Technical Support Specialist

1 week ago


Cebu City, Philippines DLP Enterprises Full time

Company Name: DLP EnterprisesPosition: Technical Support SpecialistCompany Industry: Retail, ServicesWork Location: Cebu CityWork Schedule: Monday-Saturday (9am-6pm)Work Set-up: Work OnsiteResponsibilities:✨ Diagnose and resolve hardware, software, network and CCTV issues.✨ Communicate effectively with users to understand and address their IT-related problems.✨ Perform regular maintenance tasks such as software updates, backups, and system monitoring to ensure optimal performance✨ Install and configure computer hardware, software, systems, networks, printers, and CCTV✨ Maintain records of issues and solutions to help with future troubleshooting✨ Train users on how to use new hardware, software and CCTV, and provide ongoing support to help them become proficient with the technologyQualifications:✨ Male, not over 40 years old✨ Education: Information Technology, Computer Science, or a related field is preferred. Senior High School Graduates with ICT strand also accepted.✨ Experience: At least 6 months of experience in computer hardware and CCTV is preferred. Fresh graduates are also accepted✨ Technical Knowledge: Desktop, Laptops, Monitors, Printers, CCTV, Networking✨ Communication Skills: Excellent interpersonal and communication skills to effectively interact with clients.Recruitment Process: (FACE-TO-FACE )✨ Initial Interview✨ Final Interview✨ Job Offer



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