
Customer Success Associate
2 days ago
Job Title
Customer Support Representatives - Temporary Work
Job DescriptionOrbit Teleservices helps organizations enhance the most-valued customer relationship by improving the methods that deliver their services. Our background as a pioneering communications company implies we have procedures, experience, and abilities that make us ready to achieve our goals as a company and the business objectives of our clients.
Minimum Qualifications- At least High School graduate
- Attention to detail is required
- Self-motivated and can handle pressure well
- Excellent English Communication Skills
- Knowledge in basic Microsoft programs
- Must not be currently employed
- 3 Dependents can be enrolled in our HMO after 3 months
- 13th Month Pay
- Departmental Awards
- Maternity/Paternity Leave
- Paid leaves 1SL/1VL per month can accumulate if unused
- Attendance Bonus
- 10%-15% Discount on Partner Gyms
- Competitively priced earnings packages
- Occupation advancement: Obtain growth by way of numerous training
Word of mouth program: Receive rewards for effectively referring your pals and family members to be a part of our organization by means of our Employee Referral Program.
Responsibilities- Provides assistance, training, and troubleshooting support to lower-level staff.
- Schedules work to ensure accurate phone coverage; monitors priority of calls and escalated calls to assure resolution to problems.
- Prepares standard reports to track workload, response time, and quality of input.
- Resolves telephone messages and delivers information
- Job Types: Full-time, Permanent, Fresh graduate
- Salary: From Php19,000.00 per month
- Benefits: Paid training, Pay raise
- Schedule: 8 hour shift
- Supplemental pay types: 13th month salary, Bonus pay, Commission pay, Overtime pay, Performance bonus, Yearly bonus
- Ability to commute/relocate: General Santos City, South Cotabato: Reliably commute or planning to relocate before starting work (required)
- Senior High School (required)
- Fluent English (required)
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