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Travel Operations Coordinator
5 days ago
JOB RESPONSIBILITIES
1. Manage reservations daily to ensure they are quickly and accurately confirmed and adjusted as needed with suppliers.
2. Work on various confirmations, itineraries, and chaser queues as assigned. 3. Ensure documents get sent in a timely manner upon receipt of client information.
4. Manage client and supplier communication to ensure accurate responses are received within 24 hours.
5. Assist in maintaining a proper electronic filing system of all confirmations and correspondence related to reservations in both the emails and the booking itself.
6. Maintain accurate and up-to-date travel records, including itineraries, bookings, and invoices.
7. Perform Quality Control to assure that all bookings are confirmed and processed accurately. 8. Assist with other ad hoc tasks as needed.
KNOWLEDGE, SKILLS & ABILITIES
● Experienced in Operations specifically Reservations is preferred.
● At least 1 year of working experience in the related field is required for this position.
● Excellent verbal & written English communication skills
● Strong analytical, problem-solving and interpersonal skills for effective collaboration.
● Strong prioritization skills in order to meet established deadlines
● Intermediate proficiency with Microsoft Word, Excel, and Outlook.
● Efficient time management and adept task prioritization
● Ability to conduct internet research with demonstrated computer skills
● Highly detail-oriented with an ability to concentrate for an extended period of time.
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