Customer Support Supervisor
7 days ago
We are looking to hire an exemplary Customer Support Supervisor to coach our service staff to deliver exceptional customer service. The customer service supervisor will build a strong team and shape staff behaviors to accomplish desired results.Responsibilities:- Overseeing and assessing customer service staff activities, and providing them with regular performance-related feedback.- Strategize and monitor the daily activities of customer service operations.- Assisting customer service staff with duties where required.- Training staff in areas of customer service and company policies.- Monitoring and authenticating returns, exchanges, and voids.- Investigating and solving customer service complaints.- Assisting with developing and implementing service policies, and explaining these to staff and customers.- Maintaining documentation pertaining to customer service department activities.- Performing additional duties where needed.
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Customer Support Supervisor
2 weeks ago
Manila, National Capital Region, Philippines Coinbase Full timeReady to be pushed beyond what you think you're capable of?At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system.To achieve our mission, we're seeking a very specific...
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Customer Support Supervisor
2 weeks ago
Manila, National Capital Region, Philippines Coinbase Full timeReady to be pushed beyond what you think you're capable of?At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system.To achieve our mission, we're seeking a very specific...
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Customer Service Supervisor
2 days ago
Manila, National Capital Region, Philippines Canon Business Process Services Philippines Inc. Full timeAbout the RoleThe Customer Service Supervisor will coordinate the daily work effort of the Billing Representatives under the CSA – Contracts/Billing section. The Supervisor will assist the manager in providing guidance to the Contracts/Billing team to ensure the accurate and timely administration of service agreements and related processes. The Supervisor...
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Desktop Support Supervisor
5 days ago
Manila, National Capital Region, Philippines Leighton Contractors ( Asia ) Limited Full timeLeighton Contractors (Asia) Limited is seeking a highly skilled and experienced IT professional to join our team as a Desktop Support Supervisor. The successful candidate will be responsible for supervising and managing the Desktop Support team, ensuring the smooth operation of our IT infrastructure and services.Key ResponsibilitiesSupervise and manage the...
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Customer Support Specialist
3 days ago
Manila, National Capital Region, Philippines StraitsX Full timeAbout The RoleThe StraitsX VisionWe are building the payments infrastructure for Digital Assets in Southeast Asia. Our mission is to connect millions of individuals and businesses in the region to the Digital Assets market through our suite of products, including Xfers Wallet and Xfers Direct.In 2020, we released our first stablecoin, XSGD, the largest...
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Business Support Supervisor
7 days ago
Manila, National Capital Region, Philippines Payjoy Full timeAbout UsAt PayJoy, we believe that everyone deserves access to financial services, regardless of their background or location. We are committed to providing innovative solutions that empower under-served customers in emerging markets to achieve financial stability and success.We use our patented technology to turn smartphones into digital collateral, and our...
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Customer Support Representative
10 hours ago
Manila, National Capital Region, Philippines Sutherland Full time**Job Description:**We are seeking a highly skilled and customer-focused individual to join our team as a Customer Support Representative.As a Customer Support Representative, you will be responsible for handling email, chat, and calls from customers using our streaming service. Your primary goal will be to resolve customer issues efficiently and establish a...
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Experience Supervisor
5 days ago
Manila, National Capital Region, Philippines Conduent Full timeWe are seeking a talented professional to join our team as a Supervisor, Customer Experience. In this role, you will have the opportunity to personally thrive, make a difference, and be part of a culture where individuality is noticed and valued every day.About the JobThis is an exciting opportunity to lead a team of dedicated professionals who are...
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Customer Service Supervisor
2 days ago
Manila, National Capital Region, Philippines ePERFORMAX Contact Centers Corporation Full timeAbout the RoleePERFORMAX Contact Centers Corporation is seeking an experienced Customer Service Supervisor to lead our team.Key Responsibilities:Coaching and developing team leads to achieve high performance standards.Monitoring team leads' adherence to TIER and providing feedback for improvement.Collaborating with TLs and other departments to develop and...
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Collections Supervisor
7 days ago
Manila, National Capital Region, Philippines Creditable Lending Corporation Full timeCreditable Lending Corporation is a growing company that requires a Collections Supervisor to join our team.Key Responsibilities:Team Supervision: The Collections Supervisor will supervise a team of collectors and provide guidance and support to ensure they meet their targets and goals.Collections Calls Model: They will develop and implement a collections...
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Customer Success Management Supervisor
35 minutes ago
Manila, National Capital Region, Philippines RingCentral Full timeCustomer Success Management Supervisor page is loadedCustomer Success Management SupervisorApply locations Manila, Philippines time type Full time posted on Posted 30+ Days Ago job requisition id R074827Say hello to opportunities at Acquire Asia Pacific Philippines Inc. (Acquire BPO) under the RingCentral account (RingCentral).It's not everyday that you...
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Assistant Store Supervisor
7 days ago
Manila, National Capital Region, Philippines Robinsons Supermarket Corporation Full time**Role Overview:**The Shift Supervisor is a key member of the store team, supporting the store supervisor in day-to-day management and administrative functions.Key responsibilities include:Ensuring compliance with cash handling procedures.Maintaining accurate inventory records.Utilizing JDA system functionality.Providing excellent customer service.Reporting...
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Restaurant Supervisor
5 days ago
Manila, National Capital Region, Philippines Epicurean Partners Exchange Inc. Full timeEpicurean Partners Exchange Inc. is seeking a Restaurant Supervisor to join our team!Job Summary:We are looking for a highly motivated and experienced Restaurant Supervisor to oversee the day-to-day operations of our restaurant.The ideal candidate will have a strong background in food and beverage management, with a focus on customer service, people...
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Supervisor of Customer Experience
3 days ago
Manila, National Capital Region, Philippines Consistent Frozen Solutions Corporation Full timeAbout the RoleWe are seeking an experienced and skilled professional to fill the position of Customer Service and Communications Supervisor at Consistent Frozen Solutions Corporation.The successful candidate will be responsible for managing customer complaints, developing digital leads, and providing leadership to the team. They will have excellent...
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Manila, National Capital Region, Philippines Cardinal Santos Medical Center Full timeCardinal Santos Medical Center is a leading healthcare institution that provides exceptional patient care and service excellence. We are currently seeking an Administrative Supervisor for Support Departments to join our team.In this role, you will oversee the day-to-day operations of our support departments, ensuring that all staff are performing at optimal...
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Senior Supervisor
12 hours ago
Manila, National Capital Region, Philippines Alta Resources (Philippines) Corporation Full timeSenior Supervisor Role SummaryThis Senior Supervisor position is responsible for leading a team of customer care representatives and ensuring that Alta Resources delivers exceptional service to clients.Key AccountabilitiesLead and manage a team of customer care representatives to achieve performance targets.Develop and implement processes to improve...
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Supervisor - Medical Support Team
2 days ago
Manila, National Capital Region, Philippines eData Services Philippines Inc. Full timeAbout the RoleWe are seeking an experienced Supervisor to join our healthcare account management team. As a key member of our team, you will be responsible for leading a group of Virtual Assistants and overseeing the delivery of high-quality services to our clients.Your primary focus will be on ensuring that projects are completed efficiently and...
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Selling Supervisor
5 days ago
Manila, National Capital Region, Philippines Waltermart Supermarket Inc. Full timeJob SummaryThe Selling Supervisor is responsible for the category profitability through category building and management on the day to day selling operations.Duties and ResponsibilitiesCustomer service managementCategory building - category sales achievement, safety and sanitation of the category, bad order managementTimely and accurate implementation of all...
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Quality Analyst Customer Experience
8 hours ago
Manila, National Capital Region, Philippines TTEC Customer Care Management Philippines Inc Full timeAbout the RoleThe Quality Analyst Customer Experience is responsible for evaluating and analyzing customer interactions to improve satisfaction scores. This involves:Evaluating customer interactions to identify areas for improvement.Analyzing data to pinpoint patterns and trends that can inform performance training.Developing and implementing quality...
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Logistics Supervisor
4 weeks ago
Manila, National Capital Region, Philippines Mary Grace Cafe Full timeAbout the RoleWe are seeking an experienced Logistics Supervisor to join our team.As a full-time Logistics Supervisor, you will play a crucial role in overseeing our transportation operations and help bring products to our customers.Key Responsibilities:Lead the logistics department, aligning daily operations with company goals and driving long-term...