BPO Team Manager

Responsibilities:Facilitate the development of agent performance by conducting individual coaching sessionsEvaluate interactions (phone, chat, and/or e-mail) every week for all team members to identify and prioritize agent strengths and developmental opportunitiesCommunicate and teach product updates, behavior gaps, call drivers or system issuesActively...

Work Set up: Onsite, CebuStart Date: June 03, 2024Major requirement: previous experience as a team lead with sales in bpo for at least 12 months.Job Description:We are seeking a highly motivated and experienced Team Leader to oversee our BPO team. The ideal candidate will have a strong background in sales, a proven track record of meeting and delivering...

ALDESA BPO Inc. is the strategic partner and sole source provider to Alder and Cove, two of the fastest-growing commercial and residential security and home automation companies in the United States. Both companies are the largest privately held, residential security companies in the United States, bringing solutions and enhancing customer experience during...

We are seeking a skilled and experienced Web Developer Manager to lead our team of web developers in creating, maintaining, and optimizing web-based applications and sites.Responsibilities:Team Leadership and Management:Lead, mentor, and manage a team of skilled web developers, fostering a collaborative and supportive work environment.Set clear goals and...

Overview:We are seeking a skilled and experienced Web Developer Manager to lead our team of web developers in creating, maintaining, and optimizing web-based applications and sites.Responsibilities:Team Leadership and Management:Lead, mentor, and manage a team of skilled web developers, fostering a collaborative and supportive work environment.Set clear...

Operations Manager - Live Broadcasting Team Job Industry Marketing and Advertising Job Type Full-Time Experience Level Mid-Senior Level Date Posted Job Location MSY Tower, Cebu CityCebu City6000Cebu菲律宾 Company Information AOOA Racing BPO CPOMSY Tower, Cebu CityCebu City, Cebu6000Website: The company is the marketing company of the car caliper...

Job Title: Operations ManagerCompany Overview:TGS BPO Incorporated is a leading outsourcing firm dedicated to providing exceptional services to our clients. We are excited to partner with a company that specializes in buying, selling, and distributing a wide variety of goods, commodities, wares, and merchandise. The client aims to help customers save money,...

Engineering - Software (Information & Communication Technology) InspireX's strategy in the Audio Visual (AV) space is focused on delivering innovative software solutions tailored to the unique needs of the professional AV industry. By leveraging cutting-edge technologies and a deep understanding of AV systems, InspireX helps clients enhance their product...

Job title: Team LeaderProcess: Medical DeviceWork set-up: Night and shifting schedule, work onsiteLocation: CebuSalary range: 25K - 32KRequirements: Excellent communication skills Bachelor of Science in Nursing or Pharmacy or any allied science courses 3-4 years of work experience in MEDICAL DEVICE COMPLAINTS HANDLING With team management of at least 2 years...

Supervisors/Team Leaders (Call Centre & Customer Service) Full time Add expected salary to your profile for insights Team Leader drives the operation and ensure team is meeting targets (performance, productivity, quality). He/she coaches, facilitates, solves work problems and participates in the work of the team.Your ResponsibilitiesProvide information to...

We are looking for a Team Lead to join our team and oversee, mentor, and inspire a team of customer service representatives who handle inbound and outbound calls, emails, and chats from clients and customers. You will be responsible for managing the team's performance, providing feedback and coaching, resolving issues and complaints, and ensuring customer...

From Maple Leaf to Cebu: Proudly Cebuano, Uniquely CanadianJoin Our Canadian-Inspired Team in Cebu: Embrace Excellence TogetherWho We Are:Welcome to ContactPoint 360, the world's fastest-growing global BPO.At our roots, we are a Canadian privately-owned family company where entrepreneurial spirit and cherished family values come together. With 8 years of...

Account & Relationship Management (Sales) We are seeking an experienced and highly motivated Operations Manager to join our client, a leading insurance company. The ideal candidate will have a strong background in managing sales and accounts teams, overseeing renewal policy administration, and ensuring compliance with US insurance enrollment and renewal...

The HR Manager shall play a critical role in supporting the organization's human resources functions. Shall be responsible for assisting with various HR activities, ensuring compliance with HR policies and regulations and contributing to a positive workplace culture.Requirements-Ability to maintain confidentiality and handle sensitive informationIntegrity...

Job descriptionWe are seeking a Client Services Staff to join our team. The ideal candidate should have a minimum of 1 year experience as a client-facing staff in a Business Process Outsourcing (BPO) or Virtual Assistant (VA) setting. Above-average communication skills, both written and verbal, are essential for this role.Qualifications Minimum of 1 year of...

Central Asia BPO Services/OPKO Finance, an Accounting and Outsourcing company, is born out of the need for appropriate resources for the development of international companies. During the last 30 years, the founder of OPKO Finance has accompanied its clients in PRC, Hong Kong, Singapore, Dubai, and Philippines. through the establishment of overseas...

Job descriptionWe are seeking a Client Services Staff to join our team. The ideal candidate should have a minimum of 1 year experience as a client-facing staff in a Business Process Outsourcing (BPO) or Virtual Assistant (VA) setting. Above-average communication skills, both written and verbal, are essential for this role.QualificationsMinimum of 1 year of...

The HR Manager shall play a critical role in supporting the organization's human resources functions. Shall be responsible for assisting with various HR activities, ensuring compliance with HR policies and regulations and contributing to a positive workplace culture.RequirementsAbility to maintain confidentiality and handle sensitive informationIntegrity and...

The HR Manager shall play a critical role in supporting the organization's human resources functions. Shall be responsible for assisting with various HR activities, ensuring compliance with HR policies and regulations and contributing to a positive workplace culture. Requirements Ability to maintain confidentiality and handle sensitive informationIntegrity...

Bookkeeping & Small Practice Accounting (Accounting) Central Asia BPO Services/OPKO Finance, an Accounting and Outsourcing company, is born out of the need for appropriate resources for the development of international companies. During the last 30 years, the founder of OPKO Finance has accompanied its clients in PRC, Hong Kong, Singapore, Dubai, and...