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Benefits Administration Associate

2 months ago

Manila, National Capital Region, Philippines Jollibee Group Full time

The Benefits Administration Associate ensures the timeliness, completeness, and accuracy of processing government-mandated benefits such as SSS (Social Security System), Home Development Mutual Fund (HDMF – Pag-ibig Fund), Phil Health Insurance (PHIC), and Bureau of Internal Revenue (BIR).

Key Responsibilities:

  1. Government-Mandated Loan and Benefits Claims Applications Administration:
  2. Social Security System (SSS):
  3. Salary Loan/Calamity Loan
  4. Sickness Benefit Claim
  5. Maternity Claim
  6. Pag-ibig (HDMF):
  7. Multi-purpose Loan/Calamity Loan
  8. Providential Claim
  9. PHIC:
  10. Certificate of Contributions (CF1)
  11. BIR 2305 and 1905:
  12. Updating of Personal Tax Exemption (2305)
  13. Updating of Revenue District Office
  14. Customer Management:
  15. Daily/Regular Customer Interaction
  16. Weekly/Regular Feedback/Updating to Employees on Status of Loans and Claims
  17. Issue Resolution
  18. Issue Escalation
  19. Government-Mandated Records and Archives:
  20. Ensure proper safekeeping of government-mandated records and archives for employee requests for Certificate of Remittances
  21. Maintain both hard and soft copies of records
  22. Reimbursement of Government-Mandated Claims:
  23. Manage reimbursement of government-mandated claims and ensure the company is reimbursed for amounts paid in advance to employees:
  24. SSS Sickness Claims
  25. EC Sickness Claims
  26. Maternity Benefit
  27. Set-up of Government-Mandated Loans Deduction in SAP PY:
  28. Timely and correct implementation of government-mandated loan deductions according to the schedule and amortization stipulated on the loan voucher
  29. Accuracy, Completeness, and Timeliness
  30. Coordination with Government Institutions:
  31. Arrange schedules for special activities and communicate updates to all employees, including:
  32. Orientation on New Rulings or Amendments
  33. Special/New Projects
  34. New Forms, Templates, or Guidelines JOB QUALIFICATIONS
  35. Graduate of Business Administration or any related field.
  36. At least 1 year of experience in Benefits Administration (specific to government-mandated benefits).
  37. Familiar with MS Office Applications (Excel, PowerPoint, Word, etc.).
  38. Willing to be assigned in Ortigas, Pasig City (hybrid setup).