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Training Manager

3 months ago

Manila, National Capital Region, Philippines Viva International Food & Restaurants, Inc. Full time
Responsible for the end-to-end process of delivering the Basic Operations Training from updating learning modules to program facilitation to monitoring participants' performance.Assist in managing facilities, training costs, and effective delivery of training modules.Perform on-time audits to create long-term solutions.Create, design, and update training programs/ manuals as needed.Deliver a range of training using face-to-face, digital, and blended learning options.Identify training and development needs within the organization through training needs analysis.Develop, plan, and conduct training activities/ job induction programs.Prepare training materials for new stores and accomplish mock audits.Create and update SOPs/recipes for both Front of the House and Back of the House.Create Training Memos and systems to improve technical and soft skills of all staff and adherence to SOP's.Assists in the documentation and rollout of systems and processes for alignment across all departments.Conduct surveys to gauge and evaluate the effectiveness of programs.Develop and oversee the production of learning journals, instructional materials, aids, and manuals.Creates training calendar and updates the training database.Job Qualifications3-5 years of related work experienceBS Degree in Education, HR, or any related fieldProficient in MS Office and CanvaKnowledge of learning management softwareProven ability to master the full training cycleFamiliarity with traditional and modern training methods, tools and techniquesExcellent organizational skillsExcellent written and verbal communication skills and presentation skillsKnowledgeable in Training Needs Analysis/Assessment