MAS BTS Client Service Client Support Specialist

2 weeks ago

Manila, Philippines ADP Full time

Overview

MAS BTS Client Service Client Support Specialist (Contingent) at ADP. This role focuses on delivering world-class service to clients and collaborating with internal resources to meet deadlines and business goals. The position emphasizes professionalism, adaptability in a fast-paced environment, and adherence to ADP’s mission, vision, and values.

Responsibilities
  • Deliver world-class service and satisfaction to all clients (internal, external, diverse and emerging).
  • Maintain focus to deliver results in a fast-paced and diverse environment.
  • Escalate issues jeopardizing quality and deadlines and interact with affected management to negotiate resolution.
  • Resolve day-to-day problems in line with ADP’s mission, vision and values.
  • Share ideas and information across multiple audiences to drive business needs.
  • Collaborate with internal resources at all levels to achieve shared goals and exceed expectations.
  • Hold self and others to high personal and professional standards, modeling ADP’s vision and values.
  • Develop technical and professional skills in a changing environment.
  • Complete special tasks and projects as assigned.
Qualifications
  • Bachelor’s degree or equivalent in education and experience.
  • 1–3 years of high-volume, problem-resolution, technical client services experience.
  • PC navigation skills.
  • US Benefits & Payroll knowledge is a plus.
About ADP

ADP is a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax, and benefits administration, and a leader in business outsourcing services, analytics, and compliance expertise. We value a down-to-earth culture that embraces core values, welcomes ideas, encourages innovation, and fosters a sense of belonging.

Ethics, Diversity & Inclusion

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace and to providing equal employment opportunities regardless of protected characteristics. Hiring decisions are based on operating needs, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP: ADP conducts business with high ethical standards and compliance with all applicable laws. We expect our people to uphold our values and maintain an honest and respectful workplace. Learn more about ADP’s culture and values at:

#J-18808-Ljbffr

  • MAS BTS Client Service Client Support Specialist

    3 weeks ago

    Manila, National Capital Region, Philippines ADP Full time

    OverviewMAS BTS Client Service Client Support Specialist (Contingent) at ADP. This role focuses on delivering world-class service to clients and collaborating with internal resources to meet deadlines and business goals. The position emphasizes professionalism, adaptability in a fast-paced environment, and adherence to ADP's mission, vision, and...

  • MAS BTS Client Service Team Leader

    2 weeks ago

    Manila, Philippines ADP Full time

    Overview ADP Manila, National Capital Region, Philippines — MAS BTS Client Service Team Leader Responsibilities Delivering world-class service and satisfaction to all clients internal, external, diverse and emerging. Maintaining focus to deliver results in a fast-paced and diverse environment. Motivating and managing exceptional team performance, making...

  • Client Service Specialist

    20 hours ago

    , Metro Manila, Philippines Buscojobs Full time

    MAS BTS Client Service Client Support Specialist Posted 1 day ago Overview Delivering world-class service and satisfaction to all clients internal, external, diverse and emerging. Maintaining focus to deliver results in a fast-pace and diverse environment. Escalate issues jeopardizing quality and deadlines and interact with affected management to negotiate...

  • MAS Payroll

    4 days ago

    Manila, National Capital Region, Philippines ADP Full time ₱1,440,000 - ₱6,000,000 per year

    Oversees the day-to-day activities of Team Leaders and Client Service Specialists to established key operational metrics and performance indicators Establishes and communicates goals and provides regular feedback to Client Service Managers, including developmental opportunities. Continuously reviews Central and West AM performance; identifies and...

  • Canada MAS NA HCM Client Service Representative

    2 weeks ago

    Manila, Philippines ADP Full time

    Overview ADP Manila, National Capital Region, Philippines Join to apply for the Canada MAS NA HCM Client Service Representative role at ADP. Responsibilities Be a trusted advisor and problem solver. Use your breadth of expertise to help ADP’s clients solve time-sensitive issues by taking a broad perspective to identify solutions, resolve issues, and...

  • Client Services Officer

    2 days ago

    Manila, National Capital Region, Philippines Extend2 Solutions OPC Full time ₱900,000 - ₱1,200,000 per year

    About Extend2 PhilippinesExtend2 Philippines is a professional services company supporting Australian based financial advisers.We are expanding our operations and seeking a Full-Time Client Services Officer to join our growing team. In this role, you will provide high-quality, accurate, and timely paraplanning, reporting, and administrative support.What...

  • MAS Implementation Specialty Services Implementation Specialist I

    2 weeks ago

    Manila, Philippines ADP Full time

    MAS Implementation Specialty Services Implementation Specialist I ADP Manila, National Capital Region, Philippines Join or sign in to find your next job Join to apply for the MAS Implementation Specialty Services Implementation Specialist I role at ADP MAS Implementation Specialty Services Implementation Specialist I ADP Manila, National Capital Region,...

  • Senior Business Analyst

    2 weeks ago

    Manila, Philippines ERNI Full time

    Senior Business Analyst (MAS & BoardLib) ERNI Manila, National Capital Region, Philippines Location: Ortigas, Mandaluyong City Work Schedule: Hybrid (3x onsite/week, 8:00 AM – 5:00 PM) Manila Time Type: Contract / Staff Augmentation ERNI is a leading software development company with over 800 employees worldwide. We drive innovation in IT and software...

  • Client Support Specialist

    4 days ago

    Manila, National Capital Region, Philippines MicroSourcing Full time ₱250,000 - ₱500,000 per year

    Discover your 100% YOU with MicroSourcingPosition:Client Service SpecialistLocation:Ortigas, PasigWork setup & shift:Onsite | Day shiftWhy join MicroSourcing?You'll have:Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance...

  • ISSJ III OSINT/PAI Targeting Analyst

    2 weeks ago

    , Metro Manila, Philippines BTS Software Solutions Full time

    Career Opportunities with BTS Software Solutions ISSJ III– OSINT/PAI Targeting Analyst (Language Enabled) – Expert Position Available Upon Contract Award Primary Location: National Capital Region Clearance Requirement: Active Top-Secret Clearance with SCI Eligibility BTS Software Solutions is seeking OSINT/PAI Targeting Analysts (Language Enabled)...