IT Systems

2 weeks ago

Manila, National Capital Region, Philippines Monroe Consulting Group Full time

Executive search firm Monroe Consulting Group Philippines is recruiting on behalf of a leading technology company who offers a full spectrum of global technology and supply chain services to businesses around the world.

Key Job Responsibilities:

  • Lead a team of Network engineers that work on shifts supporting the company's internal Network Infrastructure environment on a 24/7 basis.
  • Join all critical and high bridges when they occur and drive expedited resolution to issues that impact the business, using logical troubleshooting to identify and rectify issues.
  • Address Reporting, Monitoring and Alarming requirements.
  • Manage incidents and work orders within established service level agreements.
  • Ensure support documentation is kept up to date as required.
  • Participate in business continuity and disaster recovery planning for the infrastructure environment to minimize work disruption.
  • Identify opportunities and drive service improvements.
  • Ensure configuration management databases are kept up to date.
  • Own all of the processes of the team: create, update, improve, cascade, ensure compliance.
  • Help support and ensure preventative maintenance is completed to schedule.
  • Structure and track regular fail over testing of the environment to ensure that the investments in redundancy are working.
  • Identify systems that require updates or changes and propose and plan the implementation from idea to delivery.
  • Collaborate with other operations teams in addressing critical or high incidents that affect critical components in the IT infrastructure.
  • Work closely with the engineering teams to identify opportunities to improve, helping with project implementations as needed and ensuring new projects have appropriate operational hand off from Engineering to the operations team.
  • Strong verbal and written communication skills are required due to the dynamic nature of collaborations with our teams, leaders, customers, stakeholders, vendors, and other teams, solving complex problems together.

About the candidate:

  • Energetic, self-starting who can work independently and across diverse teams to deliver results, efficiently and in a sustainable fashion.
  • Should have sound logical troubleshooting processes and are able to quickly identify where issues exist even if they may not be in your area of responsibility and communicate them clearly.
  • Thrives on challenges and controlling complex environments.
  • Insatiably Curious. You ask why, you explore, you're not afraid to contribute ideas.
  • You can work at a tiny crack until you've broken open the whole nut using an engineering mindset based on factual analysis.
  • Likes working on new technologies, working with and developing strong teams and mentoring others - owns the team's success and failure.
  • Strong people manager and should be able to collaborate across different teams across the globe as an industry leader.
  • The candidate should be a person who is passionate, particularly about infrastructure stability and troubleshooting and is focused on delivering world-class support in a dynamic and often hectic environment.

Key Job Qualification:

  • Bachelor's degree or relevant extensive experience (preferably in Information Systems, Computer Science or Engineering).
  • At least 5 years of experience managing large Enterprise Data Networks, Exposure to Data Center network infrastructure.
  • 5-8 years' experience in administration of Cisco Networks, Cisco Unified
  • Communications, Firewall and Load Balancers
  • At least 5 years in a people manager role
  • Should be a self-starter and be pro-active leader.
  • Have strong personal accountability and be able to command respect of the team.
  • Certified Cisco Engineer in at least one discipline is desirable.
  • Experience with troubleshooting issues from beginning to end in complex environments.
  • Experience working within ITIL processes governing change and configuration management.

Nice to have

  • Exposure to SDWAN Technologies and NAC Technologies
  • SCCM administration
  • Project Management
  • Information Security

#J-18808-Ljbffr

  • Technical Project Manager

    2 weeks ago

    Manila, National Capital Region, Philippines Agilitec IT Full time

    Join our dynamic team as a Technical Project Manager, where you'll be responsible for developing and overseeing detailed project plans, budgets, and schedules. Working closely with stakeholders, you'll define project objectives and motivate cross-functional teams towards successful project delivery. Your strong technical acumen, particularly in IT...

  • Senior Security Analyst, Philippines, Remote

    2 weeks ago

    Manila, National Capital Region, Philippines Slipstream IT, LLC Full time

    Senior Security Analyst, Philippines, Remote - US EST hoursAt Slipstream IT, we provide managed solutions with a strategic consulting and global leadership management approach, exclusively designed for emerging pharma and biotech organizations. Our solutions free clients from the demands of internal IT and allow them to rapidly advance their mission.We're...

  • Senior Java Developer

    2 weeks ago

    Manila, National Capital Region, Philippines MegaXcess IT Solutions Inc. Full time

    Developers/Programmers (Information & Communication Technology) Full time Add expected salary to your profile for insights The successful Senior Java Developer will create and support both front-end and backend web-based and mobile application software. He/she will build, test, and support various game applications, execute deployment of build programs...

  • IT Project Manager

    2 weeks ago

    Manila, National Capital Region, Philippines MegaXcess IT Solutions Inc. Full time

    Full time Add expected salary to your profile for insights JOB SUMMARYThe IT PROJECT MANAGER is responsible for providing direction to the team including planning, overseeing and documentation of all aspects of the project and workloads being worked on. The successful candidate will work closely with the senior management to ensure that each project is...

  • Payroll Delivery Associate

    2 weeks ago

    Manila, National Capital Region, Philippines ESOL IT SERVICES INC. Full time

    Role Summary:The Payroll Associate in our Manila Delivery Center will be part of the client delivery team, responsible for providing HR administration support. Key responsibilities include:Processing payroll and reconciling data for clients.Analyzing, researching, validating, and correcting daily HR data entry issues for client employees.Ensuring timely...

  • Data Analyst

    2 days ago

    Manila, National Capital Region, Philippines MegaXcess IT Solutions Inc. Full time

    JOB SUMMARYThe Data Analyst plays a pivotal role within our organization, working closely under the direct supervision of the Data Scientist. This role involves collecting, organizing, and interpreting statistical information to empower both internal colleagues and external clients in making informed decisions KEY RESPONSIBILITIES:Interpret data, analyze...

  • Head of Anti-fraud

    2 weeks ago

    Manila, National Capital Region, Philippines ESOL IT SERVICES INC. Full time

    Location: One Neo, BGCWork Set Up: OnsiteRole Overview:We're looking for a forward-thinking Head of Anti-fraud to spearhead our initiatives in protecting our customers from complex fraud methods like phishing, identity theft, and unauthorized transactions.Here's what you'll be doing:Strategic Analytics:Use state-of-the-art analytics to analyze card...

  • Revenue Audit Officer

    2 weeks ago

    Manila, National Capital Region, Philippines MegaXcess IT Solutions Inc. Full time

    JOB SUMMARYThe Revenue Audit Officer (RAO) correlates and reconciles transactional and financial data from various sources to create accurate reports to be sent to 3rd party clients. These reports are sent on a daily, weekly and monthly basis.As part of this data management the RAO role is also to spot, profile and flag variances in the data sets and report...

  • Senior Database Administrator

    2 weeks ago

    Manila, National Capital Region, Philippines MegaXcess IT Solutions Inc. Full time

    The CompanyWelcome to MegaXcess IT Solutions Inc., where we are on a mission to revolutionize the IT and Financial Audit industries, one nation at a time. Our core mission revolves around bringing about transformational change by conducting the most comprehensive audits of the IT and Financial Systems for digital entertainment platforms in the Philippines.At...

  • IT Service Desk Analyst

    5 days ago

    Manila, National Capital Region, Philippines Expand Force IT Solutions Inc. Full time

    To administer, monitor, and maintain client's IT infrastructure, as well as, responding and troubleshooting to system generated incidents. To evaluate problems, generate reports, interact with assigned technicians, and observe problems closely until they are resolved.Job Responsibilities:Provide level 1 support for both internal and external clients.Track...

  • L2 Support Technician

    3 days ago

    Manila, National Capital Region, Philippines First Focus IT PL Full time

    First Focus is Australia's best Managed Service Provider (MSP), with a team of over 300 technical professionals across offices in Australia, New Zealand and the Philippines. We have grown consistently and profitably for over 15 years, and we're continuing to win new clients and challenge ourselves to rise to new heights.We have just started the search for...

  • Director of Audit

    2 weeks ago

    Manila, National Capital Region, Philippines MegaXcess IT Solutions Inc. Full time

    The CompanyWelcome to MegaXcess IT Solutions Inc., where we are on a mission to revolutionize the IT and Financial Audit industries, one nation at a time. Our core mission revolves around bringing about transformational change by conducting the most comprehensive audits of the IT and Financial Systems for digital entertainment platforms in the Philippines.At...

  • Level 2 Service Desk

    1 week ago

    Manila, National Capital Region, Philippines IT by Design Philippines Inc. Full time

    Level 2 Service Desk acts as intermediaries between their organization and its clients by continuing to take ownership of the problem and ensuring that it has been appropriately reordered, prioritized, and resolved within the defined service-level agreements (SLAs) Responsibilities• Desktop operating system maintenance, troubleshooting, and diagnosis•...

  • Senior Account Manager

    2 weeks ago

    Manila, National Capital Region, Philippines MegaXcess IT Solutions Inc. Full time

    THE COMPANYWelcome to MegaXcess IT Solutions Inc., where we are on a mission to revolutionize the online gambling industry, one nation at a time. Our core mission revolves around bringing about transformational change by conducting the most comprehensive audits of the IT and Financial Systems of online gambling platforms in the Philippines.At the core of our...

  • IT Service Desk

    2 weeks ago

    Manila, National Capital Region, Philippines IT by Design Philippines Inc. Full time

    Location: Philplans Corporate Center | Penthouse Floor (BGC, Taguig City)Set Up: Work Onsite (Mondays to Friday)Schedule: Night Shift/Graveyard (8PM - 5AM)Responsibilities:Desktop operating system maintenance, troubleshooting, and diagnosisDesktop connectivity troubleshootingApplication installation and supportPrinter installation and supportClient VPN...

  • IT Service Desk

    3 weeks ago

    Manila, National Capital Region, Philippines IT by Design Philippines Inc. Full time

    Location: Philplans Corporate Center | Penthouse Floor (BGC, Taguig City)Set Up: Work Onsite (Mondays to Friday)Schedule: Night Shift/Graveyard (8PM - 5AM)Responsibilities:Desktop operating system maintenance, troubleshooting, and diagnosisDesktop connectivity troubleshootingApplication installation and supportPrinter installation and supportClient VPN...

  • AC Tech

    2 weeks ago

    Manila, National Capital Region, Philippines We Will Fix It Services L.L.C Full time

    AC Technician / Senior AC Tech Required in DubaiApplicants must have a HVAC qualification or similar (RAC, NCII, TESDA)Ideal candidates will have:-A full HVAC or equivalent qualification including electrics- 4 years+ experience of AC servicing, maintenance & parts replacement (Compressor, fan motors, gas leak repair, welding)- Chilled water experience...

  • Payroll Delivery Associate

    2 weeks ago

    Metro Manila, Philippines ESOL IT SERVICES INC. Remote Work Freelance Full time

    Role Summary:The Payroll Associate in our Manila Delivery Center will be part of the client delivery team, responsible for providing HR administration support. Key responsibilities include:Processing payroll and reconciling data for clients.Analyzing, researching, validating, and correcting daily HR data entry issues for client employees.Ensuring timely...

  • Data Analyst

    2 days ago

    Metro Manila, Philippines MegaXcess IT Solutions Inc. Full time

    JOB SUMMARYThe Data Analyst plays a pivotal role within our organization, working closely under the direct supervision of the Data Scientist. This role involves collecting, organizing, and interpreting statistical information to empower both internal colleagues and external clients in making informed decisions KEY RESPONSIBILITIES:Interpret data, analyze...

  • IT Service Desk Analyst

    4 days ago

    Metro Manila, Philippines Expand Force IT Solutions Inc. Full time

    To administer, monitor, and maintain client’s IT infrastructure, as well as, responding and troubleshooting to system generated incidents. To evaluate problems, generate reports, interact with assigned technicians, and observe problems closely until they are resolved.Job Responsibilities:Provide level 1 support for both internal and external clients.Track...

  • Revenue Audit Officer

    2 weeks ago

    Metro Manila, Philippines MegaXcess IT Solutions Inc. Full time

    JOB SUMMARYThe Revenue Audit Officer (RAO) correlates and reconciles transactional and financial data from various sources to create accurate reports to be sent to 3rd party clients.  These reports are sent on a daily, weekly and monthly basis.As part of this data management the RAO role is also to spot, profile and flag variances in the data sets and...

  • L2 Support Technician

    3 days ago

    Metro Manila, Philippines First Focus IT PL Full time

    First Focus is Australia's best Managed Service Provider (MSP), with a team of over 300 technical professionals across offices in Australia, New Zealand and the Philippines. We have grown consistently and profitably for over 15 years, and we're continuing to win new clients and challenge ourselves to rise to new heights.We have just started the search for...

  • Level 2 Service Desk

    7 days ago

    Metro Manila, Philippines IT by Design Philippines Inc. Full time

    Level 2 Service Desk acts as intermediaries between their organization and its clients by continuing to take ownership of the problem and ensuring that it has been appropriately reordered, prioritized, and resolved within the defined service-level agreements (SLAs) Responsibilities• Desktop operating system maintenance, troubleshooting, and diagnosis•...

  • Patient Care Support

    1 week ago

    Metro Manila, Philippines ESOL IT SERVICES INC. Full time

    Job Description: This role involves skilled consecutive first-person interpretation. You'll work under direct supervision, following clear policies and procedures. You’ll provide translation support between doctors and patients based in the US.Job Requirements:Willing to be deployed in Cyberjaya, Malaysia.The company will cover airfare and provide one...

  • IT Service Desk

    3 weeks ago

    Metro Manila, Philippines IT by Design Philippines Inc. Full time

    Location: Philplans Corporate Center | Penthouse Floor (BGC, Taguig City)Set Up: Work Onsite (Mondays to Friday)Schedule: Night Shift/Graveyard (8PM - 5AM)Responsibilities:Desktop operating system maintenance, troubleshooting, and diagnosisDesktop connectivity troubleshootingApplication installation and supportPrinter installation and supportClient VPN...