IT Technical Support

4 days ago


Quezon City, Philippines Ablaze Marketing Full time

Responsibilities Provide technical support to end-users via phone, email, or in-person. Provide technical support to users, assist in resolving IT-related problems, and maintain documentation of support activities. Troubleshoot hardware and software issues across various platforms. Install and configure computer systems and applications. Maintain IT documentation and user guides. Assist with network troubleshooting and setup. Collaborate with the IT team to enhance systems and processes. Qualifications Educational Qualifications: Bachelor’s degree in Computer Science, Information Technology, or a related field. Experience Level: Less than 1 year of experience in IT technical support or a similar role. Skills and Competencies: Proficient in troubleshooting hardware and software issues, strong communication skills, and familiarity with various operating systems. Working Conditions: Office-based environment with potential on-call responsibilities. Qualities and Traits: Detail-oriented, patient, and possess strong problem-solving abilities. #J-18808-Ljbffr


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