Service Desk Specialist

On-site - Mandaluyong Fresh Graduate/Student Bachelor Full-timeJob DescriptionMetacom Solutions is looking for a Service Desk SpecialistWe are currently seeking a highly qualified Service Desk Specialist to join our team in BGC, Taguig.Qualifications:The ideal candidate should have completed at least their first year of college or hold a degree in any...

Job OverviewArch Global Services is a leading provider of innovative solutions for businesses. We are seeking a skilled Help Desk Specialist to join our team.

On-site - Quezon City 3-5 Yrs Exp Bachelor Full-timeJob DescriptionAn IT Service Desk - Tier 2 Technician provides advanced technical support for more complex issues that Tier 1 cannot resolve. They handle escalated incidents, perform in-depth troubleshooting, and work on problems related to hardware, software, and network systems. Tier 2 technicians may...

NeksJob is a dynamic organization that values innovation and customer satisfaction. We are seeking a Help Desk Specialist to join our team and provide top-notch customer service and support.Job SummaryThe Help Desk Specialist will be responsible for responding to customer inquiries, resolving technical issues, and collaborating with internal teams to drive...

Are you passionate about delivering outstanding customer experiences? Do you have excellent communication skills and a strong commitment to problem-solving? If so, we encourage you to apply for the Help Desk Specialist position at Metacom.About the Role:We are seeking a Help Desk Specialist who can provide top-notch support to our clients via various...

IT Service Desk - URDU Bilingual | Quezon City | OnsiteThe Hird Corp.₱30-60K [Monthly] On-site - Quezon City 1-3 Yrs Exp Bachelor Full-time ShareJob DescriptionWe are actively recruiting an experienced IT Service Desk Representative to provide crucial technical support to our end users. This position necessitates proficiency in both Urdu and English,...

LOCATION: QUEZON CITY AND CEBU, PHILIPPINESJOB TITLE: SERVICE DESK ANALYSTThe purpose of this role is to the first point of contact for the B2B users who call Service Desks to troubleshoot appropriate end user issues in line with the Company's Service Desk objectives.Be responsible for primary user support and customer service:1. Respond to queries from all...

Emerson Mandaluyong, National Capital Region, PhilippinesIT Service Desk SpecialistEmerson's 130+ years of history have been filled with achievements and challenges that have driven innovative thinking and bold transformations, molding us into the company we are today. By joining us as a Remote Support Specialist, IT Service Desk, you will be joining a...

We are looking for a highly organized and detail-oriented Front Desk Support Specialist to join our team at Topserve Service Solutions Inc. In this role, you will be responsible for providing exceptional customer service, responding to inquiries, and maintaining accurate records.Job Overview:This is an excellent opportunity for individuals who are passionate...

Job OverviewWe are seeking a skilled and dedicated individual to join our team as a Help Desk Support Specialist. As a key member of our Gratitude Philippines family, you will be responsible for providing exceptional customer service and technical support to our clients. This is an exciting opportunity to grow your career and make a meaningful impact.

Requirements:Experience in a service desk or technical support roleStrong problem-solving and communication skillsKnowledge of ITIL framework and ticketing systemsFamiliarity with Windows, Mac OS, and common office applicationsAbility to work effectively in a fast-paced environment

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest...

About UsAyuda Business Management Solution Inc is a leading provider of business management solutions. We are committed to delivering high-quality products and services to our clients. Our team is dedicated to providing exceptional customer service and support.Job ResponsibilitiesThe Technical Support Specialist Lead will be responsible for providing direct...

Requirements:Experience in a service desk or technical support roleStrong problem-solving and communication skillsKnowledge of ITIL framework and ticketing systemsFamiliarity with Windows, Mac OS, and common office applicationsAbility to work effectively in a fast-paced environment

The ideal candidate for this position will possess excellent communication skills, both written and verbal. As a Help Desk Specialist, you will be the primary point of contact for customers, providing them with solutions to their problems.Job Description:Provide assistance to customers via phone, email, and chat platforms.Analyze customer complaints and...

Job DescriptionRole & ResponsibilitiesDescriptionESSENTIAL DUTIES/RESPONSIBILITIES - Oversee help desk support to ensure that end user problems are resolved in a timely and effective manner, enabling users to access needed information and utilize technology resources effectively. - Improve productivity at Service desk by focusing on reducing incidents, use...

Key Qualifications:To be successful as an IT Service Desk Manager, you will need to possess excellent communication and problem-solving skills, as well as strong experience in service desk and customer service. You should also be proficient in tools such as ServiceNow and Microsoft applications, and knowledgeable in ITIL4.

Job TitleIT Service Desk Team LeadOverviewThe IT Service Desk Team Lead plays a critical role in ensuring the smooth operation of our technical support services. The successful candidate will supervise and support the IT Service Desk team, providing guidance and training to enhance performance and customer service.ResponsibilitiesSupervise and support the IT...

The Hird Corp. is actively recruiting an experienced IT Service Desk Representative to join our team. In this role, you will be responsible for providing exceptional technical support to our end users and ensuring that their needs are met promptly and efficiently.Key ResponsibilitiesResolving technical issues and troubleshooting problems in a timely...

Under the Customer Support Manager's supervision, this role ensures the service desk team meets agreed service levels, builds relationships with internal and external customers, manages service performance, and suggests improvements for total customer satisfaction.Monitors SD requests through email and phone and updates the schedule board.Logs and...