IT Support Specialist L2

Please include your Cover Letter when applying. Responsibilities:Handle technical issues escalated from L1 support (OP team), analyze and provide effective solutions.- Perform system maintenance, monitoring, and troubleshooting using Google Cloud Platform (GCP) services.- Utilize MySQL syntax for database queries, maintenance, and performance optimization.-...

Seeking a skilled L2 Service Desk Engineer to provide advanced technical support, resolve complex issues, and ensure smooth IT system operation. We are looking for a proactive and experienced professional to join our IT support team. About the Role The ideal candidate should have experience with ConnectWise PSA, Microsoft 365, SharePoint, Server...

Location: Harbor Drive, Pasay CityPosition Type: Contractual - 6 monthsWork Set Up: OnsiteJob Description:We are seeking a motivated Junior IT Support Specialist to provide technical assistance and support for our internal clients. The ideal candidate will be passionate about technology, possess excellent problem-solving skills, and communicate effectively...

Company Name: IT By DesignLocation: Penthouse Floor, Philplans Corporate Center Bldg. BGC, Taguig CityWork Set-up: 100% Work OnsiteSchedule: EST/Night Shift/GY Shift What you'll be doingRespond to and resolve incoming IT service requests from end-users via phone, email, and web-based ticketing systemsDiagnose and troubleshoot hardware, software, and...

Application Support Analyst Our company is seeking a dedicated Application Support Analyst to join our dynamic operations team. This role is pivotal in ensuring the smooth functioning of our applications and systems, providing support to our users, and contributing to continuous improvement initiatives. Key Responsibilities: • Provide first and...

APPLICTION SUPPORTWork for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and just be aweSOme Apply now and discover the Satellite Office Candidate Experience – recognized as one of BEST among BPO companies worldwide.WHAT IS AN APPLICATION SUPPORT?Our awesome client a company based in Australia is looking...

Job Responsibilities:Provide technical support / assistance to end-users problems across the company (this may be in person or over the phone)Responding in a timely manner to service issues and requestInstalling and configuring computer hardware, software, systems, network, printer sand scannersProvide technical support for LAN, internet connectivity issue...

A Specialist that will be part of IT Infrastructure Team that will provide technical support either onsite or remote for every IT issue encountered by end users ensuring seamless usage of general IT resources that enables the business to function properly.JOB DUTIES AND RESPONSIBILITIES: Creates and handles service requests and incidents related to...

Job Summary:A Technical Support Specialist is a product expert.Output measures:Resolve escalated cases from Level 1 Support; andCorrectly Identify and escalate cases with bugs to DevelopmentEssential Functions:Provide application support to our global clients via a ticketing system (Salesforce).Provide clear responses and expert advice to support requests...

I. Job SummaryThe Application Support Specialist is responsible for providing support for the live application software that business users are dependent on. He/she should be able to modify or create functionalities for software applications that are assigned to him/her. II. Job RequirementsMust have a college degree in any of the following courses: Sciences...

This is a remote position. Regular working hours: Monday to Friday, 8:30 AM to 5:30 PM EST US with 2 15-min unpaid breaks and a 30-min unpaid lunch Job Title: Bilingual IT Support Specialist - Windows, Microsoft 365, SharePoint, and Teams Location: Remote Employment Type: Full-Time Reports To: IT Manager Job Summary: We are looking for a dedicated...

IT Desktop Support Specialist job requires providing technical support and assistance to end-users for hardware, software, and network-related issues, ensuring efficient operation of computer systems and resolving technical problems. The IT Desktop Support Specialist is responsible for providing technical support and assistance to end-users for hardware,...

APPLICATION/CLOUD SUPPORT Work for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and just be aweSOme Apply now and discover the Satellite Office Candidate Experience – recognized as one of BEST among BPO companies worldwide. Core responsibilities Provide Ambit system and technical support to both...

About the Role: As a Level 2 IT Technical Support Engineer, you will handle support requests primarily through non-phone channels initially, with the possibility of future phone interactions with end users. You will be responsible for advanced desktop support, ticket triaging, and escalating issues to the Service Delivery Team as needed. Proficiency with...

Job Qualification and Skills:Graduate of Bachelor's degree in Information Technology, Computer Engineering, BS ECE, or any IT related courseWith at least 3-5 years work experienceDeep knowledge of operating systems, current equipment and technologiesExcellent interpersonal skillsAble to format/reformat PCs, Install Operating System and Joining to...

An Operations Support Specialist (Procurement) is crucial for managing the procurement process from sourcing to supplier management, cost control, and process improvement, contributing to the organization's overall success and efficiency. Key Responsibilities include, but are not limited to:Procurement Assistance: Provide support in sourcing, purchasing, and...

Job Description: Provide technical support for live application software, modifying or creating functionalities as assigned. The Application Support Specialist is responsible for ensuring the smooth operation of business-critical software applications. This role requires a strong technical background and excellent problem-solving skills. Key...

We seek a highly motivated Technical Support Specialist to join our growing team. In this role, you will provide our clients with top-notch technical assistance and support, ensuring their IT systems run smoothly and efficiently. If you have a passion for technology and a knack for problem-solving, we want to hear from you ● Installation, various settings,...

OverviewThe IT Operations Specialist will be responsible for managing the day-to-day operations, monitoring, and maintenance of our IT system. This role involves proactive troubleshooting, performance optimization, and collaboration with cross-functional teams to ensure uninterrupted business processes. The IT Operations Specialist will play a critical role...

Installation Support Specialist sought to provide remote support for telematics product installations, ensuring health and performance through expert troubleshooting and communication. Key responsibilities include: Providing remote support for installation of telematics products Remotely assessing health and performance of installed products ...