![Newport World Resorts](https://media.trabajo.org/img/noimg.jpg)
Front Office Associate
2 weeks ago
Front Office & Guest Services (Hospitality & Tourism)
The Front Office Associate is responsible with answering and attending to internal and external phone calls, emails and queries of guests inquiring in Holiday Inn Express.
RESPONSIBILITIES
- Print daily reports as reference for the day's activities such as arrival list, departure list, in-house guest list, VIP list, guest traces and others
- Read the endorsement logbook and attend briefing before shifts
- Check applicable room rates and promos to be offered for the day
- Prepare registration collaterals such as registration cards, breakfast coupons, promotional items and guest amenities
- Request guests to fill out registration card completely to get personal information for hotel reference
- Register guests and assign room to guests
- Issue, secure and control issuance of room keys
- Work in conjunction with the bell staff to assist guests to their rooms
- File, update and store registration cards and its information to the hotel system
- File guest receipts to use as reference of charges upon departure
- Answer various questions and inquiries from guests
- Handle cashiering duties such as checking guest accounts; accept deposits, collect payment, post charges and issue receipts
- Process foreign currency exchange for guests
- Check guest accounts and identify high balances
- Inform guests of high balances and offer pre-settlement
- Balance and ensure that credit card settlements for the day are correctly settled
- Properly endorse, count, receive or turnover cash float, guest deposits and other monetary items to the next shift
- Arrange amenities to be sent to rooms in the absence of a Guest Relation Officer
- Make reservations through phone or at the front desk in the absence of a Reservations Agent
- Run various reports on the computer for night audit
- Perform concierge duties on a situation basis
- Act as support group and guide to Bell Service and Telephone Operator
QUALIFICATIONS
- Graduate of a Bachelor's degree in Hotel and Restaurant Management, Tourism or equivalent
- Experience as a Front Office Associate in a 3-star-hotel is an advantage
- Has excellent interpersonal and customer service skills
- Able to interact with customers of different personalities/nationalities
- Can work effectively in a team
- Able to build harmonious working relationship with peers and superiors
- Adaptable and can handle stressful and high pressure situations
- Proficient in MS Office and Google Suite
What's your expected monthly basic salary?
Do you have customer service experience?
How many years of hotel management experience do you have?
Newport World Resorts (NWR) is the first integrated tourism hub in the Philippines that is fast shaping up to become the most exciting destination in the country.
NWR breaks new ground in the Philippines by combining lodging brands, restaurants, gaming facilities, entertainment spots and a luxury mall in one grand destination.
Asia's newest playground is located in Newport City, a modern live-work-play community and the first tourism economic zone in the Philippines, just across Terminal 3 of the Ninoy Aquino International Airport and adjacent to the Villamor Golf Course.
It also features the upscale Newport Mall which boasts of shops and boutiques for international luxury brands, high end cinemas, dining outlets, and the Newport Performing Arts Theater, a 1,500-seat venue for local and international artists and productions.
Newport World Resorts (NWR) is the first integrated tourism hub in the Philippines that is fast shaping up to become the most exciting destination in the country.
NWR breaks new ground in the Philippines by combining lodging brands, restaurants, gaming facilities, entertainment spots and a luxury mall in one grand destination.
Asia's newest playground is located in Newport City, a modern live-work-play community and the first tourism economic zone in the Philippines, just across Terminal 3 of the Ninoy Aquino International Airport and adjacent to the Villamor Golf Course.
It also features the upscale Newport Mall which boasts of shops and boutiques for international luxury brands, high end cinemas, dining outlets, and the Newport Performing Arts Theater, a 1,500-seat venue for local and international artists and productions.
Show more
Perks and benefits
Medical
Miscellaneous allowance
Education support
Loans
Sports (e.g. Gym)
Parking
Vision
Don't provide your bank or credit card details when applying for jobs.
Researching careers? Find all the information and tips you need on career advice.
#J-18808-Ljbffr-
Customer Care Associate
2 weeks ago
Zamboanga City, Zamboanga Peninsula, Philippines Newport World Resorts Full timeThe Customer Care Associate is responsible for providing timely assistance and feedback to customers with their inquiries and concerns raised via SMS, call, email or chat.RESPONSIBILITIESAnswer phone calls and attend to live chat pertaining to general inquiries such as but not limited to casino events, theater shows, live concerts, movie screening time,...
-
Administrative Associate
2 weeks ago
Zamboanga City, Zamboanga Peninsula, Philippines Newport World Resorts Full timeAdministrative Assistants (Administration & Office Support) Full time Add expected salary to your profile for insights The Administrative Associate is responsible for providing administrative support to ensure effective and efficient office operations and delivery of office services.RESPONSIBILITIESWork Permit and VisaAssists the Admin Manager to prepare...
-
Accounting Associate
2 weeks ago
Zamboanga City, Zamboanga Peninsula, Philippines Jetti Petroleum Inc. Full timeThe Accounting Associate is in charge of retail station audit for one's assigned area. This shall include monitoring of sales, collections, inventory, and operating expenses.Assists the Accounting Officer in monitoring and reconciliation of daily retail station sales and collections, daily retail station product inventory movement.Prepares and submits weekly...
-
Promotions Associate
2 weeks ago
Zamboanga City, Zamboanga Peninsula, Philippines Newport World Resorts Full timeThe Promotions Associate is responsible for assisting in the conceptualization, planning, implementation, and evaluation of property wide gaming promotions designed to meet the company's business objectives and general traffic, revenue and exposure to NWR.RESPONSIBILITIESAssist in the conceptualization and planning of gaming promotions, based on the...
-
Bill Review Services Associate III
2 weeks ago
Zamboanga City, Zamboanga Peninsula, Philippines Conduent Full timeThrough our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is...
-
Bank Teller/Sales and Service Associate
2 weeks ago
Zamboanga City, Zamboanga Peninsula, Philippines Philippine National Bank Full timeBank Teller/Sales and Service Associate at Philippine National Bank | Prosple Philippines Search Jobs Search Employers Advice Top 100 Employers Forum Sign in Post job Home Employers Philippine National Bank Opportunities Philippine National Bank#7 in Banking & financial services500 - 1,000 employeesOverview ApplyJobs & Opportunities 1 ExploreEvents ...
-
Collections Quality Control Associate
2 weeks ago
Zamboanga City, Zamboanga Peninsula, Philippines Metrobank Full timePress Tab to Move to Skip to Content Link Here at Metrobank, we don't simply hire employees - we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help secure your...
-
Data Network Officer
2 weeks ago
Zamboanga City, Zamboanga Peninsula, Philippines Newport World Resorts Full timeNetworks & Systems Administration (Information & Communication Technology) The Data Network Officer is responsible for providing 2nd level support to business users. To administer and handle project related to Network Data, Telecommunication and Voice.RESPONSIBILITIESProvides 2nd level support to end-user related to network.Setup and deploys IT company...
-
Data Analytics Associate
2 weeks ago
Zamboanga City, Zamboanga Peninsula, Philippines Newport World Resorts Full timeMathematics, Statistics & Information Sciences (Science & Technology) Full time Add expected salary to your profile for insights The Data & Analytics Associate responsible for Salesforce Administrator maximizing the value of Salesforce by ensuring it is properly configured, maintained and utilized business objectives. It is also responsible for managing...
-
SPS Supervisor
2 weeks ago
Zamboanga City, Zamboanga Peninsula, Philippines Amazon Full timeJOB DESCRIPTIONSeller Support at Amazon provides candidates with an opportunity to join a diverse, multicultural team with direct partnerships across extensive worldwide locations. Amazon and Seller Support pride ourselves on growing talent and leadership from within, offering multiple career paths in areas such as people management, program management,...
-
Sales & Marketing Manager
2 weeks ago
Zamboanga City, Zamboanga Peninsula, Philippines Airbus Full timeSales & Marketing Manager page is loaded Sales & Marketing Manager Apply locations Pasay City time type Full time posted on Posted 30+ Days Ago job requisition id JR Job Description: Main FunctionsResponsible for sales of Helicopters in the assigned region and marketLead and/or participate to the Front Office team for assigned accountsDevelop and execute...
-
Credit Associate 19
2 weeks ago
Zamboanga City, Zamboanga Peninsula, Philippines Polytechnic University of the Philippines Full timeResponsible in creating/updating of customer information file (CIF), conducts credit and documentation review, processing of documents prior to implementation or booking of approved corporate and commercial loans, trade, and other duties as may be assigned. Duties and Responsibilities:Qualifications:Must be a graduate of any business-related courseWith good...
-
SSC Finance Associate
2 weeks ago
Zamboanga City, Zamboanga Peninsula, Philippines oilandgas Full timeThe team is under Global Finance of Vestas Shared Service Centre.Finance Shared Service Center comprised of various Finance functions that support Vestas globally. These functions include Purchase to Pay, Travel and Expense, Account to Report, Cash Management, Compliance, Fixed Assets, Intercompany, Costing and Inventory, Master Data Management and the...
-
Membership Ambassador
2 weeks ago
Zamboanga City, Zamboanga Peninsula, Philippines Newport World Resorts Full timeThe Membership Ambassador is responsible in overseeing membership and promotion counter activities. He/She is also responsible in managing customer service and expectation in all related matters, especially pertaining to Membership; managing all inquiries from customers either Members or Non-Members; managing intensive promotion of Membership program to...
-
Events Management Coordinator
2 weeks ago
Zamboanga City, Zamboanga Peninsula, Philippines Metrobank Full timePress Tab to Move to Skip to Content Link Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure...
-
Housekeeping Supervisor
2 weeks ago
Zamboanga City, Zamboanga Peninsula, Philippines Newport World Resorts Full timeThe Housekeeping Supervisor is responsible in organizing the daily housekeeping operational requirements of Public Area, Casino, F&B outlets, Offices, Theatre, Back of the house, perimeter and other areas through outsource partners. S/He coordinates with agency coordinators to ensure agreed requirements and service standards are being...
-
US Recruiter
2 weeks ago
Zamboanga City, Zamboanga Peninsula, Philippines Stefanini, Inc Full timeJoin us to co-create solutions for a better futureConduct end-to-end cycle of recruitment from opening to closing of candidate's application not limited to searching, calling, qualifying, negotiating, job offer, and placement.Provide recruiting expertise services to support the business needs of respective clients and make a difference in people's lives by...
-
Network Engineer Tier 2- LAN/WAN
2 weeks ago
Zamboanga City, Zamboanga Peninsula, Philippines Atos SE Full timePress Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Who we are.We are a team of passionate experts with a clear ambition: applying digital technology to advance what matters for our clients and society.Together we create reliable and responsive digital foundations for the world's businesses, institutions, and...
-
Front Office Associate
2 weeks ago
Angeles City, Central Luzon, Philippines KMC Savills, Inc. Full timeAbout the job Front Office Associate (Clark, Pampanga)KMC SAVILLS is the Philippines' leading full service real estate solutions provider for local and multinational business locators.POSITION: Front Office AssociateJOB QUALIFICATIONS:Bachelor's College Degree in Business Administration, Tourism/Hotel and Restaurant or other related coursesOne (1) to Two (2)...
-
Front Office Supervisor
2 weeks ago
Cebu City, Central Visayas, Philippines GOH Management Inc Full timeFront Office & Guest Services (Hospitality & Tourism) Full time Add expected salary to your profile for insights Organizes directs, and monitors daily activities of front desk associateMust be able to complete all the duties and responsibilities of the Front Desk AssociateEnsures efficient, friendly, and professional guest registration, check-out, and...
-
front office supervisor
2 weeks ago
Davao City, Davao, Philippines Erawan Philippines Full timeFRONT OFFICE SUPERVISOR (PRE-OPENING DAVAO) Front Office & Guest Services (Hospitality & Tourism) Full time Add expected salary to your profile for insights Overall in charge of the facets of the Front Office Department.Reports day to day activities of the Department to the Hotel Manager.Accomplish daily, weekly, monthly paper works/reports of the...
-
Front Office Associate
2 weeks ago
Cebu City, Central Visayas, Philippines Holiday Inn Full timeFront Office & Guest Services (Hospitality & Tourism) The Front Desk Associate is responsible of ensuring the efficient checking in and out of hotel guest throughout all stages of the guest's stay. They are concerned with the timely preparation of accurate guest billing and ensures that guest's concerns during their entire stay are well- attended to in an...
-
Front Office Manager
2 weeks ago
Cebu City, Central Visayas, Philippines Robinsons Land Corporation Full timeFront Office & Guest Services (Hospitality & Tourism) The Front Office Manager is tasked to ensure that the Front Office shifts are run efficiently, providing outstanding guest service, assisting the Front Office associates and maintaining a calm and professional environment at all times.ESSENTIAL SKILLS:FlexibilityGood interpersonal skillsAttention to...
-
Assistant Front Office Manager
3 months ago
Pasay City, Philippines Conrad Manila Full timeDescriptionAn Assistant Front Office Manager assists in supervising the Front Office Team to ensure that Team Members are prepared and well-informed to deliver Guests an exceptional experience from check-in through check-out. What will I be doing?As Assistant Front Office Manager, you will assist in supervising the Front Office Team to ensure that Team...
-
Assistant Front Office Manager
3 months ago
Pasay City, Philippines Hilton Full timeAn Assistant Front Office Manager assists in supervising the Front Office Team to ensure that Team Members are prepared and well-informed to deliver Guests an exceptional experience from check-in through check-out. What will I be doing?As Assistant Front Office Manager, you will assist in supervising the Front Office Team to ensure that Team Members are...
-
Front Office Bellman
1 month ago
Quezon City, Philippines Marivent Hotels and Resorts Inc. Full timeDuties and Responsibilities: 1. Welcoming the hotel guests and direct them to the check-in desk 2. Show the checked in guests to their rooms, make sure that everything in the room is in order (check the lights, ventilation, and heating. 3. If any equipment is not working properly, report this to the maintenance department so that it can be repaired 4....
-
Front Office Bellman
4 weeks ago
Quezon City, Philippines Marivent Hotels and Resorts Inc. Full timeDuties and Responsibilities: 1. Welcoming the hotel guests and direct them to the check-in desk 2. Show the checked in guests to their rooms, make sure that everything in the room is in order (check the lights, ventilation, and heating. 3. If any equipment is not working properly, report this to the maintenance department so that it can be repaired 4....
-
Front Office Bellman
2 weeks ago
Quezon City, National Capital Region, Philippines Marivent Hotels and Resorts Inc. Full timeDuties and Responsibilities:Welcoming the hotel guests and direct them to the check-in deskShow the checked in guests to their rooms, make sure that everything in the room is in order (check the lights, ventilation, and heating.If any equipment is not working properly, report this to the maintenance department so that it can be repairedIntroduce the features...
-
Front Office Bellman
4 weeks ago
Quezon City, Philippines Marivent Hotels and Resorts Inc. Full timeDuties and Responsibilities: 1. Welcoming the hotel guests and direct them to the check-in desk 2. Show the checked in guests to their rooms, make sure that everything in the room is in order (check the lights, ventilation, and heating. 3. If any equipment is not working properly, report this to the maintenance department so that it can be repaired 4....
-
Front Office Bellman
1 month ago
Quezon City, Philippines Marivent Hotels and Resorts Inc. Full timeDuties and Responsibilities: 1. Welcoming the hotel guests and direct them to the check-in desk 2. Show the checked in guests to their rooms, make sure that everything in the room is in order (check the lights, ventilation, and heating. 3. If any equipment is not working properly, report this to the maintenance department so that it can be repaired 4....
-
Front Desk Officer
5 days ago
Cebu City, Philippines Noble Cebu Hotel Full timeQualification1. Bachelor's Degree2. -Expectational interpersonal skills to enhance the service standard throughout the operation.3. -Excellent verbal and written communication skills.4. -Must be able to build good rapport with the guest when they enter the hotel overall buildinga strong relationship with the guest. –5. Handle guest request and inquiries...
-
Front Office Executive Resume Sample
2 weeks ago
Quezon City, National Capital Region, Philippines Sample Templates Full timeThis resume is a sample for the post of Front Office Executive. A Front Office Executive plays a vital role for the progress of a company as all the clients or customers come in contact with the company through this. He She has to confront people with a smiling face, helping and handling the flow of people coming for various purposes in the office or the...
-
Front Office Team Leader
2 weeks ago
Quezon City, National Capital Region, Philippines Accor Hotels Full timeCompany DescriptionOverlooking the Mersey River, the Novotel Devonport boasts an unrivalled waterfront location,unique design, outstanding service andan exciting food & beverage concept.This is a new position within our team which will involve leading the team across all areas of the Front Office. No two days are the same. You are able to manage your time...
-
Front Desk Officer
2 weeks ago
Makati City, National Capital Region, Philippines TahjNsdmm Management Full timeURGENT HIRINGFRONT DESKK OFFICERLocation: Makati City/MuntinlupaQUALIFICATIONS:>Completed a minimum of 4 years bachelor's Degree holder of Hotel and Restaurant Management, Tourism, Mass Communications and other similar program>With frontline experience in a hotel or high-end residential building is a plus>With proven work or intership experience abroad>open...
-
Front Office Agent
6 days ago
Pasay City, Philippines Hilton Manila Full timeDescriptionWith thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the...
-
Senior Front Desk Associate
2 weeks ago
Quezon City, National Capital Region, Philippines Remedy Skintech, Inc Full timePosted 13 days ago and deadline of application is on 20 JunRecruiter was hiring 2 days agoJob DescriptionThe Front Desk Associate is responsible for performing tasks to support the day-to-day operations of the company. She will be responsible for assisting and managing the concerns of the new and existing clients and will help achieve the sales target set by...
-
IT Associate
2 weeks ago
Quezon City, National Capital Region, Philippines RAMTECH OFFICE Full timeJob Descriptions:Responsibilities for this position may include but are not limited to:Handles first level calls and performs problem resolution for three "class of Trades" (NA Company Owned and Operated Stores, NA Franchise, and Canada Commission Agents). Support and resolve stores Back Office Systems issues related to hardware and software applications,...
-
Receptionist/Front Desk Office/Concierge
2 weeks ago
Makati City, National Capital Region, Philippines TahjNsdmm Management Full timeURGENT HIRINGReceptionist/Concierge/Front Desk Officer/Lounge AttendantLocation: Ayala Center, Makati/Taguig/BGC/Pampanga/Pasay/Zambales/PasigSalary: 15000php phpQUALIFICATIONS:> 4 years Bachelor's/College Degree Holder (Preferrably in Hospitality/Hotel Management)> Previous experience as a receptionist or in a customer service role.> Excellent communication...