IT Technical Support

1 week ago


Quezon City, Philippines Vehicle Inspection Management Solutions Inc Full time

Overview We are seeking a Technical Support Specialist to provide high-quality support for our clients' technical issues. The ideal candidate is a proactive problem solver with strong communication skills, capable of troubleshooting hardware, software, and network issues. Educational Attainment Educational Attainment Required: Bachelor’s degree in Industrial IT, Information Technology (IT), or a related field (preferred but not required). Previous Experience Desired At least 1-3 years in machine troubleshooting, technical support, or maintenance (fresh graduates are also welcome). Experience with remote technical support. Experience providing online or remote technical assistance. Knowledge or familiarity with preventive maintenance and calibration procedures. Ability to troubleshoot or resolve complex technical issues efficiently. Special Qualifications Knowledgeable in troubleshooting machines, networks, software, and hardware. Experienced in remote support via phone, email, or chat. Knowledgeable in preventive maintenance and calibration procedures. Skilled in machine calibration and performance testing. Familiar with technical documentation and service reports. Proficient with diagnostic tools and software. Strong problem-solving, analytical, and communication skills. Able to work independently and manage multiple tasks. Detail-oriented with strong documentation and reporting skills. Well-organized with effective time management. Flexible for on-site work, shifting schedules, overtime, weekends, or travel. #J-18808-Ljbffr



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