a Technical Support Specialist to provide high-quality support for our clients' technical issues. The ideal candidate is a proactive problem solver with strong communication skills, capable of troubleshooting hardware, software, and network issues. Educational Attainment Educational Attainment Required: Bachelor’s degree in...

  • Technical Support Tier I

    2 weeks ago

    Mandaluyong City, National Capital Region, Philippines GOODMAN SUPPORT SERVICES INC. Full time ₱150,000 - ₱250,000 per year

    As a Technical Support Tier I, you will serve as the first line of defense in maintaining service reliability and operational performance across network, application, and infrastructure layers. You will be responsible for monitoring systems, detecting service issues, performing initial triage, and escalating to the appropriate technical teams. This role...

  • Technical Support

    2 weeks ago

    Quezon City, National Capital Region, Philippines Quandatics Full time ₱400,000 - ₱600,000 per year

    Technical Support Duties/Responsibilities• Perform presales visits and presentations, promote the technical aspects of Quandatics' solutions and benefits of analytical use cases to prospective clients• Develop solutions together with the Technical Team based on Client requirements• Opportunity to conduct professional analytics training classes•...

  • IT Technical Support

    4 days ago

    Quezon City, Philippines SmartLine Human Resource Services Inc Full time

    Provide technical support and assistance to users experiencing hardware and software issues. Diagnose, troubleshoot, and resolve technical problems in a timely manner. Install and configure computer systems and applications for new users. Assist in maintaining inventory of IT equipment and software licenses. Document incidents and resolutions in the help...

  • IT Technical Support

    1 week ago

    Quezon City, National Capital Region, Philippines Rica Ana Trading Full time ₱250,000 - ₱450,000 per year

    Read Before ApplyingPlease make sure you meet the qualifications and requirements listed below before submitting your application. Incomplete applications or those not meeting the requirements may not be considered.Job Title: IT Technical Support StaffJob Description:We are looking for a dedicated and proactive IT Technical Support Staff to join our team....

  • Technical Support Representative I

    7 days ago

    Mandaluyong City, National Capital Region, Philippines GOODMAN SUPPORT SERVICES INC. Full time ₱250,000 - ₱500,000 per year

    Functional Overview:As a Technical Support Representative, you will serve as the first line of defense in maintaining service reliability and operational performance across network, application, and infrastructure layers. You will be responsible for monitoring systems, detecting service issues, performing initial triage, and escalating to the appropriate...