Accounts Receivable Analyst

Angeles City, PH. MCI is a leading tech‑enabled business services company with a strong call center footprint across multiple countries. We deliver Customer Experience, BPO, and XaaS cloud technology solutions across healthcare, retail, government, education, telecom, technology e‑commerce, and financial services. Key Responsibilities Generate and distribute customer invoices accurately and in a timely manner. Ensure invoices contain correct pricing, terms, and other relevant details. Record and apply customer payments accurately in the accounting system. Reconcile payments received with the accounts receivable ledger and bank deposits. Reconcile the accounts receivable ledger to ensure accuracy and resolve discrepancies promptly. Investigate and resolve any billing or payment discrepancies or issues. Monitor overdue accounts and follow up with customers via phone, email, or mail to facilitate payment. Negotiate payment plans or terms with customers as needed to resolve outstanding balances. Evaluate creditworthiness of new and existing customers and establish appropriate credit limits. Monitor credit limits and review credit terms to minimize risk of bad debts. Prepare regular reports on accounts receivable aging, collections status, and cash flow projections. Analyze receivables data to identify trends, risks, and opportunities for process improvements. Provide excellent customer service and support to internal and external stakeholders regarding billing inquiries, payment disputes, and account reconciliations. Build and maintain positive relationships with customers to facilitate prompt payment and resolve issues effectively. Ensure compliance with company policies, accounting standards, and regulatory requirements related to accounts receivable. Maintain accurate and up‑to‑date records of customer transactions, correspondence, and communications. Qualifications Bachelor's degree in accounting, finance, or related field. 3+ years of experience in accounts payable or related accounting functions, preferably in a corporate environment. Strong understanding of accounting principles and practices, including GAAP. Proficiency in accounting software such as QuickBooks, SAP, Oracle, or similar platforms. Knowledge of accounting principles, credit management practices, and collections procedures. Excellent attention to detail and accuracy in data entry and financial transactions. Strong analytical and problem‑solving skills, with the ability to identify trends, patterns, and discrepancies. Effective communication and interpersonal skills, with the ability to collaborate across departments and interact with vendors and stakeholders. Ability to prioritize tasks, meet deadlines, and work independently in a fast‑paced environment. Benefits HMO coverage for employee and eligible dependents. Dental coverage and in‑house dental assistance. Free meals during training and allowances for rice, clothing, laundry, and meals. Career growth and learning opportunities. Performance and loyalty bonuses. Company shuttle services and transportation assistance. Employee retreats and off‑site events. Recognition gifts, raffles, and awards. All MCI locations: Must be authorized to work in the country where the job is based. Must be willing to submit up to a Level II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal‑opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. #J-18808-Ljbffr