Quality Assurance Associate III

2 weeks ago


Cebu City, Philippines Conduent Full time

Join to apply for the Quality Assurance Associate III role at Conduent

1 day ago Be among the first 25 applicants

Join to apply for the Quality Assurance Associate III role at Conduent

Get AI-powered advice on this job and more exclusive features.

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Job Track Description:

  • Performs business support or technical work, using data organizing and coordination skills.
  • Performs tasks based on established procedures.
  • In some areas, requires vocational training, certifications, licensures, or equivalent experience.
General Profile
  • Expands skills within an analytical or operational process.
  • Maintains appropriate licenses, training, and certifications.
  • Applies experience and skills to complete assigned work.
  • Works within established procedures and practices.
  • Establishes the appropriate approach for new assignments.
  • Works with a limited degree of supervision.
Functional Knowledge
  • Has developed skillset in a range of processes, procedures, and systems.
Business Expertise
  • Helps teams to integrate and work together to support the achievement of company goals.
Impact
  • Impacts a team, by example, through the quality service and information provided.
  • Uses discretion to modify work practices and processes to achieve results or improve efficiency.
Leadership
  • May provide informal guidance to junior team members.
Problem Solving
  • Ability to problem solve, self-guided.
  • Evaluates issues and solutions to provide the best outcome for clients and end-users.
Interpersonal Skills
  • Clearly and effectively exchanges information and ideas.
Responsibility Statements
  • Creates a quality checklist to determine potential defects.
  • Reviews transactions and selects samples for auditing.
  • Performs risk assessments related to performance monitoring and financial operations.
  • Understands the connectivity of up-stream and down-stream processes with respect to the process they are auditing.
  • Validates audit findings with operations personnel to concur with root cause analysis (RCA).
  • Performs other duties as assigned.
  • Complies with all policies and standards.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to You may also click here to access Conduent's ADAAA Accommodation Policy.
At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent. Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Job function Quality Assurance
  • Industries IT Services and IT Consulting

Referrals increase your chances of interviewing at Conduent by 2x

Sign in to set job alerts for “Quality Assurance Associate” roles.

Cebu, Central Visayas, Philippines 3 weeks ago

Cebu, Central Visayas, Philippines 3 weeks ago

Cebu, Central Visayas, Philippines 1 month ago

Cebu, Central Visayas, Philippines 1 month ago

Cebu, Central Visayas, Philippines 2 weeks ago

Cebu, Central Visayas, Philippines 1 month ago

Cebu, Central Visayas, Philippines 4 months ago

Cebu, Central Visayas, Philippines 1 month ago

Cebu, Central Visayas, Philippines 1 month ago

Cebu, Central Visayas, Philippines 1 week ago

Cebu, Central Visayas, Philippines 4 months ago

Cebu, Central Visayas, Philippines 2 weeks ago

QA Engineer (Up to ₱50K Base + Onsite Cebu + FREE AI Certification)

Cebu, Central Visayas, Philippines 1 week ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

  • Cebu City, Central Visayas, Philippines HCM Nexus Consulting Inc. Full time ₱960,000 - ₱1,560,000 per year

    Job Title: Quality Assurance Software Engineer IIILocation: Cebu (Full Onsite)Work Schedule: Graveyard Shift, 8:00 PM – 5:00 AMAbout the RoleWe are looking for an experienced QA Software Engineer III to join our team in Cebu. This role is responsible for ensuring that software products meet the highest standards by conducting thorough testing, validating...


  • Cebu City, Central Visayas, Philippines HCM Nexus Full time ₱900,000 - ₱1,200,000 per year

    Job Title: Quality Assurance Software Engineer IIILocation: Cebu (Full Onsite)Work Schedule: Graveyard Shift, 8:00 PM – 5:00 AMAbout the RoleWe are looking for an experienced QA Software Engineer III to join our team in Cebu. This role is responsible for ensuring that software products meet the highest standards by conducting thorough testing, validating...


  • Makati City, National Capital Region, Philippines Lean Solutions PH Full time ₱1,200,000 - ₱1,800,000 per year

    ABOUT THE POSITION:The Quality Assurance Associate is responsible for supporting and maintaining quality systems and ensuring compliance with internal standards, customer requirements, and regulatory guidelines. This role plays a key part in identifying, investigating, and resolving quality issues, conducting audits, and promoting a culture of continuous...


  • Cebu City, Central Visayas, Philippines PrimeMatch Advantage Full time ₱1,200,000 - ₱2,400,000 per year

    Educational / Professional QualificationsBachelor's degree (any four-year course).5–7 years of progressive contact center experience.Minimum 12 months in the healthcare industry.3–4 years in a leadership role overseeing Quality Assurance and/or Training in a contact center.Experience managing and developing teams.Proven success in designing,...


  • Cebu City, Philippines Staff4Me Full time

    Quality Assurance Analyst (QA) Job Description The Quality Assurance Analyst (QA) is responsible for assessing the performance quality of our NOC associates who interact with our existing and potential customers. The QA will monitor inbound and outbound calls, cases, dispatches, and email responses to evaluate associate demeanor, technical accuracy, customer...


  • Cebu City, Central Visayas, Philippines Staff4Me Full time

    Quality Assurance Analyst (QA) Job DescriptionThe Quality Assurance Analyst (QA) is responsible for assessing the performance quality of our NOC associates who interact with our existing and potential customers. The QA will monitor inbound and outbound calls, cases, dispatches, and email responses to evaluate associate demeanor, technical accuracy, customer...


  • Paranaque City, Calabarzon, Philippines Marygracecafe Full time

    Quality Assurance Associate - In Line (Pooling)The QA Associate ensures that all functions and duties within the scope of responsibility are executed and complied properly and consistently to achieve product safety and high standards of quality. This position also ensures full implementation and compliance to Food Safety and Quality Systems such as Good...


  • Makati City, National Capital Region, Philippines AsiaPeopleSearch Inc. Full time $90,000 - $120,000 per year

    II. ROLE AND RESPONSIBILITIESOversee the overall operation of the Firms' Quality Control System.Recommend new policies and revisions to existing policies for Firm's compliance.Provides guidance and consultation on the application of accounting and auditing standards to Partners and staff.Facilitate and speak in training and seminars on soft and technical...


  • Cebu City, Philippines CallTek Full time

    Overview CallTek Cebu, Central Visayas, Philippines The Quality Assurance Analyst is responsible for ensuring that products and services meet the established standards of quality, including reliability, usability, and performance. The role involves designing and implementing tests, debugging, and defining corrective actions. The QA Analyst will play a vital...


  • Makati City, National Capital Region, Philippines Marie France Bodyline International, Inc. Full time ₱150,000 - ₱250,000 per year

    Location: Makati CityWork Setup: OnsiteWe are looking for an Entry-Level Quality Assurance (QA) Support Associate to join our team. This role is ideal for recent graduates or candidates with up to 1 year of experience who are eager to start a career in software quality assurance. You will work closely with QA Specialists, Developers, and Business Analysts to...