Customer Service Manager

Job Description: Client Relationship Management at the Program level.Responsibilities: Capacity planning and staffing plans for the process based on medium term business forecast.Negotiating and finalizing SLA's with the Client.Contract Negotiation.Creating revenue and cost plans for the medium termEstablishing a review/ reporting mechanism with the...

Job Description: The Senior Operations Manager – BPO Travel Industry is responsible for leading and optimizing travel-related outsourcing operations. The role ensures operational excellence, client satisfaction, and strategic alignment by managing teams, refining processes, and leveraging industry-specific technologies.Responsibilities: Key...

Ecommerce Customer Experience Manager in ... Job Description Job Summary: Client experience managers create positive experiences for clients throughout the life of a customer journey. Client experience manager advocates for the client's interests within the organization. They work cross-functionally to align resources, prioritize client requests, and ensure...

Job Description: Join our team as a Customer Service Representative, where you'll handle billing transactions and provide technical support to policyholders in a fast-paced contact center. With excellent communication skills and a positive attitude, you'll deliver exceptional service experiences while contributing to our collaborative environment. If you're...

Overview Customer Service roles in the Philippines is described with various postings. This refined description consolidates the key responsibilities and qualifications from the provided job descriptions, removing boilerplate and non-essential details while preserving the core job information. Job Title and Location Customer Service positions in Pasig City,...

DepartmentCustomer Service - CauayanEmployee TypeProbationaryExplore this opportunity as a Customer Service Agent inCauayan Airportand join our growing team at 1AviationAttends to passenger needs and requirements based on company policies and procedures within the assigned area.What You'll DoPerform tasks based on the training provided.Attend pre-flight...

Technical Service Representative (Binan area) Posted 1 day ago Job Description The Technical Services Specialist will provide technical advice and support to customers during and after product sales. You will be the lead contact for customers and stay ahead of technology and business practices through workshops, research and professional meetings. Key...

Job Description: The ideal candidate will play a crucial role in optimizing data management and information flow within the organization, ensuring client satisfaction, revenue costs as per targets fixed, improvement in quality and productivity, employee satisfaction, attrition within norms.Responsibilities: Capacity planning and staffing plans for the...

Overview Service Delivery Manager Philippines – Makati. Posted 1 day ago. Hybrid work arrangement. Job Description Locations: Makati. Our Digital Products and Channels Team is looking for experienced professionals to join us in Makati for the role of Service Management & Incident Response Lead. In this role you will lead and support incident response teams...

Pasig City, National Capital Region ₱ - ₱ Y Robinsons Land Corporation Posted 1 day ago Client Relations postions overview The listings describe multiple Client Relations roles across different locations and salary ranges. The core responsibilities include handling after-sales concerns, maintaining client relationships, processing payments and...