Inside Sales Specialist

Inside Sales Specialist - ePayment Solution (Work in Kuala Lumpur) 1 day ago Be among the first 25 applicants At TDCX, we believe that every career move should propel you forward. Work alongside innovative teams, support the growth of the world’s most forward-thinking brands, and explore what’s possible when human expertise meets technology. Together, we’ll enable the future — starting with yours. What is your mission? As an Inside Sales Specialist, you will manage the full sales cycle in one Global Leader Account about ePayment Gateway Solution, capable of engaging in business-level and technical conversations at multiple levels of the organization, including CTO, COO, and CFO of SME businesses from North America. Understand the buyer journey and can lead short, single stakeholder deals as well as complex multi-party sales in a highly consultative manner. Get used to building value in competitive situations and enjoy working on products that require deep product understanding, combined with technical knowledge. Main Responsibilities Identify high-potential prospective users from inbound leads using Salesforce CRM Serve as the first point of contact with many new and growing businesses interested in our ePayment Gateway Solution Own the full sales cycle from lead to close for SME businesses For non-sales leads, or specific inbound sales leads, route the lead to the most appropriate queue based on the rules while maintaining a premier user experience Who are we looking for? Minimum 1 year of experience in Sales (Full sales cycle, preferred B2B: Account Executives, Business Development Representatives, Inside Sales Specialists) Possess Bachelor’s Degree or Associate’s Degree in any field Excellent communication in Global English Willing to work on the Night Shift Result‑driven, able to deal with ambiguity, command skills, integrity and trust Excellent organizational and client‑service skills About TDCX Singapore‑headquartered TDCX is a leading global business process outsourcing (BPO) company that provides customer experience (CX) solutions, sales and digital marketing services, and content moderation for clients across various industries. These include digital advertising and social media, e‑commerce, fintech, gaming, healthtech, media, technology and travel and hospitality. With a focus on helping companies enable the future, TDCX’s smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 37 locations worldwide, TDCX provides its clients with comprehensive coverage in Asia, Europe and the United States. For more information, please visit Benefits & Perks 100% Relocation coverage (work permit, employment pass, flight ticket) 30 days hotel accommodation coverage Exclusive tuition fee discount for Master’s Degree enrollment with partnered universities Exclusive voucher/discount for the purchase of mobile phone, flight, hotel, etc from global partners Annual leave: 15 days Medical Leave: 14 days Hospitalization Leave: 60 days (inclusive of 14 days of outpatient medical leave) Marriage Leave: 3 working days Paternity Leave: 5 working days Child Care Leave: 3 working days Compassionate Leave: 3 working days Medical Insurance Benefits: Provided All applications shall be processed by the accredited POEA‑registered recruitment agency from the Philippines in partnership with TDCX Malaysia Talent Acquisition. You may send your CV to Seniority level Associate Employment type Full‑time Job function Financial Services and IT Services and IT Consulting #J-18808-Ljbffr