We are seeking to hire a Business Interlock Associate Manager

2 weeks ago


Taguig, Philippines Neksjob Full time
Job Description
- Client facing role, manages team of trainers and content developers/writers.
- Performance trends and training needs analysis to help the project improve performance or manage performance outliers through training or coaching intervention programs.
- Implement the review, design/development (when necessary) and assessment of training curriculum, content/learning materials, approach/methodology and performance evaluation process.
- Generates, reviews, and distributes required training reports such as training trends and activity reports to Operation Leads and/or Clients
- Maintains collection and tracking of relevant Training data
- Assists with team-specific reporting activities, including productivity reports, end of shift reports, and other operations-related reports all pertaining to trainees’ performance

Skills and Qualifications:
- At least 7 years overall work experience; 5 years leadership experience
- At least 2-3 years of work experience in the Contact Center / BPO industry
- At least 2-3 years of training or teaching experience
- At least 3 years training management experience is required
- At least 3 years of experience in business training, professional development, research and workshops is good to have but not required
- Excellent presentation skills
- Ability to implement end to end training needs analysis (TNA)
- Ability to analyze performance trends and implement intervention programs to address performance gaps
- Knowledge of Adult Learning Theory

Job Details
Location- Taguig
Time Type- Full time
Job Type- Regular
POSITION TITLE: Business Interlock Associate Manager
WORK SETUP: Return to Office
PROJECT SHIFT SCHEDULE: Mid Shift Project
REST DAY: Weekends off

  • Taguig, Philippines Neksjob Full time

    Job Description- Client facing role, manages team of trainers and content developers/writers.- Performance trends and training needs analysis to help the project improve performance or manage performance outliers through training or coaching intervention programs.- Implement the review, design/development (when necessary) and assessment of training...


  • Taguig, Philippines Neksjob Full time

    Job Description - Client facing role, manages team of trainers and content developers/writers. - Performance trends and training needs analysis to help the project improve performance or manage performance outliers through training or coaching intervention programs. - Implement the review, design/development (when necessary) and assessment of training...


  • Taguig, Philippines Neksjob Full time

    Job Description- Client facing role, manages team of trainers and content developers/writers.- Performance trends and training needs analysis to help the project improve performance or manage performance outliers through training or coaching intervention programs.- Implement the review, design/development (when necessary) and assessment of training...


  • Taguig, Philippines Neksjob Full time

    Job Description - Client facing role, manages team of trainers and content developers/writers. - Performance trends and training needs analysis to help the project improve performance or manage performance outliers through training or coaching intervention programs. - Implement the review, design/development (when necessary) and assessment of training...


  • Taguig, Philippines Neksjob Full time

    Job Description - Client facing role, manages team of trainers and content developers/writers. - Performance trends and training needs analysis to help the project improve performance or manage performance outliers through training or coaching intervention programs. - Implement the review, design/development (when necessary) and assessment of training...


  • Taguig, National Capital Region, Philippines Ayuda Business Management solution Inc Full time

    OverviewAyuda Business Management Solution Inc. is a dynamic organization that delivers exceptional BPO services, and we're seeking a skilled Business Development Associate to drive our growth.


  • Taguig, Philippines ABSI Full time

    BUSINESS DEVELOPMENT ASSOCIATE Company Profile KodeGo is a Philippine-based coding bootcamp under Globe’s corporate startup incubator 917Ventures, which equips students with critical and highly-sought after IT skills while offering job placement support. As a Business Development Associate, you are responsible for maximizing growth and customer...


  • Taguig, Philippines Ayuda Business Management solution Inc Full time

    Business Development Associate (BPO) Qualifications: •Bachelor’s degree in business administration, Marketing, or related field (preferred). •Proven track record of success in B2B sales or business development, preferably in the BPO or outsourcing industry. •Strong understanding of BPO services, outsourcing trends, and industry...


  • Taguig, Philippines Ayuda Business Management solution Inc Full time

    Business Development Associate (BPO)Qualifications:•Bachelor’s degree in business administration, Marketing, or related field (preferred).•Proven track record of success in B2B sales or business development, preferably in the BPO or outsourcing industry.•Strong understanding of BPO services, outsourcing trends, and industry dynamics.•Excellent...


  • Taguig, Philippines ABSI Full time

    BUSINESS DEVELOPMENT ASSOCIATE Company Profile KodeGo is a Philippine-based coding bootcamp under Globe’s corporate startup incubator 917Ventures, which equips students with critical and highly-sought after IT skills while offering job placement support. As a Business Development Associate, you are responsible for maximizing growth and customer...


  • Taguig, Philippines Ayuda Business Management solution Inc Full time

    Business Development Associate (BPO) Qualifications: •Bachelor’s degree in business administration, Marketing, or related field (preferred). •Proven track record of success in B2B sales or business development, preferably in the BPO or outsourcing industry. •Strong understanding of BPO services, outsourcing trends, and industry...


  • Taguig, National Capital Region, Philippines Hunter's Hub Inc. Full time

    Job DescriptionAt Hunter's Hub Inc., we are seeking a highly skilled and experienced Business Operations Manager to lead our project management activities within IT scope. This role will utilize Agile or Waterfall methodology to manage projects and ensure timely end-to-end delivery.Key Responsibilities:Create and maintain comprehensive Project Plans, Work...


  • Taguig, Philippines ABSI Full time

    BUSINESS DEVELOPMENT ASSOCIATECompany ProfileKodeGo is a Philippine-based coding bootcamp under Globe’s corporate startup incubator917Ventures, which equips students with critical and highly-sought after IT skills while offering job placement support. As a Business Development Associate, you are responsible for maximizing growth and customer acquisition....


  • Taguig, National Capital Region, Philippines Ayuda Business Management solution Inc Full time

    Job Summary">We are seeking a highly skilled Business Development and Event Manager to join our team at Ayuda Business Management solution Inc. This is an exciting opportunity for an experienced professional to drive business growth and deliver exceptional events.">About Us">Ayuda Business Management solution Inc is a leading provider of business management...


  • Taguig, Philippines IOPEX TECHNOLOGIES INC. PHILIPPINES Full time

    Join, lead, and succeed with iOPEX Technologies. Start your awesome journey today!Available roles:No BPO experience required:• Customer Service (Local Tagalog - Voice Account)• Customer Service (Local Tagalog - Non-voice Account)• Customer Service | Document Specialist (US Non-Voice Account )• Customer Service Associate (US Voice Account)With at...


  • BGC Taguig City, Philippines Topserve Service Solutions, Inc. Full time

    At Topserve Service Solutions, Inc., we are committed to delivering exceptional service to our clients. As a Talent Associate, you will play a key role in identifying and sourcing top talent to join our team.Job SummaryWe are seeking a highly skilled and motivated individual to fill the role of Talent Associate. This is an excellent opportunity for someone...


  • Taguig, National Capital Region, Philippines Gratitude Philippines Full time

    About the RoleWe are seeking an experienced M3 Finance Consultant to join our team at Gratitude Philippines. The successful candidate will possess a deep understanding of financial processes and business logic associated with Infor M3.


  • Taguig, Philippines Addforce Human Resource Solution Inc Full time

    Job Title: Credit Management Associate Schedule: Mid ShiftWork Set up: Hybrid ( 3 days onsite & 2 days WFH )Location: Taguig CitySalary Package: Credit Management Associate II41,383.0034,000 Basic Pay7,383 AllowanceCredit Management Associate II51,383.0044,000 Basic Pay7,383 AllowanceKINDLY INCLUDE YOUR JOB DESCRIPTION, DUTIES & RESPONSIBILITIES, TOOL,...


  • Taguig City, Philippines IOPEX TECHNOLOGIES INC. PHILIPPINES Full time

    Join, lead, and succeed with iOPEX Technologies. Start your awesome journey today! Available roles: No BPO experience required: • Customer Service (Local Tagalog - Voice Account) • Customer Service (Local Tagalog - Non-voice Account) • Customer Service | Document Specialist (US Non-Voice Account ) • Customer Service Associate (US Voice...


  • Taguig, National Capital Region, Philippines ABSI Full time

    At ABSI, we're seeking a highly skilled Business Development Associate to join our team. As a Business Development Associate, you will play a crucial role in driving growth and customer acquisition.The successful candidate will be responsible for identifying, qualifying, and closing new opportunities, managing customers throughout the entire acquisition...