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Junior Service Delivery Manager
2 weeks ago
Primary
Duties:
- Developing
positive relationships with customers. - Identify
up-sell and cross-sell opportunities. - Close
coordination with solutions architects, delivery managers, and account
managers. - Crafting
service delivery structure and processes using industry standard best
practices. - Leading
the service delivery team, managing conflict, and ensuring the team's processes
and tasks are carried out efficiently. - Ensuring
all customer commitments are delivered in a timely manner.
Qualifications/Requirements
- Bachelor's Degree in ComputerScience, Information Technology, or equivalent.
- Must have at least 1 year of experience
as a Junior Service Delivery Manager. - ITILv4 certification is a plus.
Summary of role requirements:
- Looking for candidates available to work:
- Monday: Morning, Afternoon
- Tuesday: Morning, Afternoon
- Wednesday: Morning, Afternoon
- Thursday: Morning, Afternoon
- Friday: Morning
- 1 year of relevant work experience required for this role
- Working rights required for this role
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