Operations Support Specialist

JOB DESCRIPTION: Reports to the Manager of Support Operations The Support Operations Specialist – Operations Support is responsible for assigned operations support activities. This role has accountability to the Manager of Support Operations and maintains close working relationships with Customer Support teams and other Onyx stakeholders. The Support...

The Operations Specialist holds a central role within a dynamic team, serving as a versatile professional capable of managing diverse responsibilities across various functions. This position requires adaptability and a broad skill set, allowing the specialist to navigate a spectrum of situations, foster relationships, and seamlessly transition between...

Job Title: Reporting, Analytics, and Development Operations Specialist **About the Company:** Our company is a leading provider of innovative solutions in the industry. We are committed to delivering exceptional results and exceeding customer expectations. **Job Summary:** We are seeking a highly skilled Reporting, Analytics, and Development Operations...

Sales Operations Specialists are responsible for the operational support of the respective Key Accounts Managers to ensure the overall successful management of the assigned accounts and an optimal client satisfaction.Essential Functions• Quality control of Statements of Work• Support for Request for Information (RFI) and Request for Proposal (RFP)•...

This is a remote position. Regular working hours: Monday to Friday, 8:30 AM to 5:30 PM EST US with 2 15-min unpaid breaks and a 30-min unpaid lunch Job Title: Bilingual IT Support Specialist - Windows, Microsoft 365, SharePoint, and Teams Location: Remote Employment Type: Full-Time Reports To: IT Manager Job Summary: We are looking for a dedicated...

About Offshore Outsource OperationsLocation: Ortigas Centre, Pasig City.We are an innovative BPO solutions team that delivers cost-effective results to our Australian based client. As a team, we work hard and play hard, enjoying what we do. We have a strong focus on customer service, operating in a supportive and collaborate office. All employees must work...

About the roleAs a Technical Support Specialist at Book4time, you will be responsible for providing exceptional support to our global client base. This full-time role is crucial in ensuring the smooth operation of our cutting-edge software tailored for hotels and resorts and empowering our customers to make the most of our products and services.What you'll...

Job Description1. Monitoring of daily trading operations.Prepares and assures systems is 100% operational during trading hours; andPerforms end-of-day ("EOD") processes. 2. Trading Operations Activities: Manage the PSEtrade X-stream administration interface (XAI) from adding, deleting and updating the following: referential data, corporate events, index,...

OverviewThe IT Operations Specialist will be responsible for managing the day-to-day operations, monitoring, and maintenance of our IT system. This role involves proactive troubleshooting, performance optimization, and collaboration with cross-functional teams to ensure uninterrupted business processes. The IT Operations Specialist will play a critical role...

Job Title: Application Support Specialist Join our team as an Application Support Specialist and play a critical role in ensuring the smooth operation of our live services, platforms, and gateways. Duties and Responsibilities: Assist the Application Support team in monitoring and maintaining all live services, platforms, and gateways to ensure...

IT ASSOCIATEAn associate that will be part of IT Infrastructure Team that will provide technical support either onsite or remote for every IT issues encountered by end users ensuring seamless usage of general IT resources that enables the business to function properly.JOB DUTIES AND RESPONSIBILITIES: Creates and handles service requests and incidents...

About the roleAs an Information Governance Specialist - AI, you will play a crucial role in ensuring the effective management and governance of information and data within the Firm. In this role you will have primary responsibility for the engagement and execution of our projects using AI, to ensure the risks, controls and obligations across our data and...

Branch Operations Specialist Responsibilities:Meet the agreed service level standards in supporting Agency channel's branch operational requirements related to New Business processing, collection and proper office administration, towards the achievement of Agency channel's sales targets. Provide customer service support in a timely manner and reliable...

Location: MAKATI, PhilippinesIn fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.Thales has...

About the Client:MoneyHero Group aims to be Asia's #1 trusted source of information and education on financial management using digital technologies to empower people to build healthier financial lives and to provide value to our partners. We have a culture of independence, transparency and trust.Job Summary:We are looking for a customer-and-end-user...

Job Responsibilities:Provide technical support / assistance to end-users problems across the company (this may be in person or over the phone)Responding in a timely manner to service issues and requestInstalling and configuring computer hardware, software, systems, network, printer sand scannersProvide technical support for LAN, internet connectivity issue...

Level 2 Support Specialist Join our team as a Level 2 Support Specialist and take on the challenge of troubleshooting, diagnosing, and fixing complex issues with our clients. As a key member of our support team, you will be responsible for providing exceptional customer service and technical expertise to resolve issues efficiently. Key Responsibilities: ...

Job SummaryYou are responsible for processing orders we receive from our customers and placing these orders onto our vendors within the adhered SLA's.This is a role where you will be able to become a subject matter expert across order entry, pricing management and purchasing. There is also potential to support our offices across Asia-Pacific, and additional...

Job Summary:A Technical Support Specialist is a product expert.Output measures:Resolve escalated cases from Level 1 Support; andCorrectly Identify and escalate cases with bugs to DevelopmentEssential Functions:Provide application support to our global clients via a ticketing system (Salesforce).Provide clear responses and expert advice to support requests...

I. Job SummaryThe Application Support Specialist is responsible for providing support for the live application software that business users are dependent on. He/she should be able to modify or create functionalities for software applications that are assigned to him/her. II. Job RequirementsMust have a college degree in any of the following courses: Sciences...