Front Office Supervisor

2 weeks ago


Cebu City, Central Visayas, Philippines GOH Management Inc Full time

Front Office & Guest Services (Hospitality & Tourism)

Full time

Add expected salary to your profile for insights

  • Organizes directs, and monitors daily activities of front desk associate
  • Must be able to complete all the duties and responsibilities of the Front Desk Associate
  • Ensures efficient, friendly, and professional guest registration, check-out, and telephone service; supervise front guest service agents to ensure that established procedures are followed
  • Cross Check all billing instructions are correctly updated
  • Establishes procedures, prepares, and coordinates schedules, and expedites workflow
  • Familiar with Emergency Procedures and Safety onboard and adherence thereof
  • Assists with hiring, training, motivating, and rewarding front desk agents
  • Reviews current day's expected arrivals and checks all VIP and special request reservations to ensure that they are pre-registered, blocked properly and other departments are notified of room assignments
  • Reviews the daily room availability and informs all appropriate staff
  • Reviews status of departures daily; relays all pertinent information to front desk agents and other appropriate staff
Your application will include the following questions:

What's your expected monthly basic salary?

How many years' experience do you have as a Front Office Supervisor?

How would you rate your English language skills?

How much notice are you required to give your current employer?

Are you willing to undergo a pre-employment background check?

GOH Management Inc

Harolds Evotel formerly known as Harolds Hotel, is a hospitality business that provides an evocative experience. It presents the city's best choice for business or leisure guests.

The property started its operation on February 09, 2011 and it is situated at Gorordo Avenue Corner Rosal Street, Brgy. Kamputhaw, Cebu City. On July 25, 2022, Harolds Evotel opened its second property at Timog Ave. Quezon City.

Join our growing team and work your career with us.

#OnlyatHarolds

Harolds Evotel formerly known as Harolds Hotel, is a hospitality business that provides an evocative experience. It presents the city's best choice for business or leisure guests.

The property started its operation on February 09, 2011 and it is situated at Gorordo Avenue Corner Rosal Street, Brgy. Kamputhaw, Cebu City. On July 25, 2022, Harolds Evotel opened its second property at Timog Ave. Quezon City.

Join our growing team and work your career with us.

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