Technical Support Specialist
4 weeks ago
Provide technical assistance and support for incoming queries and issues related to software and hardware. Diagnose and troubleshoot technical problems via phone, email, and chat. Document customer interactions and maintain accurate records of issues and resolutions. Collaborate with team members to enhance customer service and improve product functionality. Stay updated with the latest technology trends and product updates. Educational Qualifications: High/Senior High School diploma required. Experience Level: 1-3 years of technical support experience preferred. Skills and Competencies: Proficiency in SaaS applications, excellent English communication skills. Responsibilities and Duties: Provide help to customers, troubleshoot issues, and resolve technical queries. Working Conditions: Flexible schedule with potential for remote work. Qualities and Traits: Strong problem-solving abilities, patience, and a customer-focused attitude. #J-18808-Ljbffr
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Technical Support Specialist
4 weeks ago
Davao City, Philippines Altria Call Center Full timeCompany Description Altria Call Center is a trusted BPO partner delivering high-quality, scalable, and affordable customer experience solutions worldwide. Headquartered in the Philippines, we provide multilingual voice and non-voice services across regions including Saudi Arabia, GCC countries, USA, Canada, UK, and Australia. Our 24/7 support teams are...
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Technical Support Specialist
1 week ago
Philippines Outwork Staffing Full time $14,400 - $19,200 per yearLocation: Fully Remote Schedule: PSTSalary: $1200 - $1600 USD/monthA fast-growing communication company serving more than 20,000 church leaders across the United States and Canada is seeking a Technical Support Specialist to join its expanding team. The organization builds simple, effective tools that help churches connect with their communities, follow up...
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Product Technical Support II
4 weeks ago
, Davao Region, Philippines Awesome CX Full timeOverview Awesome CX by Transcom is looking for a highly detail-oriented and organized Product Technical Support II to join our Production team. This role is responsible for monitoring and identifying negative reviews on the Amazon platform, proactively contacting customers, and assisting them in resolving issues encountered during product use. The specialist...
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Technical Support Specialist
4 weeks ago
, , Philippines ValueLabs Full timeTechnical support: Oversee major incidents, mitigate risks, and provide stability through proactive solutions. Responsibilities Strong knowledge of cloud-based services with excellent knowledge of Windows Servers OS, Linux, Active Directory, and networking. Work cross-functionally with internal teams to improve support processes, lead strategic initiatives,...
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Technical Support Specialist
2 weeks ago
Davao City, Davao, Philippines Netlink Voice Full time ₱120,000 - ₱180,000 per yearAre you a tech-savvy problem solver with expertise in VOIP, PBX, networks, modems, and more? We're searching for highly skilled individuals to join our team as Technical Support Specialists. If you're passionate about tackling diverse technical challenges and providing exceptional customer support, this is the perfect role for youWe're looking for an...
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Technical Support Specialist
2 weeks ago
Davao City, Davao, Philippines Netlink Voice Full time ₱40,000 - ₱60,000 per yearAre you a tech-savvy problem solver with expertise in VOIP, PBX, networks, modems, and more? We're searching for highly skilled individuals to join our team as Technical Support Specialists. If you're passionate about tackling diverse technical challenges and providing exceptional customer support, this is the perfect role for youWe're looking for an...
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Technical Support Specialist
3 weeks ago
, , Philippines CoStar Group, Inc. Full timeTechnical Support Specialist Job Description CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world's real estate, empowering all people to discover properties,...
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Technical E-commerce Support Specialist
2 weeks ago
, , Philippines Frontier Full timeJoin to apply for the Technical E-commerce Support Specialist role at Intelligems About Intelligems There are millions of e-commerce businesses around the world, and the industry is growing every year. Yet achieving profitability has never been harder. Most brands make guesses when it comes to pricing, discounts, shipping fees, and content — leaving...
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Specialist - Technical Support
3 weeks ago
, Metro Manila, Philippines Okada Manila Full timeJoin to apply for the Specialist - Technical Support role at Okada Manila Troubleshoot and resolve network issues including LAN, WAN, Wi-Fi, and VPN. Configure and maintain network hardware such as routers, switches, and firewalls. Monitor network performance and ensure network security and connectivity. Database Support Provide support for database-related...
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Technical Support
4 weeks ago
, Davao Region, Philippines Metacom Careers Full timeTechnical Skills Knowledge of operating systems (Windows, macOS, Linux) Familiarity with hardware components (PCs, printers, routers, etc.) Experience with remote desktop tools (e.g., TeamViewer, AnyDesk) Understanding of basic networking (TCP/IP, DNS, DHCP) Experience with ticketing systems (e.g., Zendesk, Jira, Freshdesk) Basic knowledge of cybersecurity...