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CSR Chat Support

4 weeks ago

Manila, National Capital Region, Philippines Snaphunt Pte Ltd. Full time

Customer Service Representative

Deliver exceptional customer service through multiple channels, including online support portals, email, and phone calls. Utilize social media platforms to support customers and identify sales opportunities.

  • 6-12 months of call center experience, handling TELCO and EMAIL/CHAT accounts
  • Knowledge of iOS and Android devices, familiarity with eSIM
  • Sales and service-oriented, with ability to listen, identify opportunities, and solve problems proactively
  • Ability to work in a fast-paced mobile communications company

Our client is a leading BPO company based in the Philippines' prime business hub, offering onsite training and a dynamic work environment.