Executive Assistant

Executive Assistant for Awesome CX by Transcom - Davao City

Awesome CX by Transcom is looking for talented individuals like you to join our awesome team Be an Executive Assistant for our Awesome CX by Transcom Davao site. This role is responsible for performing advanced administrative, secretarial, and clerical functions as well as special projects. This role will also be responsible for maintaining confidentiality of the most sensitive and confidential corporate information.

Join our Awesome CX by Transcom Family as an Executive Assistant

As a fast-paced, entrepreneurial startup, we are seeking an Executive Assistant to support our CEO. This role is pivotal in optimizing our CEO's effectiveness by managing administrative tasks, enhancing communication, and ensuring smooth operations within our dynamic team.

A day the life - Get ready to think big, work smart and shine bright

• Research projects and power point presentation building with full guidance given.
• Oversee executive level calendars including coordinating, scheduling, planning meetings, appointments and conferences using google, zoom, and Asana; review and disposition email and printed mail. Compose correspondence and other materials as requested.
• Take pdf information and put in excel form.
• Book travel, order food, make reservations – all for Cravings events or employee personal events.
• Appropriately maintain files, expense reports, and other forms
• Research personal tasks – examples: day care, travel restaurants, best spas, or other
• Ensure employees are prepared for meetings, especially for all executive level meetings; coordinate routine to large scale executive-level meetings and events, including department and division all hands meetings; recognition activities; interface with all levels of personnel, including officers, executives, senior management,
• Research, recommend, and implement appropriate courses of action/best practices on administrative matters.
• Collect data, analyze, draft, proofread, edit, and format documents, spreadsheets, and reports (including charts and tables); provide support for special projects or assignments; prepare agendas, monitor, track, and follow up on action items with department staff to ensure completion and commitment to deadlines.
• Assistant is expected at all times to - support department executive and management as assigned; maintain strict confidentiality of sensitive and private information in a responsible manner; work independently and in a team environment; display excellent interpersonal skills and convey a positive and professional image; exercise initiative, discretion, and use good judgment; maintain a high level of attention to detail and quality of work; work effectively and accurately on diverse and concurrent assignments in an environment with frequent interruptions, changing priorities, and tight operating deadlines to carry out. administrative activities or processes from start to finish with all the necessary follow-through to ensure proper time management goals are met.
  

What we are looking for:

To be successful in this role you must...

• 3 years of experience performing advanced administrative, secretarial, and clerical functions in a fast-moving startup environment.
• 5 years of experience working and communicating with executive level officers and external third parties.
• 3 years of experience managing executive-level calendars, including making travel arrangements and coordinating routine to executive-level meetings and events (e.g., setting-up conference calls, and preparing presentations and materials).
• Experience using Asana.
• Excellent interpersonal skills and ability to convey a positive and professional image.
• Creative thinker
• Open to change
• Can-do attitude, willing to speak up and challenge old ways of doing things.
• Collaborative teamwork and leadership, partner to the leadership team
• Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook
• Experience maintaining highly confidential information that has department and/or corporate impact.
  

What Life at Awesome CX by Transcom is like

Awesome CX by Transcom inclusive culture is rooted in wellness & fun. Culture doesn't equal perks We've got great amenities, suited to every need. You'll be hard pressed to find a company that doesn't say they have great culture, so what makes us different?

At Awesome CX by Transcom, we want to take care of our greatest assets, our people We are sure to prioritize the whole person, not just their professional life, but their personal one as well. Knowing that happy and healthy employees make top performers.

The health and well-being for all Awesome CX by Transcom team members is, and will remain, our greatest priority. Accessibility to health care means an onsite care center, STD testing, as well as insurance equality for everyone to ensure that every person has peace of mind.

One of our core values is "good vibes". We like to think that we provide an awesome environment to support as many good days as possible. However, on the inevitable, yet occasional bad days, we offer resources such as an in-house psychologist, mental health courses, as well as a dance and yoga studio to help give our team a boost.

Free daycare facilities give our teams one less thing to worry about while at work. By providing a safe place for kids to learn, play, and grow, Awesome CX by Transcom helps the parents on our teams focus on their work knowing their kids are well taken care of.

True to our value of "Keeping It Real" we encourage our team members to come as they are and be their authentic selves at work. We celebrate each other's differences, whether that is by honoring a cultural holiday or celebrating Pride month

Career Development - At Awesome CX by Transcom, we look to support our customer experience specialists just as much as they are committed to supporting your customers. A vast variety of training and education give our agents the tools they need to thrive and succeed.

Awesome Cares - community involvement and charitable contributions The importance of giving back to our community is embedded in our DNA, which is why one of our values is "Do the right thing". We take responsibility for the impact we can make on our brands, our people, and our planet.

Fun:

At Awesome CX by Transcom we work hard, we play harder After all, what's life without a little fun? We believe that a culture that creates long lasting happiness is a culture that delivers client results. Our in-office amenities and team building excursions contribute to Awesome CX by Transcom's cool-ture.

Work doesn't have to be boring... We bring the fun to the workplace...

• Life size chess board
• Dance and yoga studio
• Pingpong tables
• Cafes

Our teams are more like family. That's in large part due to our team building events and off site excursions. From fun happy hours after work, to amazing sightseeing trips, there's so much we have to offer to bond our team together.

Year end party - honestly, we can't even explain it. You'd have to see it to believe it. This is an unforgettable time of year for our teams to get together and celebrate their accomplishments.

Dog friendly office spaces. Our workspaces are so fun your furry friends will even want to join, and they're welcome. Just think about it - bring your dog to work every day, everyday

Our dedication to ensuring employee happiness goes above and beyond. And by that, we mean that we have a whole happiness team whose job is to bring joy into the office. From celebrating team members' birthdays, to recognizing amazing accomplishments, the happiness team is there to put a smile on everyone's face

Transcom is a global customer experience specialist, providing customer care, sales, technical support and credit management services through our extensive network of contact centers.

We are 30,000 customer experience specialists at 69 contact centers across 26 countries, delivering services in 33 languages to international brands in various industry verticals.

Whether onshore, offshore or near shore, we are uniquely focused on delivering outstanding customer experiences, driving satisfaction, brand loyalty and additional sales while also adding insights and value to our clients' business operations.

Transcom has been in the Philippines since 2007. We currently have facilities located in Pasig, Iloilo, Bacolod and Davao.

Transcom is a global customer experience specialist, providing customer care, sales, technical support and credit management services through our extensive network of contact centers.

We are 30,000 customer experience specialists at 69 contact centers across 26 countries, delivering services in 33 languages to international brands in various industry verticals.

Whether onshore, offshore or near shore, we are uniquely focused on delivering outstanding customer experiences, driving satisfaction, brand loyalty and additional sales while also adding insights and value to our clients' business operations.

Transcom has been in the Philippines since 2007. We currently have facilities located in Pasig, Iloilo, Bacolod and Davao.

Perks and benefits

Medical

Miscellaneous allowance

Education support

Loans

Sports (e.g. Gym)

Parking

Vision

Child Care Center, Scholarship Program, Retirement

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