L3 Service Desk Engineer

WHAT WE OFFER: Great Place to Work-Certified Company Premium HMO Holistic employee experience Work-from-home and hybrid work setup Rewards and incentives Monthly engagement activities Career advancement opportunities Paid referral program About the Client:Insentra, originating from four IT professionals in a Sydney garage, has evolved into a global team of...

YOUR ROLECEVA's first point of contact for IT related service requests, incidents, follow up and escalations. Associate Support Engineer will provide customer service, IT support (basic troubleshooting) and account management (creation, modification and termination) to CEVA Global employees. The Global IT Service Desk will operate 24x7 including weekends and...

SERVICE DESK ENGINEER Work for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and just be aweSOme Apply now and discover the Satellite Office Candidate Experience – recognized as one of BEST among BPO companies worldwide. WHAT IS A SERVICE DESK ENGINEER?Our awesome client a company based in Australia is...

Service Desk Engineer/Helpdesk Join our team and immerse in our rich and diverse company culture where you can thrive, grow and be #DecidedlyDifferent Role Overview We are looking for a Service Desk Engineer/Helpdesk to be part of our team. As a key member of our support team, you will play a critical role in ensuring the smooth operation of our clients'...

OSI Digital is looking for service desk engineers having technical and operational skills in service desk management to support systems, operational excellence while focusing on business user experience.This position will have an opportunity to grow to the next level as Lead / ServiceDesk Manager or IT Operations manager based on your experience, skillset,...

About The RoleIn this role, Level 1 and 2 technical and remote phone support to customers and internal departments is required. The Service Desk is a customer facing entity and the main activities incorporate call handling and basic to intermediate technical services to customers and internal departments. These services include responding to and resolving...

Highlights Competitive compensation and benefits packages Continuous professional development and learning opportunities Regular engagement activities and events ______________________________________________________________________________ SERVICE DESK ENGINEER/ HELPDESK Work for our global clients and immerse in our rich and diverse company culture...

Job Summary:The Service Desk serves as the first level of IT support for all Probe users by receiving incidents and service requests through a variety of channels (such as phone, chat, email and ticketing system) and taking theappropriate steps to resolve the users' concerns. Main Responsibilities:Receive and respond to Probe users' calls, chats, emails and...

We offer an opportunity to become part of our high performing team with a passion for technology and customer experience. The Technology support Service Desk is responsible for supporting the global organization and performs as a entry point for the reporting of all incidents and service requests as well as supporting users in "How To" queries. Also provided...

Cebu Pacific is always up for new challenges, enabling ourteams to stay at the forefront of Technological innovations. Pursuing a careerin IT at Cebu Pacific will expose you to a highly visible team, who is known todeliver solutions for business analytics, data architecture, technologyengineering, project management, IT security, etc. As we continue to...

SERVICEDESK ENGINEERWork for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and just be aweSOme Apply now and discover the Satellite Office Candidate Experience – recognized as one of BEST among BPO companies worldwide.WHAT IS A SERVICEDESK ENGINEEROur awesome client, a leading company based in Australia...

WHO WE ARE:Expereo believes in the power of Internet connectivity. As the world's largest provider of managed internet, SD-WAN/SASE, and Cloud connectivity solutions, we power enterprises and government sites worldwide, helping to enhance every business' productivity with flexible and optimal Internet performance. We strive to design services and solutions...

What we do New Era Technology is a global technology solutions provider with 4,500+ employees and offices around the world. New Era offers Cloud, Managed, Professional, and Security services, and delivers Collaboration, Data Networking, Digital Transformation, and Physical & Life Safety solutions to more than 20,000 customers worldwide. Who we areWe are...

Deskside Support EngineerProvide 2nd level technical support for incidents and service requestsResponsible for the deployment, installation, replacement and configuration of desktops, laptops, and printersProvide on-site technical assistance on the delivery, configuration, set up, maintenance, break/fix, and troubleshooting of computer systems, hardware, and...

We are currently hiring for Customer Support who can start immediately. Apply Now and Experience L3 WHAT'S IN IT FOR YOU? • Competitive Salary Package Plus Incentives • Work-life Balance • Mentoring and leadership programs • Company outing and activities • Shifting schedules (8AM – 5PM) (2PM – 11PM) (10PM – 7AM) • 2 days rest • Monthly...

Technical Engineer - Managed Services Provider Technical Engineer - Managed Services Provider Join our team as a Technical Engineer and play a key role in delivering exceptional customer satisfaction to small and medium-sized businesses. About the Role We are seeking a highly skilled Technical Engineer to join our team in Sydney. As a Technical...

HIRING – Service Desk Job Brief:Our company is looking for a Service Desk who will act as a communications center that provides a single point of contact (SPOC) between a company, its customers, employees, and business partners. He or she will provide first level support for response and resolution of customers incident. The candidate we are looking for...

Responsibilities:Lead a team to ensure timely resolution of technical issues.Manage service desk operations including ticket management and escalation.Provide technical guidance and mentorship to team members.Collaborate with IT teams to maintain infrastructure and systems.Analyze metrics and implement improvements for service delivery.Resolve complex...

The Team Leader Service Desk managers the day-to-day operations of the IT Service Desk. He/she provide support to the Unit Manager in the development and delivery of ICT Service Desk plans and programs. He/she conducts Audit within the team to ensure and promote excellent customer satisfaction.1.Manages Hardware Inventory.2.Coordinates with users, Technical...

JOB RESPONSIBILITIES:Responsible for the initial assessment of hardware and software problems reported to the ticketing system and responding to technical concerns that can be resolved remotely in support of the efficient operations of the company. Also responsible for the update of the service desk ticketing system.Handles ticket requests received over the...