Quality Assurance Analyst

2 days ago

Cebu City, Philippines CallTek Full time

Overview

CallTek Cebu, Central Visayas, Philippines

The Quality Assurance Analyst is responsible for ensuring that products and services meet the established standards of quality, including reliability, usability, and performance. The role involves designing and implementing tests, debugging, and defining corrective actions. The QA Analyst will play a vital role in the development process by conducting tests before product launches to ensure software runs smoothly and meets client needs.

Responsibilities
  • Test Planning and Execution: Develop and execute detailed test plans, test cases, and test scripts to ensure software functionality and performance.
  • Defect Identification and Management: Identify, document, and track software defects using bug tracking tools. Work with development teams to resolve issues.
  • Quality Standards: Ensure that all products and services comply with company quality standards and customer requirements.
  • Continuous Improvement: Participate in continuous improvement initiatives to enhance testing processes and methodologies.
  • Risk Assessment and Mitigation: Conduct risk assessments to identify potential quality issues and mitigate risks.
  • Automation: Develop and maintain automated test scripts to improve testing efficiency and coverage.
  • Test Reporting: Generate comprehensive test reports and present findings to stakeholders.
  • Collaboration: Collaborate with cross-functional teams including developers, product managers, and business analysts to understand requirements and provide feedback on design specifications.
Qualifications
  • Education: Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.
  • Experience: Minimum of 2-3 years of experience in software quality assurance or a related field.
  • Certifications: ISTQB Certification or equivalent is a plus.
Skills
  • Technical Proficiency: Strong understanding of software QA methodologies, tools, and processes. Experience with test management and bug tracking tools such as JIRA, TestRail, or similar.
  • Automation: Proficiency in automation testing tools such as Selenium, and related programming languages (e.g., Java, Python, JavaScript).
  • Analytical Skills: Strong analytical and problem-solving skills with attention to detail.
  • Communication: Excellent verbal and written communication skills.
  • Teamwork: Ability to work effectively in a collaborative team environment.
  • Time Management: Strong organizational and time-management skills.
Desired Attributes
  • Detail-Oriented: High attention to detail to identify defects.
  • Critical Thinking: Ability to think critically and provide valuable feedback during the testing process.
  • Adaptability: Ability to adapt to changing priorities and deadlines.
  • Fast-paced Environment: Capable of thriving in a fast-paced environment.
  • Proactive: Self-motivated and proactive in identifying potential issues and proposing solutions.
  • Customer Focus: Commitment to delivering high-quality products that meet customer needs and expectations.
Seniority level
  • Associate
Employment type
  • Full-time
Job function
  • Quality Assurance
Industries
  • Technology, Information and Internet
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