Associate Technical Account Manager I

Associate Technical Account Manager I jobs in ...

Work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape. Lead and provide technical support, and obtaining FAA approvals as required.

Technical Support Manager

Posted 334 days ago

Job Description

Permanent

JOB SUMMARY A Service Supervisor is generally assigned for the upkeep of the company's assets deployed in different areas across the country via on-site and remote implementations. This person must be analytical and sufficiently trained in every aspect of the job. He/she is expected to deliver concise reports and outputs.

ROLES AND RESPONSIBILITIES Remote and on-site asset technical support, updating and documentation. Hardware and software installation and configurations. Periodical on-site asset maintenance. Assists in research and development of IT hardware requirements. Monthly and concurrent processing of COP, COC, COI (Certificates of Performance, Completion, and Implementation). Oversee and manage the team.

Requirements At least a graduate of any Computer, IT and related courses. With experience in remote and on-site technical support, hardware and software installation and configurations. Must have at least 3 years of experience in the scope of work. Worked as an IT/Computer technician from a reputable company. Must have no derogatory records. With 7 years minimum of experience. With team management experience. Willing to work onsite in Ortigas office. Willing to do field work if needed.

Technical Support Specialist

Makati, National Capital Region Asia Systems Group, Inc.

Posted today

Job Description

Job responsibilities: handle various IT related jobs at the office such as installation of software, deployment of machines such as laptops and desktops, networking, troubleshooting of user issues and other regular IT jobs. Acts as data protection officer for the company - in charge of data security. Monitor server logs and firewall logs. Monitor CCTV cameras. Prepare inventory of assets, IT alerts/reports, monitoring logs. Prepare status reports on activities. Other technical activities.

Job requirements: graduate of 4 year computer science course; at least 2 years experience in IT technical support role; knowledge in both hardware and software troubleshooting. Salary: Php13,000.00 - Php15,000.00 per month. Benefits: Health insurance. Schedule: 8 hour shift; Day shift. Certification: microsoft certification (preferred).

Technical Support Specialist

Makati, National Capital Region Asia Systems Group, Inc.

Posted today

Job Description

Same as above: responsibilities and requirements as listed for the Makati role.

IT Technical Support

Posted today

Job Description

Desktop Support Engineer is responsible for repairing, maintaining, and upgrading all hardware and equipment to ensure optimal workstation performance. The person will also troubleshoot problems in a timely and accurate fashion, and provide end-user assistance where required. Provide investigation, diagnosis, resolution and recovery for hardware/software problems. When unable to resolve, escalate to 2nd level or 3rd level in accordance to Service Desk processes. Manage service requests, software installation, new computer setups, upgrades, etc.

Qualifications : Must have at least 1y experience in IT Support. Open for Project based employment (1yr renewable contract). Willing to work in Makati, Mon to Friday 7AM to 4PM. Willing to render OT during weekend/restday if needed. Job Type: Fixed term; Contract length: 12 months. Schedule: 8 hour shift.

Ecosystem (Technical Support Representative)

Posted today

Job Description

The Ecosystem Cloud Support Team supports the Ecosystem Cloud Sales Team to drive adoption and utilization of cloud services. Our goal is to build Ecosystem relationships with key Cloud technology partners to provide resale revenue opportunities. Primary responsibilities include: resolve internal and customer-related technical support cases; stay up to date with Google and G Suite technologies; escalate difficult issues; troubleshoot with product teams; create Knowledge Base Articles; file enhancement requests; support global Ecosystem Sales Directors and Enablement on Google Workspace add-on transactions; support tracking resale orders in North America, Asia Pacific, and Europe. Qualifications include a bachelor’s degree (IT-related preferred) or relevant experience; 1 year of technical support experience; knowledge of Windows architecture and security preferred. Location: Boni, Mandaluyong (hybrid). Schedule: Flexible hours as needed.

Technical Support Representative (TSR)

Posted today

Job Description

URGENT HIRING for IT Service Desk and Technical Support Representative. We are seeking a personable, experienced Customer Service and Technical Support professional to provide expert advice and information to potential customers regarding products and services. You will help increase profitability and sales revenue through excellence in customer service and consultative selling. Location: BGC, Taguig. Perks include HMO, medicine reimbursement, on-site benefits, and opportunities for promotion. Qualifications include at least 2 years of technical service or ITSD experience; college graduate in computer-related field (for TSR); willingness to work onsite. Salary: Php35,000.00 - Php40,000.00 per month. This is a full-time onsite role with various shifts and benefits.

Technical Support Representative (TSR)

Posted today

Job Description

Technical Support Representative will provide technical assistance and answers to users questions, troubleshooting computer hardware/software problems. Expectations include strong problem-solving, teamwork, attention to detail, and operating system/software knowledge. Perks include medical HMO up to 400K for day 1, medicine reimbursement, incentives. Qualifications: College graduate with 1 year IT experience in BPO; or 2 years 5 months for college undergraduates. Salary: Php22,000.00 - Php35,000.00 per month. Benefits include health insurance, paid training, and opportunities for promotion. Schedule includes 8 hour shifts with flexibility and potential overtime.

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