Customer Support Specialist
4 hours ago
We are seeking a highly skilled and customer-focused Customer Support Specialist to join our online support team at Addmore Outsourcing Inc. The ideal candidate will possess excellent written communication skills, a strong attention to detail, and the ability to handle multiple tasks simultaneously.
Key Responsibilities:- Respond to customer inquiries and issues via live chat and email in a timely and professional manner.
- Diagnose and resolve technical or service-related issues efficiently, escalating complex issues to appropriate departments when necessary.
- Maintain a high standard of written communication, ensuring that responses are clear, concise, and professional.
- Accurately record customer interactions and transactions, including details of inquiries, actions taken, and resolutions, in the customer support system.
- Develop a thorough understanding of our products and services to provide informed support and guidance to customers.
- Enhance the overall customer experience by providing timely, empathetic, and effective support.
- Gather and report customer feedback, identifying common issues or areas for improvement.
- Meet or exceed key performance indicators (KPIs) related to response time, resolution rate, and customer satisfaction.
- Bachelor's Degree in English or additional training or certification in customer service is advantageous.
- Previous experience in a customer service or support role, preferably with live chat or email support experience.
- Excellent written communication skills with a strong attention to detail.
- Strong problem-solving abilities and the ability to handle multiple tasks simultaneously.
- Proficiency in using customer support software, live chat tools, and email platforms.
- Positive attitude, empathy, and a commitment to providing outstanding customer service.
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Customer Support Specialist
2 days ago
Manila, National Capital Region, Philippines Nityo Infotech Full timeJob Title: Customer Support SpecialistWe are seeking a highly skilled and experienced Customer Support Specialist to join our team at Nityo Infotech. As a key member of our support team, you will be responsible for providing timely and accurate customer support to Vietnamese-speaking users via email, chat, and other communication channels.Key...
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Customer Support Specialist
2 days ago
Manila, National Capital Region, Philippines Nityo Infotech Full timeJob Title: Customer Support SpecialistWe are seeking a highly skilled and experienced Customer Support Specialist to join our team at Nityo Infotech. As a key member of our support team, you will be responsible for providing timely and accurate customer support to Thai-speaking users via email, chat, and other communication channels.Key...
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Customer Support Specialist
2 days ago
Manila, National Capital Region, Philippines Nityo Infotech Full timeJob Title: Customer Support SpecialistWe are seeking a highly skilled and experienced Customer Support Specialist to join our team at Nityo Infotech. As a key member of our support team, you will be responsible for providing timely and accurate customer support to Thai-speaking users via email, chat, and other communication channels.Key...
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Customer Support Specialist
2 days ago
Manila, National Capital Region, Philippines Nityo Infotech Full timeJob Title: Customer Support SpecialistWe are seeking a highly skilled and experienced Customer Support Specialist to join our team at Nityo Infotech. As a key member of our support team, you will be responsible for providing timely and accurate customer support to Vietnamese-speaking users via email, chat, and other communication channels.Key...
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Customer Support Specialist
23 hours ago
Manila, National Capital Region, Philippines Nityo Infotech Full timeJob Title: Customer Support SpecialistWe are seeking a highly skilled and experienced Customer Support Specialist to join our team at Nityo Infotech. As a key member of our support team, you will be responsible for providing exceptional customer service to our Vietnamese-speaking users via email, chat, and other communication channels.Key...
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Customer Support Specialist
23 hours ago
Manila, National Capital Region, Philippines Nityo Infotech Full timeJob Title: Customer Support SpecialistLocation: RemoteWe are seeking a highly skilled Customer Support Specialist to join our team at Nityo Infotech. As a key member of our support team, you will be responsible for providing timely and accurate customer support to Thai-speaking users via email, chat, and other communication channels.Key...
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Bilingual Thai Language Specialist
2 days ago
Manila, National Capital Region, Philippines Industrial Support Full timeJob RequirementsWe are seeking a highly skilled and experienced Thai Language Specialist to join our team at Industrial Support.To be successful in this role, you will need to have:A Bachelor's Degree in a relevant fieldAt least 6 months of experience in a desk jobExperience in executing processes related to Order to Cash, with a focus on efficiency,...
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Customer Support Specialist
23 hours ago
Manila, National Capital Region, Philippines Nityo Infotech Full timeJob Title: Customer Support SpecialistLocation: Remote (Philippines)Work Setup: WFH set upWorking Hours: Monday to Friday, Regular Working HoursWorking tools: will be provided by the clientQualifications:Language Proficiency: Fluent in Korean, with excellent written and verbal communication skills.Experience: 1-2 years of experience in a customer support...
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Customer Support Specialist
2 days ago
Manila, National Capital Region, Philippines Nityo Infotech Full timeJob Title: Customer Support SpecialistLocation: Remote (Philippines)Work Setup: WFH set upWorking Hours: Monday to Friday, Regular Working HoursWorking tools: will be provided by the clientQualifications:Language Proficiency: Fluent in Korean, with excellent written and verbal communication skills.Experience: 1 2 years of experience in a customer support...
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Email Support Specialist
2 days ago
Manila, National Capital Region, Philippines Eastwood Job Portal Full timeJob Title: Email Support SpecialistWe are seeking a highly motivated and detail-oriented Email Support Specialist to join our team at Eastwood Job Portal. As an Email Support Specialist, you will be responsible for handling customer inquiries, processing documents, and maintaining accurate records.Key Responsibilities:Process and manage customer documents...
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Sales Support Specialist
2 days ago
Manila, National Capital Region, Philippines Torre Full timeSales Support SpecialistWe are seeking a highly skilled and experienced Sales Support Specialist to join our team at Torre. As a Sales Support Specialist, you will play a critical role in ensuring the efficiency and effectiveness of our sales operations by leveraging HubSpot to streamline processes, manage customer relationships, and drive revenue growth.Key...
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Sales Support Specialist
2 days ago
Manila, National Capital Region, Philippines Torre Full timeJob Title: Sales Support SpecialistWe are seeking a highly skilled and experienced Sales Support Specialist to join our team at Torre. As a Sales Support Specialist, you will play a critical role in ensuring the efficiency and effectiveness of our sales operations by leveraging HubSpot to streamline processes, manage customer relationships, and drive revenue...
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Mechanical Sales Representative
23 hours ago
Manila, National Capital Region, Philippines Industrial Support Full timeINDUSTRIAL SUPPORT**Job Title:** Sales Specialist**Job Summary:** We are seeking a highly skilled Sales Specialist to join our team at Industrial Support. The ideal candidate will have a strong background in mechanical engineering and sales, with a proven track record of success in selling and marketing heavy equipment. The successful candidate will be...
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Technical Support Specialist
23 hours ago
Manila, National Capital Region, Philippines A&A Outsourcing Inc. Full timeJob Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at A&A Outsourcing Inc.Key Responsibilities:Work with Sales and Business Development teams to identify and qualify business opportunitiesIdentify key customer technical objections and convert prospects to customersCollaborate with the Product...
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Customer Service Trainer
2 days ago
Manila, National Capital Region, Philippines Industrial Support Full timeJob DescriptionAt Industrial Support, we are seeking a highly skilled Customer Service Analyst to join our team.Key Responsibilities:Train and motivate teams to enhance performanceDevelop and implement onboarding programsSet goals and create training materialsResolve customer issues and maintain recordsUtilize strong communication and sales...
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Customer Service Trainer
23 hours ago
Manila, National Capital Region, Philippines Industrial Support Full timeKey Qualifications• Bachelor's Degree required• At least 3 years of experience in Training and Sales• Open to any industryJob Summary: As a key member of the Industrial Support team, the successful candidate will be responsible for training and motivating teams to enhance performance. This will involve onboarding, goal setting, training materials,...
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Sales Support Specialist
2 days ago
Manila, National Capital Region, Philippines Torre Full timeSales Support SpecialistWe are seeking a highly skilled and experienced Sales Support Specialist to join our team at Torre. As a key member of our sales operations team, you will play a critical role in ensuring the efficiency and effectiveness of our sales processes.Key Responsibilities:HubSpot Management: Serve as the HubSpot expert, managing and...
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Customer Experience Specialist
2 days ago
Manila, National Capital Region, Philippines MyCareer+ Full timeCustomer Support SpecialistWe are seeking a skilled Customer Support Specialist to deliver exceptional customer experiences using Zendesk and other tools. This role will focus on providing prompt and effective assistance, ensuring our customers receive top-notch support while gaining valuable experience in customer support operations.Key...
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Technical Support Specialist
4 hours ago
Manila, National Capital Region, Philippines Addmore Outsourcing Inc. Full timeTechnical Support SpecialistWe are seeking a highly skilled and dedicated Technical Support Specialist to join our team at Addmore Outsourcing Inc. This role involves providing exceptional customer support by diagnosing and resolving technical issues, addressing software and hardware concerns, and assisting users with technical procedures.Key...
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IT Support Specialist
23 hours ago
Manila, National Capital Region, Philippines Nityo Infotech Full timeJob DescriptionWe are seeking a highly skilled and motivated IT Support Specialist to join our team at Nityo Infotech. As an IT Support Specialist, you will be responsible for providing technical support and troubleshooting for hardware and software issues, as well as assisting in the maintenance and repair of IT equipment.Key Responsibilities:Provide...