Operations Manager – Fintech

2 weeks ago


Makati City, National Capital Region, Philippines KSearch Asia Consulting, Inc. Full time

A US fintech with a contact centre in the Philippines.

JOB DESCRIPTION


• Deliver onboard training to new customers


• Operate as a point of contact for all matters specific to our customers, proactively respond to customer requests, complaints, and needs as well as issue escalations as needed


• Ensure the timely and successful delivery of solutions according to customer needs and objectives

• Communicate clearly the progress of daily/weekly initiatives to internal and external stakeholders

• Identify and grow opportunities within customer accounts and help with sales team to ensure growth attainment, conduct monthly meetings with clients to review services, resources, success and make recommendations

• Develop new business with existing clients and/or identify areas of improvement to exceed team sales quotas

JOB QUALIFICATION


• Experience working directly with customers to solve issues

• 1-3 years of experience managing client relationships within a high-volume environment

• Advanced technology skills to include:

  • Use of the Internet, Google MapsMicrosoft Excel and other office suite products
  • Knowledge of sales platform software such as "SalesForce" a plus
  • Software and/or SaaS experience is a huge plus
Start your journey to a fulfilling career right here. Apply for a position by sending us your resume today. Your dream job is just a click away
#J-18808-Ljbffr

  • Mandaluyong City, National Capital Region, Philippines Fintech News Full time

    As a Business Management Specialist at Maya, you'll be part of a dynamic team that moves at lightning speed to elevate our market share, engage customers on a profound level, and drive unrivaled revenue growth and operational efficiency across our suite of fintech products. You will be a pivotal force, leading a team of talented individuals and working...


  • Makati City, National Capital Region, Philippines KSearch Asia Consulting Full time

    CLIENT: A Fintech start-up and the newest purely digital bank in the Philippines.JOB DESCRIPTION• Operational Risk Management Frameworko Develop operational risk policies and standards for ORM as aligned with the regulatory minimum requiremento Perform operational risk identification and assessment for the whole enterpriseo Execute second-line of defense...

  • Relationship Manager

    2 weeks ago


    Makati City, National Capital Region, Philippines Fintech News Full time

    Relationship Manager - Fintech and Partnerships Description At TransUnion, the products we bring to our customers continue to grow and create unique opportunities that push the boundaries. Our strategic sales team is looking for leaders that have experience in business and product development. Responsibilities Sell to Financial Services markets (Tier 2...


  • Makati City, National Capital Region, Philippines Fintech News Full time

    As an Acquisition Delivery Manager, you will be responsible for the overall project management to create, execute, and deliver the customer value propositions (CVPs) and product bundles to support the Bank's customer-centric acquisition initiatives. You will be responsible for operationalizing and translating into tangible product bundles, services, and/or...


  • Makati City, National Capital Region, Philippines EcoPlanet Green Operations GmbH Full time

    The Plant Operations Manager functions on behalf of the company in the proper management of specific company-owned/third-party operated LPG plants and third-party owned/third-party operated LPG plants in terms of HSSE, business controls, operational efficiency and enforcement of stipulations indicated in various contracts related to these...


  • Makati City, National Capital Region, Philippines Fintech News Full time

    As a Transformation Analyst, you will be the execution unit of the transformation team. You will report to a Transformation lead and support him with the delivery of projects on a daily basis. Your role will be to actively participate in such projects and be responsible for specific project deliverables (e.g., process analysis, document preparation, data...

  • Head of Sales

    2 weeks ago


    Quezon City, National Capital Region, Philippines Fintech News Full time

    The Head of Sales is responsible for building, developing and managing the sales team to drive revenue growth and achieve sales targets. Responsibilities Develop and implement sales strategies and plans for the assigned region to achieve revenue and growth targets.Provide accurate sales forecasts to senior management to aid in resource allocation and...

  • Key Account Manager

    2 weeks ago


    Makati City, National Capital Region, Philippines Fintech News Full time

    Description As a Key Account Manager of SBC Wholesale to Retail Division, you will handle sales presentation and execution of wholesale to the retail product such as payroll and related cash management solutions plus consumer loans, i.e., salary advance, home and auto loans to Top 1000 Corporations/MNC's and BPO. Grows both Wholesale CASA and Retail...

  • Fraud Operations Head

    2 weeks ago


    Makati City, National Capital Region, Philippines KSearch Asia Consulting Full time

    Fraud Management and Cyber Security experience is a big plus in applying for this urgent hiring post.CLIENTOur client is the leading FinTech company in the Philippines.JOB DESCRIPTIONDevelops the overall fraud operations strategy for Mynt and its subsidiaries while keeping in view the overall anti-fraud and security strategy of Fraud ManagementAssists the...


  • Mandaluyong City, National Capital Region, Philippines Sprout Solutions Full time

    Product Operations Associate - Fintech (Hybrid) Mandaluyong, National Capital Region, Philippines The Product Operations Associate's primary responsibility is managing the day-to-day operations of Sprout's Fintech products. TASKS: Operational Management: Oversee and ensure smooth day-to-day operations of fintech products, maintaining high standards of...


  • Makati City, National Capital Region, Philippines EastWest Bank Full time

    About the job Fraud Operations Manager (Officer)About the JobLocations: MakatiCorporate Title: Senior ManagerWork Arrangement: HybridOur Komo Team is looking for experienced professionals to join us in Makati for the role of Fraud Operations Manager.In this role, you will be developing and implementing a comprehensive risk assessment framework and fraud...


  • Quezon City, National Capital Region, Philippines Fintech News Full time

    Information Technology Compliance Specialist Description What is expected of youDevelops the bank IT Compliance Review ProgramProvides support to internal stakeholders on Information Technology (IT) and Information Security (IS) compliance-related queries in the development and operationalization of banking-related activities, products, and...


  • Quezon City, National Capital Region, Philippines Fintech News Full time

    Western Union will look to you to lead and assist on projects across regional and global operations, tools and systems initiatives. As a part of the Product Support team, you'll work closely with business leaders, subject matter experts and others to identify needs, gather requirements, develop user stories and define acceptance criteria. You'll ensure that...


  • Makati City, National Capital Region, Philippines Apollo Global Corporation Full time

    Business Development-Develop and execute client acquisition plans, including online and offline channels and grow the user base of ApolloTech software solutions.Develop and maintain partners, establish long term cooperative relationships, and jointly promote business growth.Design, lead, and execute various promotional activities to drive awareness of...


  • Makati City, National Capital Region, Philippines Qiro Finance Full time

    Who we are:At Qiro, we are a dynamic team united by a mission to foster a fair, transparent, and decentralized global lending market. Our focus lies in developing an institutional private credit protocol that seamlessly connects on-chain stablecoin lenders with off-chain fintech borrowers.What are we looking for:We are seeking a dynamic and experienced...

  • Operations Manager

    2 weeks ago


    Quezon City, National Capital Region, Philippines TaskUs Full time

    About TaskUsTaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media,...


  • Makati City, National Capital Region, Philippines Apollo Global Corporation Full time

    Business DevelopmentDevelop and execute client acquisition plans, including online and offline channels and grow the user base of ApolloTech software solutions.Develop and maintain partners, establish long term cooperative relationships, and jointly promote business growth.Design, lead, and execute various promotional activities to drive awareness of...

  • Community Manager

    2 weeks ago


    Makati City, National Capital Region, Philippines KSearch Asia Consulting, Inc. Full time

    CLIENT: Our client is a fintech start-up, one of the newest purely-digital bank in the Philippines. JOB DESCRIPTION ·The community manager serves as a link between the company and its target audience. They serve as the brand's voice, tone and moderator by providing community support, content distribution, and digital interaction in order to increase brand...


  • Quezon City, National Capital Region, Philippines Humanly (humanly) Full time

    About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...


  • Makati City, National Capital Region, Philippines FIS Global Full time

    Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Computer Science Travel Percentage : 10 - 15%As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our...