Accounts Receivable Analyst

POSITION OVERVIEW

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.

We are seeking an Accounts Receivable Analyst who will be responsible for managing the accounts receivable process, ensuring accurate recording of transactions, and optimizing cash flow for the organization. Your responsibilities will involve monitoring outstanding balances, reconciling accounts, and collaborating with internal teams and external stakeholders to facilitate timely collections. The role requires attention to detail, strong analytical skills, and effective communication abilities.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.

POSITION RESPONSIBILITIES

Key Responsibilities:

• Generate and distribute customer invoices accurately and in a timely manner.
• Ensure invoices contain correct pricing, terms, and other relevant details.
• Record and apply customer payments accurately in the accounting system.
• Reconcile payments received with accounts receivable ledger and bank deposits.
• Reconcile accounts receivable ledger to ensure accuracy and resolve discrepancies promptly.
• Investigate and resolve any billing or payment discrepancies or issues.
• Monitor overdue accounts and follow up with customers via phone, email, or mail to facilitate payment.
• Negotiate payment plans or terms with customers as needed to resolve outstanding balances.
• Evaluate creditworthiness of new and existing customers and establish appropriate credit limits.
• Monitor credit limits and review credit terms to minimize risk of bad debts.
• Prepare regular reports on accounts receivable aging, collections status, and cash flow projections.
• Analyze receivables data to identify trends, risks, and opportunities for process improvements.
• Provide excellent customer service and support to internal and external stakeholders regarding billing inquiries, payment disputes, and account reconciliations.
• Build and maintain positive relationships with customers to facilitate prompt payment and resolve issues effectively.
• Ensure compliance with company policies, accounting standards, and regulatory requirements related to accounts receivable.
• Maintain accurate and up-to-date records of customer transactions, correspondence, and communications.

CANDIDATE QUALIFICATIONS

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

• Bachelor's degree in accounting, Finance, or related field.
• 3+ years' experience in accounts payable or related accounting functions, preferably in a corporate environment.
• Strong understanding of accounting principles and practices, including GAAP.
• Proficiency in accounting software such as QuickBooks, SAP, Oracle, or similar platforms.
• Knowledge of accounting principles, credit management practices, and collections procedures.
• Excellent attention to detail and accuracy in data entry and financial transactions.
• Strong analytical and problem-solving skills, with the ability to identify trends, patterns, and discrepancies.
• Effective communication and interpersonal skills, with the ability to collaborate across departments and interact with vendors and stakeholders.
• Ability to prioritize tasks, meet deadlines, and work independently in a fast-paced environment.

COMPENSATION DETAILS

WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?

At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:

• Paid Time Off : Earn PTO and paid holidays to take the time you need.
• Incentives & Rewards : Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations—and sometimes even cars
• Health Benefits : Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 90 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
• Retirement Savings : Secure your future with retirement savings programs, where available.
• Disability Insurance : Short- and long-term disability coverage is available to help protect you during unexpected challenges.
• Life Insurance : Access life insurance options to safeguard your loved ones.
• Career Growth : With a focus on internal promotions, employees enjoy significant advancement opportunities.
• Paid Training : Learn new skills while earning a paycheck.
• Fun, Engaging Work Environment : Enjoy a team-oriented culture that fosters collaboration and engagement.
• Casual Dress Code : Be comfortable while you work.

PHYSICAL REQUIREMENTS

This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.

REASONABLE ACCOMMODATION

Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.

DIVERSITY AND EQUALITY

At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment.

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