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IT Technical Support Associate
5 days ago
Job Description:
Provides Technical and Warranty support for processors, motherboards, servers, and networking products through phone, email, and chat. Technical in nature troubleshoots and provides customer service for Intel Products. Technical Voice/Email/Chat - Support.
Typical Qualifications:
Education: Bachelor's degree in IT, Computer Science, or a relevant field.Fresh Graduate are open to ApplyExperience Target:with minimum 6 months IT related work experience (BPO/Non BPO).Knowledge/Skills/Abilities: Experience in IT Technical Support/IT Helpdesk is preferredHandle level 1 and 2 support via phone and ticketing system. Has experience in providing phone technical support to end users.Demonstrates strong verbal and written communication skills.Has experience in a BPO IndustryAmenable to working onsite in a Graveyard shift scheduleMust be near WCC or willing to work in WCC-
Technical Support Associate
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