Technical Support

4 days ago

Quezon City, Philippines IEEE Full time

Technical Support Specialist (based in South-East Asia) We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. Position Summary IEEE is seeking a dedicated Technical Support Specialist to support our clients in the National Capital Region. Responsibilities Learn and master configuration procedures for each supported brand to ensure accurate and efficient setup and support Create Bill of Materials (BOM) based on client requirements Deliver technical training or product demonstrations to clients Provide Pre-Sales and After-Sales Technical Support Document technical support tickets Create technical reports, manuals, and system documentation Qualifications Graduate of BS Electronics Engineering, BS IT or related courses Licensed Electronics Engineer (ECE) is a plus At least 2 years experience in Pre-Sales and After-Sales Technical Support Experience in Network Systems, Software Configurations and Hardware Troubleshooting Strong interest in learning, problem-solving and communication skills Additional Details Seniority level: Associate Employment type: Full-time Job function: Information Technology Industry: Non-profit Organizations Location: Quezon City, National Capital Region, Philippines Referrals increase your chances of interviewing at IEEE by 2x. Get notified about new Technical Support Specialist jobs in Quezon City, National Capital Region, Philippines . #J-18808-Ljbffr

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