Construction Project Manager

18 hours ago

Cagayan Valley Philippines Buscojobs Full time

Overview

Customer Service roles in the Philippines is described with various postings. This refined description consolidates the key responsibilities and qualifications from the provided job descriptions, removing boilerplate and non-essential details while preserving the core job information.

Job Title and Location

Customer Service positions in Pasig City, Taguig, Makati, Muntinlupa, and nearby areas (Metro Manila). Location specifics vary by posting.

What you will do
  • Respond to customer inquiries and complaints via phone, email, chat, or other channels
  • Provide accurate information about products or services and assist customers to resolve issues
  • Maintain detailed records of customer interactions and transactions
  • Collaborate with cross-functional teams to ensure seamless service delivery
  • Follow up with customers to ensure satisfaction and resolve issues promptly
  • Adhere to company policies, procedures, and quality standards
  • Participate in training and development to stay up-to-date with product knowledge and best practices
Responsibilities (Typical)
  • Logistics, customer service, and order support in cases where roles involve supply chain or e-commerce cooperation
  • Process orders, returns, and refunds in accordance with company policies
  • Coordinate with internal teams and vendors to resolve complex inquiries
Qualifications
  • High school diploma or equivalent; bachelor’s degree preferred in relevant fields
  • Experience in customer service or call center roles (1 year or more depending on posting)
  • Excellent communication and interpersonal skills
  • Ability to work in fast-paced environments and manage multiple tasks
  • Proficiency in English; ability to work on-site or remotely as required by posting
  • Willingness to work night shifts, weekends, or travel as needed by role
Benefits and Compensation
  • Salary/package up to Php 25,000–35,000 or as posted per location
  • Paid training and onboarding
  • Health and life insurance coverage for employee and dependents
  • Performance bonuses where applicable
  • Opportunities for career growth and advancement
Notes

Some postings include non-traditional elements such as over-the-phone interviews, work-from-home arrangements, or fixed on-site locations (e.g., BGC, Taguig, Makati). Always verify current job status and requirements with the employer’s official posting.

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