System Engineer L2

3 weeks ago

Taguig, Philippines Eastvantage Full time

Overview

We're Hiring: System Engineer - Microsoft Azure

Location: Taguig, Philippines
Work Mode: Hybrid and early day shift (start at 6 a.m PHT)
Role: System Engineer - Microsoft Azure

Systems Engineers play a key role in supporting the continued success of our customers across our Public and Multi-Cloud offerings.

The ideal candidate thrives in a matrixed team environment, working collaboratively with the team to ensure that our customers are effectively supported and highly satisfied with our services. Given the critical importance of cloud operations to our customer base, Engineers are committed to delivering exceptional service and consistently go “above and beyond” to ensure customer success.

As a Systems Engineer, you will work closely with Senior Engineers to implement and manage cloud systems within Managed Service Framework.

Responsibilities

Key responsibilities :

  • Provide Level 2 systems support for Managed Public Cloud services delivered to customers.
  • Build, deploy, and maintain Azure infrastructure.
  • Prepare and implement technical change requests.
  • Develop and maintain operational documentation and diagrams.
  • Configure environments using ClickOps, scripting, and Infrastructure as Code (IaC) following DevOps best practices.
  • Provide timely customer updates, technical analysis, and communicate Public Cloud-related information clearly to customers.
  • Stay up to date with vendor-provided updates and best-practice cloud solution architectures.
  • Participate in the after-hours on-call rotation.

Essential / mandatory

  • Proficiency in Azure infrastructure management.
  • Working knowledge of:
  • Entra ID
  • General infrastructure management

Experience

  • Demonstrable experience in a similar Server or Cloud support role.
  • 3+ years IT experience
  • Experience in a Managed Services Provider environment in a similar role
  • Other Public Cloud, Security, Linux, Kubernetes or general infrastructure experience

Ready to make an impact? Apply now and let's grow together

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