Technical Support
4 weeks ago
Technical Skills Knowledge of operating systems (Windows, macOS, Linux) Familiarity with hardware components (PCs, printers, routers, etc.) Experience with remote desktop tools (e.g., TeamViewer, AnyDesk) Understanding of basic networking (TCP/IP, DNS, DHCP) Experience with ticketing systems (e.g., Zendesk, Jira, Freshdesk) Basic knowledge of cybersecurity principles Troubleshooting software and hardware issues Soft Skills Strong communication skills (verbal and written) Problem-solving mindset Patience and empathy when dealing with users Time management and multitasking Ability to work under pressure Education & Certifications High school diploma or equivalent (minimum) Bachelors degree in Computer Science, IT, or related field (preferred for some roles) Certifications (optional but beneficial): CompTIA A+ Microsoft Certified: Azure Fundamentals Cisco Certified Technician (CCT) ITIL Foundation #J-18808-Ljbffr
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Technical Support Specialist
4 weeks ago
, Davao Region, Philippines Talent Outsourcing Channel Solutions Full timeProvide technical assistance and support for incoming queries and issues related to software and hardware. Diagnose and troubleshoot technical problems via phone, email, and chat. Document customer interactions and maintain accurate records of issues and resolutions. Collaborate with team members to enhance customer service and improve product functionality....
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Product Technical Support II
4 weeks ago
, Davao Region, Philippines Awesome CX Full timeOverview Awesome CX by Transcom is looking for a highly detail-oriented and organized Product Technical Support II to join our Production team. This role is responsible for monitoring and identifying negative reviews on the Amazon platform, proactively contacting customers, and assisting them in resolving issues encountered during product use. The specialist...
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Customer Support Advocate
1 week ago
Philippines Peak Support Full time ₱150,000 - ₱250,000 per year:Are you passionate about delivering exceptional customer service and ready to grow your career with a company that truly values its people? Peak Support is looking for talented Customer Support Advocate to join our team in the PhilippinesWhat You'll DoDevelop expertise in our platform and become a subject matter expert for our customers, keeping on top of...
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IT Technical Support
3 weeks ago
, Davao del Sur, Philippines Kabraso Multi-Purpose Cooperative Davao Full timeThe IT Support Staff is responsible for providing technical assistance and support to end-users across the organization. This includes troubleshooting hardware and software issues, maintaining IT systems, ensuring proper functionality of network and communication tools, and assisting with the setup and maintenance of computer systems and peripheral devices....
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IT Technical Support
4 weeks ago
, Davao del Sur, Philippines 8TELCOM INC. Full timeManage and maintain company programs and systems to ensure stable performance. Support the development, implementation, and improvement of internal systems and tools. Monitor system performance, identify issues, and implement timely solutions. Ensure data integrity, security, and compliance with company IT policies. Coordinate with software vendors or...
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IT Technical Support
3 weeks ago
, Davao del Sur, Philippines Famerich Advertising Services Full timeResponsibilities Provide technical support for hardware and software issues reported by users. Respond to support tickets, escalating issues when necessary to ensure timely resolution. Maintain and monitor network security systems to prevent unauthorized access. Assist in database management and optimization for SQL and MongoDB. Conduct training sessions for...
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Technical Support
2 weeks ago
Davao City, Davao, Philippines JJK Realty & Commercial Corp. Full time ₱300,000 - ₱450,000 per yearWe are looking for a skilled and reliable Arcade Technical Support Technician to maintain, troubleshoot, and repair arcade games, redemption machines, and related systems. The ideal candidate will have strong technical and mechanical skills, along with a commitment to providing excellent service to ensure the best guest experience in our arcade.Key...
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Technical Support Specialist
4 weeks ago
Davao City, Philippines Altria Call Center Full timeCompany Description Altria Call Center is a trusted BPO partner delivering high-quality, scalable, and affordable customer experience solutions worldwide. Headquartered in the Philippines, we provide multilingual voice and non-voice services across regions including Saudi Arabia, GCC countries, USA, Canada, UK, and Australia. Our 24/7 support teams are...
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Technical Support Specialist
2 weeks ago
Davao City, Davao, Philippines Netlink Voice Full time ₱40,000 - ₱60,000 per yearAre you a tech-savvy problem solver with expertise in VOIP, PBX, networks, modems, and more? We're searching for highly skilled individuals to join our team as Technical Support Specialists. If you're passionate about tackling diverse technical challenges and providing exceptional customer support, this is the perfect role for youWe're looking for an...
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Technical Support Engineer
2 weeks ago
, , Philippines DysrupIT Full timeJoin to apply for the Technical Support Engineer role at DysrupIT Direct message the job poster from DysrupIT Head of Talent Acquisition | Recruiting, Technical Recruiting JOB SUMMARY: This role will involve providing world-class customer service and technical support for our vector database and all Pinecone products. The ideal candidate will have excellent...