Administrative Officer IV

2 weeks ago


Makati City, National Capital Region, Philippines Credit Information Corporation Full time

Position: ADMINISTRATIVE OFFICER IV (LEGAL - DISPUTE)Place of Assignment: Office of the President - LegalMonthly Rate: Php 31,320Mode of Employment: Contract of ServiceNo. of Vacancy: Two (2)

Opening Date: MAY 14, 2024Closing Date: MAY 24, 2024

Qualification Standards:Education: Bachelor's Degree preferably in Legal Management, AB English, AB Communications, Political Science, or other allied courses relevant to the positionExperience: At least one (1) year of relevant experienceTraining: At least four (4) hours of relevant trainingEligibility: Preferably with Career Service (Professional) EligibilityCompetencies: Exemplifying Integrity and Professionalism, Strategic and Systems Thinking, Delivering Excellent Results, Fostering Teamwork, Building Collaborative and Inclusive Working Relationships, Nurturing a High Performing Organization

Job Responsibilities

Main Functions:

1. Managing the operations of the Fresh Desk related to the Dispute Resolution Process and other related queries;

2. Drafting and issuing Resolutions on the Disputes filed by Disputers;3. Coordinating Dispute cases with the Submitting Entities and its Dispute Resolution Contact Person and

4. Responsible for the maintenance of the Excel sheet containing the list of Online Dispute Resolution

Process Cases and reminding the Legal Service Officer IV and Legal Assistant IV of any pending issues/dispute cases;

5. Assisting Attorney III with the recent updates and status of disputes to be submitted to the CIC;6. Processing the submission details given by the Submitting entities to the CIC portal for the validation

and resolution of the disputes filed;7. Monitoring the progress of disputes with respect to a specific submitting entity, as assigned; and 8. Administrative tasks such as preparation of monthly GLOBE SOA certification of OBD and OP-Legal,

collation of IPCR, assisting the OP-Legal with respect to the approval of leave, and other relevant tasks.9. Ensure all transactions, operations, policies, and procedures of the CIC are valid, binding, and

enforceable under any court of law;10. Perform other functions as may be assigned.

Support Functions:

11. Provide recommendations on the enhancement of CIC's online dispute resolution process;12. Evaluating existing policies and procedures and, if warranted, in the development and revision thereof;13. Conduct research in all legal fields of interest of the company and promptly respond to legal

issues/concerns;14. Production of reports on any newly passed laws as well as orders and issuances of various government

agencies that have a potential impact on credit reporting;15. Review and draft contracts, memoranda, office orders, and other corporate documents;16. Update, manage, and secure the integrity of documentation and ensure that the company's interests are

protected under the law;17. Updating, managing, and securing the integrity of documentation of SEs communication relevant to their

compliance;18. Conducting fact-finding measures based on available resources submitted to verify the non-compliance

issues of SEs;19. Planning, executing, and managing compliance testing, including developing control matrices,

identifying control points, designing and carrying out test procedures, identifying the root cause, reporting results, and reviewing work papers; and

20. Identifying opportunities to enhance the efficiency and effectiveness of the Compliance Monitoring program and participate in ad hoc assignments;

21. Assist in the conduct of administrative investigations or hearings involving an erring employee; and in the drafting of decisions; and

22. Perform other functions as may be assigned.

Interested and qualified applicants should signify their interest in writing. Kindly address your application letter to:

President and CEOHuman Resource Management Officer IVOffice of the President

Submit the following documents, ALL IN PDF FORMAT to the provided link NOT LATER THAN the CLOSING DATE provided in this job posting:

1. Letter of Intent (addressed to the CIC President and CEO);2. Fully accomplished Personal Data Sheet (PDS) with a recent passport-size picture (CS Form No. 212,

Revised 2017) and;3. Work Experience Sheet (WES) which can be downloaded at ;4. Performance rating in the present position for one (1) year;5. Copy of certificate of eligibility/rating/license (if applicable);6. Copy of Transcript of Records (TOR);7. Copy of Diploma; and8. Copy of Training Certificates

Document file name format:[Last name, First name, MI] - [Type of document] - [Position being applied for]

NOTE: ONLY APPLICATIONS SENT THROUGH THE ABOVE-MENTIONED LINK WITH COMPLETEREQUIREMENTS SHALL BE ENTERTAINED.

Credit Information Corporation welcomes diversity and inclusive workplace thus we do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, disability status, or any other applicable characteristics protected by law.


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