
Quality Assurance Associate III
2 weeks ago
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Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Job Track Description:
- Performs business support or technical work, using data organizing and coordination skills.
- Performs tasks based on established procedures.
- In some areas, requires vocational training, certifications, licensures, or equivalent experience.
- Expands skills within an analytical or operational process.
- Maintains appropriate licenses, training, and certifications.
- Applies experience and skills to complete assigned work.
- Works within established procedures and practices.
- Establishes the appropriate approach for new assignments.
- Works with a limited degree of supervision.
- Has developed skillset in a range of processes, procedures, and systems.
- Helps teams to integrate and work together to support the achievement of company goals.
- Impacts a team, by example, through the quality service and information provided.
- Uses discretion to modify work practices and processes to achieve results or improve efficiency.
- May provide informal guidance to junior team members.
- Ability to problem solve, self-guided.
- Evaluates issues and solutions to provide the best outcome for clients and end-users.
- Clearly and effectively exchanges information and ideas.
- Creates a quality checklist to determine potential defects.
- Reviews transactions and selects samples for auditing.
- Performs risk assessments related to performance monitoring and financial operations.
- Understands the connectivity of up-stream and down-stream processes with respect to the process they are auditing.
- Validates audit findings with operations personnel to concur with root cause analysis (RCA).
- Performs other duties as assigned.
- Complies with all policies and standards.
People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to You may also click here to access Conduent's ADAAA Accommodation Policy.
At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent. Seniority level
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Quality Assurance
- Industries IT Services and IT Consulting
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