Accounts Receivable/Payable Specialist for Awesome CX by Transcom Davao City

Bookkeeping & Small Practice Accounting (Accounting)

Full time

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Awesome CX by Transcom is looking for talented individuals like you to join our awesome team Be a Wellness Coach for our Awesome CX by Transcom Davao site. This role's responsibilities will encompass a broad range of financial activities, from preparing detailed financial statements to preparing the annual audit process. Additionally, as an Accounts Receivable Specialist, you will be responsible for collecting payments for MDB Co. For this role, you will use your communication and reconciliation skills to investigate, dispute and resolve all invoice discrepancies and chargebacks from our customers. You will also post customer payments by recording settled transactions from direct-to-consumer websites, payments received via Wire/ACH, credit card, and check deposits. You will apply payments to corresponding invoices to maintain, track, and report on account balances. This position will give you exposure to run reports, provide analysis, and manage account balances.

Join our Awesome CX by Transcom Family as a Accounts Receivable/Payable Specialist

Specific duties include but not limited to the following tasks:

• Prepare monthly, quarterly and annual financial statements and reports for management and external stakeholders.
• Prepare the annual audit process, liaising with external auditors and ensuring compliance with GAAP standards.
• Develop and maintain financial models to provide key insights and forecasts on profitability, cash flow, and growth opportunities.
• Perform account reconciliations, variance analysis, and other regular closing tasks.
• Ensure accuracy and regulatory compliance for tax filings and reporting.
• Analyze financial data to influence business decisions and strategy.
• Evaluate accounting policies and procedures and suggest improvements where applicable.
• Manage accounts payable functions and managing end to end accounts payable work including processing vendor invoices, reviewing pending payments, and managing supplier relationships.
• Complete General Ledger ownership
• Manage a team of staff accountants and accounting clerks.
• Stay current on accounting regulations and legislation.
• Process and post daily incoming payments (Check, ACH, credit card, and Wire).
• Assist with credit approvals, orders releasing, and credit memo creation.
• Provide collection assistance and resolve all past-due discrepancies with customers.
• Manage all chargebacks/disputes for resolution.
• Reconcile customers' accounts and send out weekly statements.
• Provide weekly/monthly AR reports for management review.
• Daily AR aging review and analysis.
• AR account management with Sales team for reconciliation.
• Assist with audits' requirements.

What we are looking for:

To be successful in this role you must...

• Bachelor's degree in Accounting or Finance required; CPA designation preferred.
• 2-3 years of experience in an accounting role, ideally within wholesale distribution
• Expert knowledge of GAAP standards and financial reporting
• Strong leadership abilities and experience managing an accounting team.
• High proficiency in Microsoft Excel and accounting software (Navision, Databricks, Sigma, and Concur experience a plus)
• Excellent written and verbal communication skills
• Sharp analytical thinking and complex problem-solving skills
• High attention to detail and accuracy
• Minimum 2 years of experience in AR.
• Proficiency in MS Office, especially Microsoft Excel.
• Strong interpersonal communication skills.
• Wholesales industry experiences with big e-retailers a plus.

What Life at Awesome CX by Transcom is like

Awesome CX by Transcom inclusive culture is rooted in wellness & fun. Culture doesn't equal perks We've got great amenities, suited to every need. You'll be hard pressed to find a company that doesn't say they have great culture, so what makes us different?

At Awesome CX by Transcom, we want to take care of our greatest assets, our people We are sure to prioritize the whole person, not just their professional life, but their personal one as well. Knowing that happy and healthy employees make top performers.

The health and well-being for all Awesome CX by Transcom team members is, and will remain, our greatest priority. Accessibility to health care means an onsite care center, STD testing, as well as insurance equality for everyone to ensure that every person has peace of mind.

One of our core values is "good vibes". We like to think that we provide an awesome environment to support as many good days as possible. However, on the inevitable, yet occasional bad days, we offer resources such as an in-house psychologist, mental health courses, as well as a dance and yoga studio to help give our team a boost.

Free daycare facilities give our teams one less thing to worry about while at work. By providing a safe place for kids to learn, play, and grow, Awesome CX by Transcom helps the parents on our teams focus on their work knowing their kids are well taken care of.

True to our value of "Keeping It Real" we encourage our team members to come as they are and be their authentic selves at work. We celebrate each other's differences, whether that is by honoring a cultural holiday or celebrating Pride month

Career Development - At Awesome CX by Transcom, we look to support our customer experience specialists just as much as they are committed to supporting your customers. A vast variety of training and education give our agents the tools they need to thrive and succeed.

Awesome Cares - community involvement and charitable contributions The importance of giving back to our community is embedded in our DNA, which is why one of our values is "Do the right thing". We take responsibility for the impact we can make on our brands, our people, and our planet.

Fun:

At Awesome CX by Transcom we work hard, we play harder After all, what's life without a little fun? We believe that a culture that creates long lasting happiness is a culture that delivers client results. Our in-office amenities and team building excursions contribute to Awesome CX by Transcom's cool-ture.

Work doesn't have to be boring... We bring the fun to the workplace...

• Life size chess board
• Dance and yoga studio
• Pingpong tables
• Cafes

Our teams are more like family. That's in large part due to our team building events and off site excursions. From fun happy hours after work, to amazing sightseeing trips, there's so much we have to offer to bond our team together.

Year end party - honestly, we can't even explain it. You'd have to see it to believe it. This is an unforgettable time of year for our teams to get together and celebrate their accomplishments.

Dog friendly office spaces. Our workspaces are so fun your furry friends will even want to join, and they're welcome. Just think about it - bring your dog to work every day, everyday

Our dedication to ensuring employee happiness goes above and beyond. And by that, we mean that we have a whole happiness team whose job is to bring joy into the office. From celebrating team members' birthdays, to recognizing amazing accomplishments, the happiness team is there to put a smile on everyone's face

Transcom is a global customer experience specialist, providing customer care, sales, technical support and credit management services through our extensive network of contact centers.

We are 30,000 customer experience specialists at 69 contact centers across 26 countries, delivering services in 33 languages to international brands in various industry verticals.

Whether onshore, offshore or near shore, we are uniquely focused on delivering outstanding customer experiences, driving satisfaction, brand loyalty and additional sales while also adding insights and value to our clients' business operations.

Transcom has been in the Philippines since 2007. We currently have facilities located in Pasig, Iloilo, Bacolod and Davao.

Transcom is a global customer experience specialist, providing customer care, sales, technical support and credit management services through our extensive network of contact centers.

We are 30,000 customer experience specialists at 69 contact centers across 26 countries, delivering services in 33 languages to international brands in various industry verticals.

Whether onshore, offshore or near shore, we are uniquely focused on delivering outstanding customer experiences, driving satisfaction, brand loyalty and additional sales while also adding insights and value to our clients' business operations.

Transcom has been in the Philippines since 2007. We currently have facilities located in Pasig, Iloilo, Bacolod and Davao.

Perks and benefits

Medical

Miscellaneous allowance

Education support

Loans

Sports (e.g. Gym)

Parking

Vision

Child Care Center, Scholarship Program, Retirement

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