Training Coordinator

1 week ago

Metro Manila Philippines City Garden Suites Full time

Overview

About The Job: Training Coordinator

Responsibilities
  • Visits universities, schools and manning agencies to discuss and sell the Training Centers programs and services
  • Sends proposal letters/ email to the universities, schools and manning agencies that could be developed as prospective contacts of the Training Center
  • Ensures that the Training Center gains at least two (2) new contacts monthly
  • Maintains good relationship among all existing contacts of Training Center
  • Contributes to the growth, effectiveness, and profitability of the Training Center
  • Maintains and updates a record of Training Center contacts
  • Organizes and administers trainees record management, registration including evaluation grade and trade test in order to provide maximum services to trainees while ensuring efficient and effective workflow
  • Provides leadership and develops appropriate recommendations for the implementation of related technology application in support of enhanced services offered through registration and records management
  • Presents solution regarding resolution of trainee disputes as they relate to records and registration including back-up of records and registration service
  • Collaborates with the Training Head to facilitate and improve services to trainees
  • Organizes all logistical aspects of training sessions
  • Deals with incoming walk-in inquiries for all training programs and services, processes any observation/enrolment made and ensures up-to-date payment of trainees upon enrolment
  • Receives payment by cash or check representing required training fees for a given program/course including issuance of necessary receipts/refunds due to trainees
  • Computes total payments received at the end of the day and reconciles this with issued receipts
  • Drops total payments received at the FO vault
  • Compiles and maintains monetary reports and records
  • Resolves trainees complaints regarding payment and collection of training fees
  • Coordinates and cooperates with the Corporate Auditor in event of review of trainees transactions, surprise audits, etc.
  • Provides general admin assistance and support for the Training Center's growth and excellent image building
  • Takes responsibility for ensuring the availability of equipment and other requirements for scheduled training session including set-up/ clears up before and/or after a training session
  • Assists in the delivery of training sessions at a basic or administrative level if required
  • Observes, examines and evaluates trainees working performance including their attitude and corrects them if necessary
  • Monitors trainees developmental needs, their progress and quality of work standards in every area of exposure to achieve higher productivity
  • Informs trainees of any development in house rules and policies
  • Monitors and documents trainees violation governed by the trainee manual and prepare corresponding disciplinary action
  • Administers the coordination, evaluation and certification of all training completion applications and provides back-up of trainees issued certifications
  • Performs any related tasks assigned from time to time.
Qualifications
  • Bachelor's degree in Business, Education, psychology, or related field
  • Experience in training coordination or admin work preferred
  • Strong communication and interpersonal skills
  • Organized, detail-oriented, and proficient in MS Office
  • Basic knowledge in records
  • Problem-solver, proactive, and team player
  • Experience in a training or academic setting is an advantage
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