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Product Support Coordinator
1 week ago
Reporting to: Product Support Team Leader
Purpose: This position deals with product managers and suppliers and our contracts with them. Your main responsibility is to load contracts into our database and to help keep the database up to date.
Responsibilities:
Work various tickets as assigned Work on loading contracts into the database as assigned Study contract loading errors, supplier changes or reservation agent discrepancies for both content and pricing Liaise with Product Managers where necessary Review terms and conditions of contracts, pinpoint any potential problem areas and handle in a proactive manner Perform Quality Control on all contracts to assure that all products are loaded in the database correctly Personal Requirements: Candidate must possess at least Bachelor's or a College Degree in Hospitality/Tourism/Hotel Management or equivalent At least 1 year of working experience in the same role is required for this position Strong travel industry experience in a contract loading role is preferred Strong attention to details with the ability to concentrate on single tasks for extended periods of time Ability to read and interpret contracts and excellent in math Ability to multitask and work under pressure in order to meet deadlines Ability to conduct internet research with demonstrated computer skills Strong computer and written skills Strong destination knowledge is a plus Excellent verbal & written English communication skill-
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