Service Desk Specialist
3 weeks ago
> Bachelor's degree in information technology or any related courses> Must have experience in: At least 1 year of Helpdesk support experience:> Good customer service> Good in using probing questions> Good in analyzing issues and delimiting if under L1 scope or should be transferred to higher level of support. Must have experience in:> Active Directory: Experience in resetting passwords, Creating Accounts, Creating Groups, adding users to groups, unlocking users, Understanding of the terms OU and domain / forest.> MS 365: Knows how to do basic troubleshooting and assistance to users on the basic tools of O365 (Office package, Calendar, Outlook etc.)> MS 365 (bonus): Knows how to use Azure Active Directory, knows about the diverse licenses, knows about Exchange and creation of Distribution lists> PC Troubleshooting: Experience in basic troubleshooting for PC and software's> Network: Has basic knowledge of network troubleshooting, knows what a VPN is.> Bilingual: Uses French and English fluently, if native French speaker even better> Can work in a shifting schedule in Alabang
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IT Service Desk Specialist
1 week ago
Mandaluyong City, National Capital Region, Philippines Metacom Careers Full timeOn-site - Mandaluyong Fresh Graduate/Student Bachelor Full-timeJob DescriptionMetacom Solutions is looking for a Service Desk SpecialistWe are currently seeking a highly qualified Service Desk Specialist to join our team in BGC, Taguig.Qualifications:The ideal candidate should have completed at least their first year of college or hold a degree in any...
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Service Desk Specialist
3 days ago
Quezon City, National Capital Region, Philippines Neksjob Full timeWe are Neksjob, a customer-centric company that strives to deliver exceptional service.We are looking for a talented Service Desk Specialist who can provide top-notch support to our clients.ResponsibilitiesRespond to customer inquiries via phone, email, or chat.Resolve customer complaints in a timely manner.Collaborate with internal teams to resolve complex...
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Help Desk Specialist
4 days ago
Quezon City, National Capital Region, Philippines Archgso Full timeJob OverviewArch Global Services is a leading provider of innovative solutions for businesses. We are seeking a skilled Help Desk Specialist to join our team.
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IT Service Desk
2 weeks ago
Quezon City, National Capital Region, Philippines Stark Asia Solutions Inc. Full timeOn-site - Quezon City 3-5 Yrs Exp Bachelor Full-timeJob DescriptionAn IT Service Desk - Tier 2 Technician provides advanced technical support for more complex issues that Tier 1 cannot resolve. They handle escalated incidents, perform in-depth troubleshooting, and work on problems related to hardware, software, and network systems. Tier 2 technicians may...
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IT Service Desk
7 days ago
Quezon City, National Capital Region, Philippines The Hird Corp. Full timeIT Service Desk - URDU Bilingual | Quezon City | OnsiteThe Hird Corp.₱30-60K [Monthly] On-site - Quezon City 1-3 Yrs Exp Bachelor Full-time ShareJob DescriptionWe are actively recruiting an experienced IT Service Desk Representative to provide crucial technical support to our end users. This position necessitates proficiency in both Urdu and English,...
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Help Desk Specialist
4 days ago
Quezon City, National Capital Region, Philippines NeksJob Full timeNeksJob is a dynamic organization that values innovation and customer satisfaction. We are seeking a Help Desk Specialist to join our team and provide top-notch customer service and support.Job SummaryThe Help Desk Specialist will be responsible for responding to customer inquiries, resolving technical issues, and collaborating with internal teams to drive...
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Help Desk Specialist
4 days ago
Quezon City, National Capital Region, Philippines Metacom Full timeAre you passionate about delivering outstanding customer experiences? Do you have excellent communication skills and a strong commitment to problem-solving? If so, we encourage you to apply for the Help Desk Specialist position at Metacom.About the Role:We are seeking a Help Desk Specialist who can provide top-notch support to our clients via various...
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Service Desk Analyst
3 weeks ago
Quezon City, National Capital Region, Philippines BEST CAREERS AND OPPORTUNITIES Full timeLOCATION: QUEZON CITY AND CEBU, PHILIPPINESJOB TITLE: SERVICE DESK ANALYSTThe purpose of this role is to the first point of contact for the B2B users who call Service Desks to troubleshoot appropriate end user issues in line with the Company's Service Desk objectives.Be responsible for primary user support and customer service:1. Respond to queries from all...
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IT Service Desk Specialist
2 weeks ago
Mandaluyong City, National Capital Region, Philippines Emerson Full timeEmerson Mandaluyong, National Capital Region, PhilippinesIT Service Desk SpecialistEmerson's 130+ years of history have been filled with achievements and challenges that have driven innovative thinking and bold transformations, molding us into the company we are today. By joining us as a Remote Support Specialist, IT Service Desk, you will be joining a...
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Front Desk Support Specialist
7 days ago
Mandaluyong City, National Capital Region, Philippines Topserve Service Solutions Inc Full timeWe are looking for a highly organized and detail-oriented Front Desk Support Specialist to join our team at Topserve Service Solutions Inc. In this role, you will be responsible for providing exceptional customer service, responding to inquiries, and maintaining accurate records.Job Overview:This is an excellent opportunity for individuals who are passionate...
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Help Desk Support Specialist
3 days ago
Quezon City, National Capital Region, Philippines Gratitude Philippines Full timeJob OverviewWe are seeking a skilled and dedicated individual to join our team as a Help Desk Support Specialist. As a key member of our Gratitude Philippines family, you will be responsible for providing exceptional customer service and technical support to our clients. This is an exciting opportunity to grow your career and make a meaningful impact.
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Service Desk Team Lead
20 hours ago
Mandaluyong City, National Capital Region, Philippines Jardine Service Centre Full timeWe aim to deliver exceptional IT services to our internal customers while promoting a culture of innovation and continuous improvement.Job PositionThe Senior Service Desk Analyst will be responsible for managing all aspects of IT support and ensuring smooth operations of the IT infrastructure.This role requires a versatile individual capable of independently...
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Help Desk Specialist
14 hours ago
Makati City, National Capital Region, Philippines Neks Job Philippines Full timeIf you are a highly motivated and customer-focused individual, we encourage you to apply for the Help Desk Specialist position at Neks Job Philippines.This role involves responding to customer inquiries, resolving issues, and providing information about our organization's products or services. You will work closely with our team to deliver exceptional...
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Service Desk
1 hour ago
Makati City, National Capital Region, Philippines Nityo Infotech Services Philippines Full timeNityo Infotech Services Philippines is HiringService Desk (Female)Location: Gil Puyat Ave. Makati CitySet up: HybridSalary: 30,000See complete details below:Service Desk - 30,000 24x7 Shifting, onsite 3x or 4x a week, can be assigned wfh during Saturdays and Sundays— At least 1 to 2 years experience in Technical Support.— Experience in any ticketing...
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Service Desk Engineer
6 hours ago
Quezon City, National Capital Region, Philippines DBOS Full timeDBOS is looking for a talented Service Desk Engineer to work in our Insurance Company's Help Desk Team. As a key member of our IT team, you will play a vital role in providing exceptional support to our users.Your primary responsibilities will include managing user accounts and mailboxes, maintaining system registration and user security access, and...
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Service Desk Specialist
3 weeks ago
Makati City, National Capital Region, Philippines Nityo Infotech Full timeRequirements:Experience in a service desk or technical support roleStrong problem-solving and communication skillsKnowledge of ITIL framework and ticketing systemsFamiliarity with Windows, Mac OS, and common office applicationsAbility to work effectively in a fast-paced environment
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Service Desk Analyst
4 days ago
Quezon City, National Capital Region, Philippines Wipro Technologies Full timeWipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest...
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IT Service Desk Manager
4 days ago
Quezon City, National Capital Region, Philippines Ayuda Business Management solution Inc Full timeAbout UsAyuda Business Management Solution Inc is a leading provider of business management solutions. We are committed to delivering high-quality products and services to our clients. Our team is dedicated to providing exceptional customer service and support.Job ResponsibilitiesThe Technical Support Specialist Lead will be responsible for providing direct...
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Service Desk Specialist
4 weeks ago
Makati City, National Capital Region, Philippines Nityo Infotech Full timeRequirements:Experience in a service desk or technical support roleStrong problem-solving and communication skillsKnowledge of ITIL framework and ticketing systemsFamiliarity with Windows, Mac OS, and common office applicationsAbility to work effectively in a fast-paced environment
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Help Desk Specialist
4 days ago
Quezon City, National Capital Region, Philippines MHR Global Full timeThe ideal candidate for this position will possess excellent communication skills, both written and verbal. As a Help Desk Specialist, you will be the primary point of contact for customers, providing them with solutions to their problems.Job Description:Provide assistance to customers via phone, email, and chat platforms.Analyze customer complaints and...