Customer Success Specialist

With over 9,000 professionals across 11 delivery centers in the Philippines, MicroSourcing remains the country's largest offshoring solutions provider.Customer Success Specialist, be 100% YOU with MicroSourcingA Customer Success Specialist is expected to:Maintains customer relationships by responding to inquiries via email, chat and/or phone.Become a product...

At Snappr, we're changing the world by making amazing photography accessible to everyone. We take on complex problems so that photographers, consumers and businesses can connect in more than 200 cities around the world to create and access beautiful photos.We welcome people from all backgrounds who seek the opportunity to build a future where people can...

Summary:As a Customer Success Specialist, you will be working in a high-activity, high detail, and high-performance environment. You will work closely with customers, removalists, and internal client stakeholders to help take the stress out of moving for our many customers across Australia.This is a role that will challenge your multitasking and customer...

WHAT WE OFFER: Great Place to Work-Certified Company Premium HMO Holistic employee experience Rewards and incentives Monthly engagement activities Career advancement opportunities Paid referral program About the Client:At G-Plans and FuturHealth, our Customer Service Team is dedicated to delivering an unparalleled experience to our valued customers. Our...

The Customer Success Officer is responsible for ensuring the satisfaction and success of our clients by providing exceptional support and service. This role also involves proactively identifying and generating new business leads to support the company's growth objectives. The ideal candidate will have a strong background in customer service and a proven...

Customer Success Lead We are seeking a highly skilled and innovative Customer Success Lead to join our team at a cutting-edge logistics-tech company. Our company is revolutionizing the air cargo industry with a marketplace that enables freight forwarders to instantly book available cargo capacity with airlines. This is an exciting opportunity for a...

Your roles and responsibilities:Create and analyse reports to track team results and provide access and insight into customer data.Build weekly, monthly, and quarterly Reporting for the Clients or Customer Success management team's use.Provide specialised value-add Send on Behalf service for clients' campaigns or broadcast activities.Support sales teams in...

Customer Success InternAbout the Role:As a Customer Success Intern, your responsibilities will include managing client interactions, assisting with project documentation, and ensuring smooth internal operations. This internship provides an excellent opportunity to gain practical experience in customer success, project management, and the AI technology...

The customer success officer is a trusted advisor building client relationships, driving product usage, and empowering teams. He/She ensures the success of the client using the product and aligns goals of stakeholders.This is a hybrid role and requires frequent in-person collaborations at our office and client offices in Metro Manila.About the RoleBuild...

Discover a world of endless possibilities with Cambridge University Press & Assessment, a distinguished global academic publisher and assessment organisation proudly affiliated with the prestigious University of Cambridge. We are looking for a Customer Success Executive to join our Customer Success team. As a key member of our team, your goal will be to...

Job Summary:In this role, you will be a hands-on leader enhancing the efficiency and effectiveness of our customer success operations by leveraging data analytics, process optimization, and technology solutions. You will work closely with cross-functional teams to drive continuous improvement initiatives and ensure our customers receive exceptional service...

Roles & ResponsibilitiesClient Success and Retention: Develop deep relationships with clients, ensuring high satisfaction and advocacy forour services within InsightX. Drive renewals and prevent churn by staying proactive about contract expirationsand customer needs.Strategic Advising and Onboarding: Partner with new clients to maximize tool utilization,...

BuiltaMart, the leading e-grocery platform in Metro Manila, seeks a Customer Value Manager / Customer Success Manager for Growth and Commercials Team. You will be responsible for building strong relationships with clients, understanding their needs, and providing effective solutions. Key ResponsibilitiesAs a Customer Value/Success Manager, you will be...

At SiteMinder we believe the individual contributions of our employees are what drive our success. That's why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of...

What You'll DoCommunicate with our customers on a daily basis to resolve a varied range of customer concernsWork closely with the management, product, marketing, and operations teams to improve the product based on customer feedbackIdentify gaps in the customer journey and, together with the Customer Success Team, create policies and procedures that optimize...

SOCi Customer Success Operations Analyst SOCi is a leading all-in-one marketing platform built specifically for "next-level" multi-location marketers. Our customers include top brands and influencers who have the impossible challenge of managing their digital presence across hundreds or thousands of locations. SOCi platform makes the impossible, possible by...

Take your career to the next level with an international media company. We're looking for a Customer Success Coordinator to join our team. If you're enthusiastic about advertising, marketing, technology, and data, we want you on board The role involves:Coordinating and executing client campaigns, ensuring all elements align with client goals and...

SOCi is a leading all-in-one marketing platform built specifically for "next-level" multi-location marketers. Our customers include top brands and influencers like Ace Hardware, Sport Clips, and Anytime Fitness who have the impossible challenge of managing their digital presence across 100s or 1000s of locations. SOCi platform makes the impossible, possible...

In this role, you will:Support customer success and seek ways to improve moderately complex inquiries or issues from customers regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication.Perform routine tasks such as answering inquiries, resolving problems, and providing a...

About the Role:Grade Level (for internal use):09Job DescriptionThe Role: (Korean Speaker) Customer Success ManagerGrade: 9The Location: ManilaThe Team: It's a dynamic global team, where the work changes daily. You are responsible for a successful customer journey and touch points that create long term client engagement, driving adoption, retention,...